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Contract Desktop Support Jobs in Middleton, WI (NOW HIRING)

Beacon Technologies

Desktop Support

Madison, WI · On-site

$33 - $39/hr

Technical assistance on projects as assigned by Desktop Support Supervisor (2-5 years or more ... Contract Duration: 6/30/27 with possibility of extension. Onsite or Remote: Candidate must be a ...

Sundial Software

Desktop Support IV

Madison, WI · On-site

The State of Wisconsin DOC is seeking a Desktop Support IV. *MUST BE WISCONSIN RESIDENT* CAN WORK ... Contract Duration: 6/30/27 with possibility of extension Onsite or Remote: Candidate must be a ...

TEKsystems

Desktop Support IV

Madison, WI · Hybrid

$25 - $29/hr

Overview We are seeking an experienced Desktop Support IV professional to provide Tier 3 technical ... Flexible hybrid work arrangement within Wisconsin Job Type & Location This is a Contract position ...

TEKsystems

Desktop Support IV

Madison, WI · Hybrid

$25 - $29/hr

Overview We are seeking an experienced Desktop Support IV professional to provide Tier 3 technical ... Flexible hybrid work arrangement within Wisconsin Job Type & Location This is a Contract position ...

TEKsystems

Desktop Support IV

Madison, WI · Remote

$25 - $29/hr

Description This role requires applicants to participate in tier three desktop support; assist in ... This is a Contract position based out of Madison, WI. Pay and Benefits The pay range for this ...

TEKsystems

Desktop Support IV

Madison, WI · Remote

$25 - $29/hr

Description This role requires applicants to participate in tier three desktop support; assist in ... This is a Contract position based out of Madison, WI. Pay and Benefits The pay range for this ...

TEKsystems

Desktop Engineer

Madison, WI · Remote

$25 - $29/hr

Overview We're looking for an experienced Desktop Engineer to join a collaborative IT support team ... Experience supporting large-scale enterprise environments. Job Type & Location This is a Contract ...

New

TEKsystems

Desktop Engineer

Madison, WI · Remote

$25 - $29/hr

Overview We're looking for an experienced Desktop Engineer to join a collaborative IT support team ... Experience supporting large-scale enterprise environments. Job Type & Location This is a Contract ...

New

MARS Solutions Group

Help Desk III

Madison, WI · On-site

$20.25 - $27.25/hr

They are known to respect a traditional work week and often extend contracts for added job security ... Service Desk & IT/Desktop Support (2-5+ years of relevant experience) * Troubleshoot hardware ...

TEKsystems

Help Desk Support Specialist

Madison, WI

$18 - $20/hr

Deploy, configure, and support desktop and laptop hardware * Respond to support requests and ... Job Type & Location This is a Contract position based out of Madison, WI. Pay and Benefits The pay ...

ACD Distribution

IT Manager

Middleton, WI · Hybrid

$97K - $119K/yr

Windows desktops including Microsoft Office 365 * Hybrid Exchange/365 email system * Mitel VOIP system * Maintain various support contracts, internet domain renewals, and systems licenses. * Provide ...

ACD Distribution

IT Manager

Middleton, WI · On-site

$97K - $119K/yr

Windows desktops including Microsoft Office 365 * Hybrid Exchange/365 email system * Mitel VOIP system * Maintain various support contracts, internet domain renewals, and systems licenses. * Provide ...

Robert Half

Endpoint Management Engineer

Middleton, WI · On-site

$38 - $45/hr

This contract opportunity with permanent potential is ideal for a hands-on systems engineer who ... Support Windows rollout initiatives through tools such as Windows Autopilot while maintaining ...

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All JobsContract Desktop Support JobsContract Desktop Support Jobs in Middleton, WI

Contract Desktop Support information

See Middleton, WI salary details

$10

$27

$45

How much do contract desktop support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for contract desktop support in Middleton, WI is $27.09, according to ZipRecruiter salary data. Most workers in this role earn between $20.77 and $30.87 per hour, depending on experience, location, and employer.

What is a contract desktop support specialist?

A Contract Desktop Support specialist is an IT professional hired on a temporary or project basis to provide technical assistance to users within an organization. Their main responsibilities include installing, troubleshooting, and maintaining computer hardware, software, and peripheral devices. They resolve user issues either remotely or onsite, ensuring minimal disruption to business operations. These specialists may also assist with system upgrades, network connectivity, and security protocols as needed. As contract workers, they are typically employed for a set period or for specific projects rather than as full-time permanent staff.

What are the key skills and qualifications needed to thrive as a contract desktop support specialist, and why are they important?

