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Contract Remote Call Center Jobs in Riverside, CA

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Contract Remote Call Center information

See Riverside, CA salary details

$11

$17

$26

How much do contract remote call center jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for contract remote call center in Riverside, CA is $17.96, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $19.81 per hour, depending on experience, location, and employer.

What is a contract remote call center agent?

A Contract Remote Call Center job involves working from home or another remote location to handle customer service, support, or sales calls on a contractual basis. Workers are typically hired by companies or agencies for a specific period or project, rather than as permanent employees. Duties may include answering inquiries, resolving issues, processing orders, or providing information to customers. This role usually requires strong communication skills, a reliable internet connection, and the ability to work independently. Contract positions often offer flexibility in scheduling but may not include benefits like health insurance or paid time off.

What are the key skills and qualifications needed to thrive as a contract remote call center agent?

To thrive as a Contract Remote Call Center Agent, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP systems, and ticketing platforms is often required. Outstanding agents demonstrate patience, active listening, and self-motivation to excel in a remote environment. These skills and qualities are essential for delivering high-quality customer service, meeting performance targets, and maintaining customer satisfaction remotely.

What are some common challenges faced by contract remote call center agents, and how can they be addressed?

Contract remote call center agents often face challenges such as maintaining clear communication with supervisors, feeling isolated from the broader team, and managing varying call volumes. To address these issues, many companies provide robust virtual onboarding, regular check-ins, and access to collaboration tools like instant messaging and video calls. Establishing a dedicated workspace and adhering to a structured schedule can also help agents stay productive and connected. Proactively seeking feedback and participating in virtual team meetings can further enhance the remote work experience.

What is the difference between Contract Remote Call Center vs Customer Service Representative?

AspectContract Remote Call CenterCustomer Service Representative
CredentialsHigh school diploma, sometimes relevant experienceHigh school diploma, customer service skills
Work EnvironmentRemote, home-based, flexible hoursRemote or on-site, customer-facing roles
Employer & IndustryCall centers, outsourcing companiesVarious industries including retail, telecom, healthcare
Search & Comparison IntentContract, remote, call center jobsCustomer service, remote or on-site roles

The Contract Remote Call Center role typically involves short-term or project-based work in a remote call center environment, focusing on handling customer inquiries via phone or chat. Customer Service Representatives may work in similar settings but often have more permanent positions and broader responsibilities. Both roles require strong communication skills and basic technical knowledge, but the contract role emphasizes flexibility and temporary engagement, whereas the customer service role may offer more stability.

What are the most commonly searched types of Remote Call Center jobs in Riverside, CA?

The most popular types of Remote Call Center jobs in Riverside, CA are:

What are popular job titles related to Contract Remote Call Center jobs in Riverside, CA?

For Contract Remote Call Center jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Contract Remote Call Center jobs in Riverside, CA look for?

The top searched job categories for Contract Remote Call Center jobs in Riverside, CA are:

Contract Remote Call Center jobs near you
Infographic showing various Contract Remote Call Center job openings in Riverside, CA as of August 2026, with employment types broken down into 83% Full Time, and 17% Part Time. Highlights an 100% Remote job distribution, with an average salary of $37,359 per year, or $18 per hour.

Senior Sales Ambassador - Orange County & Inland Empire

Abbott

Irvine, CA • Remote

$78K - $156K/yr

Full-time

Medical, Life, Retirement

Re-posted 2 days ago

Abbott rating

7.8

Company rating: 7.8 out of 10

Based on 138 frontline employees who took The Breakroom Quiz

170th of 545 rated manufacturers

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:

Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:

  • Career development with an international company where you can grow the career you dream of.

  • Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

  • An excellent retirement savings plan with a high employer contribution.

  • Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.

  • A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.

  • A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

We're empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.

We are looking for a highlydriven and technically proficient SeniorSalesAmbassadorto join our Diagnosticsteam.As a Senior Ambassador,you will accelerate growth and expand market share across key accounts. This role is ideal for a professional with a strong background in clinical diagnostics and a deep understanding of laboratory and hospital environments. The Senior Ambassador will play a critical role in driving revenue byleveragingtheir technicalexpertiseto influence purchasing decisions and deliver tailored diagnostic solutions.This roleoperatesas the primary account management contact, aiming to improve economic profitability, increase customer loyalty, andretainbusiness through contract renewal and closingnew solutions.

What You'll Work On

  • Customer Relationship & Retention:Serveas a trusted visor toestablishedcustomers, fostering loyalty and achieving retention targets.Enhance customer satisfaction through proactive issue resolution and regular business reviews.Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats.

  • Account Management & Growth:Developand execute strategic account plans focused on value expansion and profitability.Identifyandimplement operational and service improvements to drive customer success.Influence purchasing decisions andoptimizereagentutilization.

  • Technical & Operational Support:Performassay integrations and address laboratory technical needs.Support new account implementations, including ordering, installation, and validation.Coordinate order, delivery, and billing processes to ensure operational efficiency.

  • Cross-Functional Collaboration:Partnerwith Sales, Marketing, Customer Support, Technical Service, and Finance to deliver cohesive customer experiences.Escalate and resolve customer challenges in collaboration with the service organization.Contribute toqualityeffectiveness throughaccuratedocumentation of complaints and resolutions.

Territory

  • The role is a remote, field-based position.

  • Ability to travel up to 70-75% in assigned territory and other domestic business locations.

  • Territory covers Southern California in Orange County and Inland Empire. The ideal candidate would be based within the territory by a major airport.

Required Qualifications:

  • Bachelor's degree+3 years,Associate'sdegree+ 5,HS/GED +7 years of relevant experience

  • Professionalexperienceinsales or laboratory operations.

  • Willingness to travel within the assigned territory.

Preferred Qualifications:

  • Bachelor's degree inEngineering, Life Sciences,orMedical Technologyand/orhealthcare-related Field.

  • Experiencewith a proventrack recordin sales, field service, or within a technical call center.

  • Deep understanding of laboratory instrumentation, workflows, and regulatory requirements.

Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: https://abbottbenefits.com/

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at abbott.com, on LinkedIn at https://www.linkedin.com/company/abbott-/, and on Facebook at https://www.facebook.com/AbbottCareers.

The base pay for this position is

$78,000.00 - $156,000.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Sales ForceDIVISION:CRLB Core LabLOCATION:United States > California : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 75 % of the TimeMEDICAL SURVEILLANCE:NoSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

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