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Contract Remote Call Center Jobs in Riverside, CA

Inside Sales Agent

Irvine, CA ยท Remote

$20K - $40K/mo

Requirements 2+ years of sales experience in a call center with a proven track record of success ... a remote/telecommute opportunity Americor is proud to be an Equal Opportunity Employer. Americor ...

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

Mortgage Loan Officer

Irvine, CA ยท On-site +1

$12 - $18.17/hr

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ...

Mortgage Loan Officer

Irvine, CA ยท On-site +1

$12 - $18.17/hr

... our call center agents to recommend loan solutions in accordance with lending guidelines and ... Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding5 or more ...

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Contract Remote Call Center information

See Riverside, CA salary details

$11

$17

$26

How much do contract remote call center jobs pay per hour?

As of May 30, 2026, the average hourly pay for contract remote call center in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Remote Call Center Agent, and why are they important?

To thrive as a Contract Remote Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP systems, and ticketing platforms is often required. Outstanding agents demonstrate patience, active listening, and self-motivation to excel in a remote environment. These skills and qualities are essential for delivering high-quality customer service, meeting performance targets, and maintaining customer satisfaction remotely.

What are some common challenges faced by contract remote call center agents, and how can they be addressed?

Contract remote call center agents often face challenges such as maintaining clear communication with supervisors, feeling isolated from the broader team, and managing varying call volumes. To address these issues, many companies provide robust virtual onboarding, regular check-ins, and access to collaboration tools like instant messaging and video calls. Establishing a dedicated workspace and adhering to a structured schedule can also help agents stay productive and connected. Proactively seeking feedback and participating in virtual team meetings can further enhance the remote work experience.

What is a Contract Remote Call Center job?

A Contract Remote Call Center job involves working from home or another remote location to handle customer service, support, or sales calls on a contractual basis. Workers are typically hired by companies or agencies for a specific period or project, rather than as permanent employees. Duties may include answering inquiries, resolving issues, processing orders, or providing information to customers. This role usually requires strong communication skills, a reliable internet connection, and the ability to work independently. Contract positions often offer flexibility in scheduling but may not include benefits like health insurance or paid time off.

What is the difference between Contract Remote Call Center vs Customer Service Representative?

AspectContract Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma, sometimes relevant experienceHigh school diploma, customer service skills
Work EnvironmentRemote, home-based, flexible hoursRemote or on-site, customer-facing roles
Employer & IndustryCall centers, outsourcing companiesVarious industries including retail, telecom, healthcare
Search & Comparison IntentContract, remote, call center jobsCustomer service, remote or on-site roles

The Contract Remote Call Center role typically involves short-term or project-based work in a remote call center environment, focusing on handling customer inquiries via phone or chat. Customer Service Representatives may work in similar settings but often have more permanent positions and broader responsibilities. Both roles require strong communication skills and basic technical knowledge, but the contract role emphasizes flexibility and temporary engagement, whereas the customer service role may offer more stability.

What are the most commonly searched types of Remote Call Center jobs in Riverside, CA? The most popular types of Remote Call Center jobs in Riverside, CA are:
What are popular job titles related to Contract Remote Call Center jobs in Riverside, CA? For Contract Remote Call Center jobs in Riverside, CA, the most frequently searched job titles are:
What cities near Riverside, CA are hiring for Contract Remote Call Center jobs? Cities near Riverside, CA with the most Contract Remote Call Center job openings:
Infographic showing various Contract Remote Call Center job openings in Riverside, CA as of May 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,359 per year, or $18 per hour.

Senior Loan Advisor - Remote Opportunity

Swell Loans LLC

Irvine, CA โ€ข On-site, Remote

Full-time

Posted 17 days ago


Job description

Loan Advisors receive company provided leads from a variety of sources, including but not limited to direct mail, call center warm transfers and exclusive online leads generated through Refi.com and 3rd party partners and can offer their customers the most aggressive Conventional, Jumbo, Non-QM, and Government refinance and purchase programs in the industry at competitive and transparent pricing. We also provide a Loan Advisor Assistant to support administrative tasks and enable a higher degree of customer contact that allows greater sales opportunities.
We offer both flex and fully remote opportunities for self-driven professionals who are capable of performing at a high-level in a work from home setting. Our cloud based and mobile responsive technology stack ensures that you can be productive while still maintaining a flexible lifestyle.
Job Description
  • Convert company provided leads into completed applications with credit reports.
  • Pre-qualify applicants and obtain required documentation from the borrower.
  • Sell borrowers on all material loan terms using a consultative and benefit-based approach.
  • Overcome any and all borrower objections with a solutions-based mindset.
  • Maintain borrower commitment through funding and assist processing with escalated problems.

Qualifications
  • Minimum of one-year experience as a licensed Mortgage Loan Originator (MLO) and possess an NMLS license in good standing.
  • Excellent sales skills with a commitment and drive to excel as a mortgage sales professional.
  • Ability to structure loans and prequalify clients using guidelines and standard mortgage tools.
  • Comfortable managing a full pipeline of customers throughout the loan process.
  • Exude tenacity, enthusiasm, initiative and drive.
  • Proficient with standard computer applications including Microsoft Office 365.