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Contract Remote Customer Service Rep Jobs in Normal, IL

FE 1-Bloomington, Illinois

Bloomington, IL · On-site +1

$60K - $90K/yr

Responsible for driving customer satisfaction through Service Excellence. Responsibilities: * Learn ... as contract renewals, and assist with promoting and implementing revenue programs. * Focus on ...

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Contract Remote Customer Service Rep information

See Normal, IL salary details

$9

$18

$26

How much do contract remote customer service rep jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for contract remote customer service rep in Normal, IL is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Contract Remote Customer Service Rep vs Part-Time Remote Customer Support Specialist?

AspectContract Remote Customer Service RepPart-Time Remote Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer support experience
Work EnvironmentRemote, independent contract basisRemote, part-time schedule
Employer UsageTypically hired by companies for temporary or project-based supportEmployed by companies or agencies for ongoing part-time support

Both roles involve remote customer interaction, requiring similar skills and credentials. The main difference is that Contract Remote Customer Service Reps work on a temporary, contract basis, often for specific projects, while Part-Time Remote Customer Support Specialists have a regular, ongoing part-time schedule. Understanding these distinctions helps job seekers choose the role that best fits their availability and career goals.

What are the most commonly searched types of Remote Customer Service Rep jobs in Normal, IL? The most popular types of Remote Customer Service Rep jobs in Normal, IL are:
What are popular job titles related to Contract Remote Customer Service Rep jobs in Normal, IL? For Contract Remote Customer Service Rep jobs in Normal, IL, the most frequently searched job titles are:
What job categories do people searching Contract Remote Customer Service Rep jobs in Normal, IL look for? The top searched job categories for Contract Remote Customer Service Rep jobs in Normal, IL are:
What cities near Normal, IL are hiring for Contract Remote Customer Service Rep jobs? Cities near Normal, IL with the most Contract Remote Customer Service Rep job openings:
Case Manager RN Supervisor - Remote Bloomington Il area

Case Manager RN Supervisor - Remote Bloomington Il area

OpTech LLC

Bloomington, IL • On-site, Remote

Full-time

Re-posted 4 days ago


Job description

Bloomington, Illinois
Case Management
Direct
RN Remote Case Manager Supervisor - Central Illinois Area (Local Travel)
This is a direct hire position with benefits and travel reimbursement. We are seeking a compassionate and experienced RN Case Manager Supervisor. The Case Management Supervisor is responsible for directing the operations of their designated department, which may include one or more of the following functions: human resources, customer service, as well as handling injured worker cases.
Location : This is a remote role with travel to home office in Downers Grove for meetings/training and case management assignments. NOTE - This position will also carry a caseload and travel Central Illinois - Springfield, Bloomington, and Peoria area Central
EDUCATION & EXPERIENCE:
  • Graduate of accredited school of nursing with a diploma/associate's degree - BSN preferred
  • Current RN licensure - Illinois
  • 3 + years of recent clinical experience, preferably in rehabilitation
  • Workers Comp Case Management experience
  • CCM is required

KNOWLEDGE & SKILLS:
  • Strong written and verbal communication skills to communicate complex ideas across multiple platforms
  • Ability to remain poised in stressful situations and communicate diplomatically
  • Ability to skillfully manage multiple, complex projects and competing priorities while working under pressure to meet deadlines and maintaining strong customer service orientation
  • Ability to work independently, while remaining available to others
  • Computer proficiency and technical aptitude with the ability to utilize Microsoft Office including Excel spreadsheets
  • Must have technical knowledge of applicable laws, policies, and procedures in defined territory
  • Strong interpersonal, time management and analytical skills

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
  • Responsible for directing a designated group of employees in their day-to-day operations
  • Responsible for quality of service provided
  • Responsible for human resources matters directly related to department supervised
  • May perform case management responsibilities
  • May be required to travel to client appointments and home office
  • May perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses
  • May be required to oversee case management clinical activities