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Contract Envelope Manufacturing Jobs (NOW HIRING)

Cenveo

IT Manager - Technical Support

Stamford, CT

Cenveo is a premier North American envelope manufacturer with a legacy spanning over 100 years and ... Coordinate with vendors for hardware procurement, software licensing, and service contracts

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As of Jul 20, 2026, the average hourly pay for contract envelope manufacturing in the United States is $20.54, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.88 per hour, depending on experience, location, and employer.
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Infographic showing various Contract Envelope Manufacturing job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 62% Full Time, 19% Part Time, 1% Temporary, and 17% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $42,717 per year, or $20.5 per hour.
IT Manager - Technical Support

IT Manager - Technical Support

Cenveo

Stamford, CT

Full-time

Posted 19 days ago

Century Golf rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

99th of 217 rated facilities management

Job description

Cenveo is a premier North American envelope manufacturer with a legacy spanning over 100 years and an annual output exceeding 30 billion units.

We are seeking an experienced Technical Support Manager to oversee IT support operations across multiple manufacturing sites.

Cenveo offers competitive pay and a comprehensive benefits package.

Job Summary

The IT Manager, Technical Support oversees all technology operations and enduser support for a multisite envelope manufacturing organization. This role ensures reliable system performance, timely issue resolution, and consistent technology standards across all facilities. The IT Manager leads the technical support team, manages infrastructure and hardware needs, and partners with operations leadership to maintain a secure, efficient, and compliant technology environment.

Key Responsibilities (Essential Functions)

These are functions a qualified incumbent or applicant must be able to perform with or without reasonable accommodation.

  • Lead technical support operations across multiple manufacturing sites, ensuring timely resolution of hardware and software issues
  • Manage IT infrastructure including workstations, printers, handheld devices, and some plantfloor devices
  • Executing onboarding and offboarding activities for employees; facilitate returns of any technology equipment
  • Support end users at all levels, including plant staff, supervisors, and corporate personnel
  • Provide guidance and direction to L1/L2 Tech support personnel; monitoring ticketing queues and assigning tickets to IT staff
  • Support level 3 issues and provide onsite support as needed for the Stamford office
  • Coordinate with vendors for hardware procurement, software licensing, and service contracts
  • Coordinate with imaging vendor for any new or reimaged workstations; managing PC imaging standards and PC deployments
  • Coordinate with e-waste/equipment disposal vendor for any waste across all locations
  • Maintain cybersecurity standards including user access controls, patching, backups, and incident response
  • Implement technology policies and ensure compliance with company standards and industry requirements
  • Manage IT projects such as system upgrades, new equipment rollouts, and site technology integrations
  • Document systems and procedures to ensure consistency and continuity across all locations
  • Monitor performance metrics and report on support trends, system health, and improvement opportunities
  • Collaborate with operations leadership to align technology with production needs and business goals

Other (Non-Essential) Functions

The duties listed are typical for this role but may be reassigned to other employees as a reasonable accommodation under the ADA.

  • Other duties and assignments as required

Job Requirements

  • Bachelor's degree in Information Technology, Computer Science, or related field preferred
  • 5+ years of IT support experience; manufacturing or multisite experience strongly preferred
  • Strong knowledge of Windows environments, networking, hardware support, and cybersecurity fundamentals
  • Experience managing IT staff or leading technical teams
  • Excellent communication, problemsolving, and customerservice skills
  • Ability to travel between sites as needed

Physical Requirements & Work Environment

  • Environment is typically general office
  • Incumbent may spend short periods in the manufacturing environment with exposure including, but not limited to dust, dirt, high noise levels and variations in temperature.
  • Occasional exposure to one or more unpleasant or hazardous conditions.

CENVEO IS AN EEO EMPLOYER

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