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Contract Insurance Adjuster Jobs in Tennessee (NOW HIRING)

USAA

Sr. Auto Appraiser- Field

Knoxville, TN · On-site +1

... the contract, corporate guidelines and state laws and regulations. * Investigates claim damages including communicating with the insured, internal claims adjusters, and third parties/vendors. May ...

Langley Roofing - Tennessee

Be Seen First

Sales Manager

Chattanooga, TN · On-site

$85K/yr

... with insurance adjusters, real estate professionals, and other industry contacts Pipeline ... Review contracts and proposals for accuracy prior to submission; ensure scope, pricing, materials ...

USAA

Sr. Auto Appraiser- Field

Knoxville, TN · On-site

... the contract, corporate guidelines and state laws and regulations. * Investigates claim damages including communicating with the insured, internal claims adjusters, and third parties/vendors. May ...

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Showing results 1-20

All JobsContract Insurance Adjuster JobsContract Insurance Adjuster Jobs in Tennessee

Contract Insurance Adjuster information

See Tennessee salary details

$17.7K

$67.8K

$100.3K

How much do contract insurance adjuster jobs pay per year?

As of Aug 19, 2026, the average yearly pay for contract insurance adjuster in Tennessee is $67,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $90,800.00 per year, depending on experience, location, and employer.

What is a contract insurance adjuster?

Contract insurance adjusters are professionals who work independently or through third-party firms to investigate and assess insurance claims on behalf of insurance companies. Unlike staff adjusters, who are direct employees, contract adjusters are hired on a temporary or project basis, often during periods of high claim volume or for specialized cases. They evaluate damages, determine coverage, and negotiate settlements with policyholders or claimants. Their role helps ensure that insurance claims are processed efficiently and fairly, especially during catastrophic events or in areas with staffing shortages.

What are the key skills and qualifications needed to thrive as a contract insurance adjuster?

To thrive as a Contract Insurance Adjuster, you need a solid understanding of insurance policies, claims investigation, and relevant state licensing. Familiarity with claims management software, estimating tools like Xactimate, and industry certifications such as AIC or CPCU are commonly required. Strong analytical thinking, negotiation abilities, and effective communication help build trust with clients and resolve claims efficiently. These skills ensure accurate claim assessments, regulatory compliance, and positive client relationships in a highly detail-oriented field.

What are some common challenges faced by contract insurance adjusters when managing multiple claims simultaneously?

Contract Insurance Adjusters often handle several claims at once, which can be challenging due to varying deadlines, complex documentation requirements, and frequent communication with clients, claimants, and other parties. Staying organized and prioritizing tasks is essential to ensure timely investigations and accurate reporting. Adjusters must also adapt to different types of claims and policy guidelines, while maintaining strong customer service and compliance with legal standards.

How do independent insurance adjusters get jobs?

Independent insurance adjusters typically find work through staffing agencies, insurance companies, or online job boards that specialize in claims adjusting. Building a network of contacts and obtaining relevant certifications, such as the Certified Adjuster designation, can also help secure assignments. Many adjusters work on a contract basis, responding to claims as needed in various locations.

What are the most commonly searched types of Insurance Adjuster jobs in Tennessee?

The most popular types of Insurance Adjuster jobs in Tennessee are:

What cities in Tennessee are hiring for Contract Insurance Adjuster jobs?

Cities in Tennessee with the most Contract Insurance Adjuster job openings:

Contract Insurance Adjuster jobs near you
Infographic showing various Contract Insurance Adjuster job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $67,780 per year, or $32.6 per hour.

Property Adjuster Specialist - Field Claims

USAA

Nashville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 262 frontline employees who took The Breakroom Quiz

51st of 171 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a local field-based role in Nashville, TN. Candidates who are willing and able to work in North East Nashville, Hermitage, Mt. Juliet, Lebanon are encouraged to apply.
What you'll do:
  • Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
  • Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources.
  • May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
  • Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.
  • Advance knowledge of estimating technology platforms and virtual inspection tools.
  • Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  • May be assigned CAT deployment travel with minimal notice during designated CATs.
  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  • Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
  • Adjusts complex claims with attorney involvement.
  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
  • May require travel to resolve claims, attend training, and conduct in-person inspections.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • High School Diploma or General Equivalency Diploma.
  • 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
  • Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
  • Proficient knowledge of residential construction.
  • Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
  • Proficient negotiation, investigation, communication, and conflict resolution skills.
  • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
  • Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
  • Successful completion of a job-related assessment may be required.

What sets you apart:
  • 5 years of field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)
  • Carrier experience with strong contract knowledge and ability to write large estimates
  • Experience adjusting property claims using virtual technologies
  • Property field adjuster experience handling DWG, APS and ALE adjustments
  • Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
  • Xactimate Level 1 and/or Level 2 certification
  • Prior deployments in support of catastrophes
  • Currently hold an active Adjuster License
  • Currently reside in North East Nashville, TN area
  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:
  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $69,920 - $125,850
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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