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Contract Help Desk Jobs in Spring Hill, TN (NOW HIRING)

InstantServe LLC

Service Desk Personnel

Nashville, TN · On-site

$19.25 - $26/hr

W2 / Contract Job Summary We are seeking an experienced IT Help Desk/Desktop Support Technician to provide exceptional end-user support in a fast-paced enterprise environment. The ideal candidate ...

Vaco by Highspring

Service Desk Tech

Nashville, TN · On-site

$20 - $25/hr

Nashville, TN (100% Onsite) Pay: $20-$25/hr (W2) Duration: 12-Month Contract Schedule: Full-Time, ... This role is a great fit for someone who enjoys helping people, solving technical issues, and ...

Sharecare

Lead Customer Service Rep

Nashville, TN · On-site

Handling escalated member concerns while also providing Help Desk support for the Customer Service ... Supporting contract performance guarantees by performing other duties as deemed?necessary ...

Hospitality Ventures

Front Desk Agent

Nashville, TN · On-site

$17/hr

Your friendly demeanor and attention to detail help create a welcoming and seamless guest ... contract. HVMG is an equal opportunity employer. We will not discriminate against employees or ...

ZipLiens

IT Operations Manager (Hybrid)

Franklin, TN · On-site

This isn't a caretaker role, and it isn't a traditional help-desk-and-hardware IT manager role ... Stay aware of security-related terms in client contracts, and support HR with training completion ...

ZipLiens

IT Operations Manager (Hybrid)

Franklin, TN · On-site

This isn't a caretaker role, and it isn't a traditional help-desk-and-hardware IT manager role ... Stay aware of security-related terms in client contracts, and support HR with training completion ...

ZipLiens

IT Operations Manager (Hybrid)

Franklin, TN · Hybrid

This isn't a caretaker role, and it isn't a traditional help-desk-and-hardware IT manager role ... Stay aware of security-related terms in client contracts, and support HR with training completion ...

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All JobsContract Help Desk JobsContract Help Desk Jobs in Spring Hill, TN

Contract Help Desk information

See Spring Hill, TN salary details

$11

$21

$31

How much do contract help desk jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for contract help desk in Spring Hill, TN is $21.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.08 and $24.42 per hour, depending on experience, location, and employer.

Are contract help desk jobs still in demand?

Contract help desk jobs remain in demand due to ongoing needs for IT support across various industries. These roles often require technical skills, customer service abilities, and familiarity with help desk software, making them a consistent option for IT professionals seeking temporary or flexible work. Demand can vary based on industry trends and technological advancements, but overall, these positions continue to be available.

Is a contract help desk a stressful job?

A contract help desk role can be stressful due to high call volumes, troubleshooting technical issues, and meeting response time expectations. Success often depends on strong communication skills, technical knowledge, and the ability to manage multiple tasks efficiently.
What are the most commonly searched types of Help Desk jobs in Spring Hill, TN? The most popular types of Help Desk jobs in Spring Hill, TN are:
What cities near Spring Hill, TN are hiring for Contract Help Desk jobs? Cities near Spring Hill, TN with the most Contract Help Desk job openings:
Contract Help Desk jobs near you
Infographic showing various Contract Help Desk job openings in Spring Hill, TN as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 27% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $45,279 per year, or $21.8 per hour.

Service Desk Personnel

InstantServe LLC

Nashville, TN • On-site

$19.25 - $26/hr

Other

Re-posted yesterday

Job description

Job Title: IT Help Desk / Desktop Support Technician
Location: Tennessee (Onsite)
Duration: Long-Term Contract
Employment Type: W2 / Contract
Job Summary
We are seeking an experienced IT Help Desk/Desktop Support Technician to provide exceptional end-user support in a fast-paced enterprise environment. The ideal candidate will possess strong customer service skills, experience supporting Microsoft technologies, mobile devices, printers, networking, and enterprise applications while handling a high volume of support requests.
Required Qualifications
  • Minimum 2+ years of IT Help Desk or Desktop Support experience
  • Strong customer service and communication skills
  • Experience handling up to 30 support calls per day
  • Ability to lift and move equipment weighing up to 50 lbs
  • IT Call Center experience is highly preferred
Technical Responsibilities
Help Desk & Customer Support
  • Provide Tier 1/Tier 2 technical support via phone, remote sessions, and in person
  • Troubleshoot hardware, software, operating systems, and peripheral devices
  • Accurately document and manage incidents using ServiceNow
  • Escalate issues when appropriate while maintaining SLA compliance
Active Directory
  • Reset passwords and unlock user accounts
  • Navigate Organizational Units (OUs)
  • Manage user accounts and review account attributes
  • Perform basic account administration
Printer Support
  • Troubleshoot local and network printers
  • Support print servers and print queues
  • Resolve printer connectivity and driver issues
iOS Device Support
  • Configure and deploy iPhones and iPads
  • Reset Apple IDs/iTunes accounts
  • Perform device backup and restore
  • Reset network settings and troubleshoot mobile devices
Video Conferencing
  • Support Microsoft Teams
  • Support Cisco WebEx
  • Support Cisco Presence video conferencing solutions
Network Troubleshooting
  • Diagnose wired and wireless connectivity issues
  • Support VPN connectivity
  • Troubleshoot LTE, Wi-Fi, and internal/external network access problems
Application Support
  • Resolve application access and permission issues
  • Troubleshoot browser-based versus installed applications
  • Configure compatibility settings
  • Support enterprise software
Remote Support
  • Microsoft Remote Assistance (MSRA)
  • Remote Desktop Protocol (RDP)
  • Microsoft Teams Remote Assistance
  • Cisco WebEx Remote Support
Hardware Deployment
  • Install and configure desktops, laptops, monitors, printers, and peripherals
  • Image and deploy new devices
  • Perform hardware replacements and upgrades
  • Support asset inventory and device lifecycle management
ServiceNow
  • Create, update, assign, and resolve incidents
  • Maintain accurate ticket documentation
  • Track requests through completion
Preferred Skills
  • Microsoft 365
  • Windows 10/11
  • Azure Active Directory
  • Microsoft Intune
  • Office 365
  • Enterprise desktop support
  • Mobile Device Management (MDM)
  • Cisco technologies
What We're Looking For
We are looking for a dependable, customer-focused IT professional who enjoys solving technical problems, thrives in a collaborative team environment, and can provide outstanding support to end users in a high-volume enterprise setting.
This is an onsite, long-term opportunity with the potential for extension. Immediate availability is preferred
InstantServe logo

About InstantServe

Sourced by ZipRecruiter

InstantServe provides a one-stop solution to all Healthcare, IT/Non-IT Staffing needs. Established in 2016, InstantServe is a strong workforce of over 100+ go-getters with a demonstrated background in IT/Non-IT service. We are a nationally certified SBE from the Department of Administration (State of PA). As a proud Minority Woman Owned Small Business Enterprise (M/WBE), InstantServe boasts of a strong team of professionals who have extensive experience catering to several Federal, Public, Commercial, and Healthcare Clients which includes 26 States and 46 government agencies. InstantServe is a client-centric organization that offers cost-effective and reliable solutions. Client satisfaction is sacrosanct! Our team strives to provide the best staffing and IT solutions to take your business to the next level.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Wayne, PA, US

Year founded

2016

Social media

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