To thrive as a Contract Desktop Support specialist, you need solid knowledge of hardware troubleshooting, operating systems, and network fundamentals, often backed by a relevant IT certification such as CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with remote support tools, ticketing systems, and software deployment platforms is typically required. Strong customer service, problem-solving abilities, and effective communication skills help you resolve issues efficiently and build trust with end-users. These skills ensure minimized downtime, high user satisfaction, and smooth daily operations in diverse organizational environments.

What are some common challenges faced by contract desktop support professionals, and how can they best address them?

Contract Desktop Support professionals often encounter challenges such as quickly adapting to new IT environments, managing diverse hardware and software setups, and balancing multiple support requests. Success in this role requires strong troubleshooting skills, effective time management, and excellent communication to clearly explain technical issues to users. Building rapport with full-time staff and proactively familiarizing yourself with the organization's systems can help contract professionals integrate smoothly and provide high-quality support.

What is the difference between Contract Desktop Support vs Help Desk Technician?

AspectContract Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentContract-based, on-site or remote, client sitesHelp desk, call centers, remote support
Employer & IndustryIT service providers, consulting firmsCorporate IT departments, MSPs
Common Search IntentContract Desktop Support vs Help Desk Technician

Contract Desktop Support and Help Desk Technician roles often overlap in certifications and work environments, but Contract Desktop Support typically involves short-term contracts providing on-site or remote technical assistance directly to clients. Help Desk Technicians usually work within a company's internal IT team, focusing on remote support and troubleshooting. Both roles require similar skills but differ mainly in employment type and scope of work.

What are the most commonly searched types of Desktop Support jobs in Middleton, WI?

The most popular types of Desktop Support jobs in Middleton, WI are:

What job categories do people searching Contract Desktop Support jobs in Middleton, WI look for?

The top searched job categories for Contract Desktop Support jobs in Middleton, WI are:

What cities near Middleton, WI are hiring for Contract Desktop Support jobs?

Cities near Middleton, WI with the most Contract Desktop Support job openings:

Contract Desktop Support jobs near you
Infographic showing various Contract Desktop Support job openings in Middleton, WI as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $56,350 per year, or $27.1 per hour.

Desktop Support

Beacon Technologies

Madison, WI • On-site

$33 - $39/hr

Contractor

Posted 8 days ago

Job description

Top Required Skills & Years of Experience:
  • Tier 3 support and maintenance of workstation software and hardware (5 years or more required).
  • Support and maintenance of Operating Systems for user workstations (5 years or more required).
  • Peripheral device support (printers/scanner/etc) and maintenance (2-5 years or more preferred).
  • Incident and Service Request Management (5 years or more REQUIRED).
  • Technical assistance on projects as assigned by Desktop Support Supervisor (2-5 years or more preferred).
  • Strong written and oral customer support correspondence experience (5 years or more required).

Nice to Have Skills:
  • Packaging software applications for mass deployment using management tool (SCCM, Ivanti, etc.).
  • Patch Management.
  • Imaging experience using management tool (SCCM, Ivanti, etc.).
  • Learning management system (LMS) support experience.
  • Google Workspace experience.
  • Microsoft's Group Policy Object (GPO) experience.

Travel:  Some occasional travel may be required to assist on project work in the prisons, or other offices for implementations. Option to use Company vehicle or be reimbursed. Required in-person/onsite meeting in Madison once a month.

Interview Process: Two Round Interview Process. Microsoft Teams video and potential onsite, or virtual second round.

Contract Duration: 6/30/27 with possibility of extension.

Onsite or Remote: Candidate must be a CURRENT WI resident. No relocation allowed. This role is mostly remote within the State of Wisconsin but may require coming into the central office on a monthly basis for implementations, meetings, etc.

Project details: The primary responsibilities are to support, test, maintain and install in the following areas: workstation hardware, software, Operating System (OS) currency and support, application certification, and software distribution/update methods. Collaborate with a team of 10 technicians and 1 project manager on a daily basis. Assist on tier 2/3 desktop support Incidents and Requests. Assist with projects to implement new hardware and/or software working with our business partners. Support an organization of 10,000 + end points and users across the state of Wisconsin.
This role requires applicants to participate in tier three desktop support; assist in projects as a technical resource; work on a team of 8 technicians as well as independently; be comfortable working for a larger organization consisting of over 9,000 devices and 10,000 users. Must be able to balance work load of incident/service requests and project work. Professional verbal and written communication skills are a must. This is a remote position with occasional office/site visits for troubleshooting and/or project work.

The candidate must work and live in the state of Wisconsin.  

The main activities for this role are as follows:
  • Tier 3 support and maintenance of workstation software and hardware.
  • Support and maintenance of Operating Systems for user workstations.
  • Peripheral device support (printers/scanner/etc) and maintenance
  • Incident and Service Request Management.
  • Technical assistance on projects as assigned by Desktop Support Supervisor.