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Contract Customer Service Representative Jobs in East Rutherford, NJ

Critter Control

Customer Service Representative

Parsippany, NJ · On-site

$25 - $27/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative Western Pest Services is a premier provider of pest control solutions. Established in 1928, we have a legacy of excellence and the stability of an industry leader. We ...

System One

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Contract Compensation : $20.00/Hour Contractor Work Model : Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote ...

System One

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Contract Compensation : $20.00/Hour Contractor Work Model : Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote ...

System One

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Contract Compensation : $20.00/Hour Contractor Work Model : Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote ...

System One

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Contract Compensation : $20.00/Hour Contractor Work Model : Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote ...

System One

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Contract Compensation : $20.00/Hour Contractor Work Model : Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote ...

System One

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Contract Compensation : $20.00/Hour Contractor Work Model : Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote ...

System One

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Contract Compensation : $20.00/Hour Contractor Work Model : Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote ...

System One

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Contract Compensation : $20.00/Hour Contractor Work Model : Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote ...

Sharpened Image

Customer Service Representative

Union, NJ · On-site

$16.25 - $22.25/hr

Customer Service Representative Title: Customer Service Representative Location: Union, NJ Job Type: Temporary Description Under the direction of the Customer Service Supervisor(s), CSRs are the ...

Community Veterinary Partners

CSR

Verona, NJ · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Marketing Employment Type: Full Time Location: New York Compensation: Competitive Description We are looking for a dedicated Customer Service Representative to join ...

Community Vet

CSR

Verona, NJ · On-site

$16 - $22/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representative (Veterinary Hospital) SUMMARY The Customer Service Representative (CSR) is an ambassador of the animal hospital serving as the first point of contact for our clients ...

Alexei

Customer Service Rep

Manhattan, NY · On-site

$17.75 - $24/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

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Showing results 41-60

All JobsContract Customer Service Representative JobsContract Customer Service Representative Jobs in East Rutherford, NJ

Contract Customer Service Representative information

See East Rutherford, NJ salary details

$10

$19

$27

How much do contract customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for contract customer service representative in East Rutherford, NJ is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What is a contract customer service representative?

A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.

What are some typical challenges faced by contract customer service representatives, and how can they be effectively managed?

Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.

What is the difference between Contract Customer Service Representative vs Customer Service Associate?

AspectContract Customer Service RepresentativeCustomer Service Associate
CredentialsTypically requires similar skills, often with some experience in customer supportUsually entry-level, with basic communication skills
Work EnvironmentTemporary or project-based, often remote or call center settingsPermanent, in-store or call center settings
Employer & Industry UsageUsed by companies hiring short-term or project-based support staffCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for temporary roles or project-based workMore general, for ongoing customer support roles

The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.

Can I work in a call center as a contract customer service representative without experience?

Contract customer service representatives often do not need prior experience, as many companies provide training on their systems and customer interaction protocols. Strong communication skills, a positive attitude, and basic computer knowledge are typically sufficient to start in this role, especially for entry-level positions. However, some employers may prefer candidates with previous customer service or call center experience.

How to get hired as a contract customer service representative?

To get hired as a contract customer service representative, candidates should have strong communication skills, prior customer service experience, and familiarity with CRM software. Applying through online job boards, tailoring resumes to highlight relevant skills, and demonstrating flexibility for remote or temporary work can improve chances of hiring. Some roles may require a background check or specific certifications depending on the employer.

What are the most commonly searched types of Customer Service Representative jobs in East Rutherford, NJ?

The most popular types of Customer Service Representative jobs in East Rutherford, NJ are:

What cities near East Rutherford, NJ are hiring for Contract Customer Service Representative jobs?

Cities near East Rutherford, NJ with the most Contract Customer Service Representative job openings:

Contract Customer Service Representative jobs near you

Customer Service Representative

ServiceMaster Restore

New York, NY

$17.50 - $23.75/hr

Full-time

Posted 23 days ago

ServiceMaster Restore rating

6.4

Company rating: 6.4 out of 10

Based on 97 frontline employees who took The Breakroom Quiz

17th of 59 rated cleaning companies

Job description

Position Overview

The Customer Service Representative (CSR) answers inbound calls from
members and providers, inputs data, and provides a high level of
customer service always extending courtesy and professionalism. The CSR
handles inbound customer service inquiries and problems via the
telephone and email while effectively recording communications
accurately and consistently. Calls are predominantly routine, but may
require deviation from standard screens, scripts and procedures. CSRs
use a computerized system for tracking calls, information gathering,
and/or troubleshooting and may assess needs, explain programs and
suggest/promote alternative products or services.

Job Responsibilities

  • Identify, evaluate and prioritize caller needs, questions and concerns.
  • Formulate plans of resolution and respond appropriately and efficiently.
  • Maintain and restore customer satisfaction and partner with other teams as needed.
  • Perform problem analysis, problem determination and recommended resolutions to the callers.
  • In accordance with standard protocol.
  • Proactively educate caller on program benefits.
  • Meet or exceed established call center metrics, attendance standards and quality levels.
  • Use computer tools to accurately process and document information.
  • Develop rapport with callers and appropriately adjust communication style.
  • Provide accurate information about ServiceMaster programs and services.
  • Escalate issues internally and follow up on escalated issues.

Job Requirements

  • High School Diploma
  • Prior experience in a customer service related field preferred.
  • Great communication skills
  • Must be able to multi-task
  • General working knowledge of Microsoft Word & Outlook
  • Computer keyboard proficiency and internet navigation skills required
  • Have the ability to work effectively with others in a team environment
  • Ability to thrive in a fast-growing always changing environment

Disclaimer
The above statements are intended to describe the
general nature and level of work being performed by associates assigned
to this classification. They are not to be construed as an exhaustive
list of all responsibilities, duties, and skills required of personnel
so classified. All personnel may be required to perform duties outside
of their normal responsibilities from time to time, as needed. The
Company reserves the right to modify this description in the future,
with or without notice to the employee. This Job Description does not
create an employment contract, implied or otherwise, and employment with
the Company remains at will. These responsibilities are subject to
possible modification to reasonably accommodate individuals with
disabilities.

This franchise is independently owned and operated by a
franchisee. Your application will go directly to the franchisee, and all
hiring decisions will be made by the management of this franchisee. All
inquiries about employment at this franchisee should be made directly
to the franchise location, and not to The ServiceMaster Company, LLC.

Built on a foundation of great brands and employees with a passion
for service, our vision is to be the leading provider of essential
services through empowered people, world-class customer service and
convenient access. By joining ServiceMaster, you'll be part of a
talented network of employees with a shared vision.

Our environment is a diverse community where successful people work together to achieve common goals.

This franchise is independently owned and operated by a
franchisee. Your application will go directly to the franchisee, and all
hiring decisions will be made by the management of this franchisee. All
inquiries about employment at this franchisee should be made directly
to the franchise location, and not to The ServiceMaster Company, LLC.

What ServiceMaster Restore employees say

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