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Contract Customer Service Representative Jobs in East Rutherford, NJ

Cesna Recruitment

Customer Service Representative

Northvale, NJ · On-site

$16.25 - $22.25/hr

[Position] Customer Service Representative [About Our Client] One of the leading contract and hospitality distributors of textiles focused on technological innovation and performance. The brand offers ...

Cesna Recruitment

Customer Service Representative

Northvale, NJ · On-site

$16.25 - $22.25/hr

[Position] Customer Service Representative [About Our Client] One of the leading contract and hospitality distributors of textiles focused on technological innovation and performance. The brand offers ...

CESNA GROUP INC

Customer Service Representative

Northvale, NJ · On-site

$16.25 - $22.25/hr

[Position] Customer Service Representative [About Our Client] One of the leading contract and hospitality distributors of textiles focused on technological innovation and performance. The brand offers ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

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All JobsContract Customer Service Representative JobsContract Customer Service Representative Jobs in East Rutherford, NJ

Contract Customer Service Representative information

See East Rutherford, NJ salary details

$10

$19

$27

How much do contract customer service representative jobs pay per hour?

As of May 28, 2026, the average hourly pay for contract customer service representative in East Rutherford, NJ is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Customer Service Representative, and why are they important?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.

What are some typical challenges faced by Contract Customer Service Representatives, and how can they be effectively managed?

Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.

What is a Contract Customer Service Representative?

A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.

What is the difference between Contract Customer Service Representative vs Customer Service Associate?

AspectContract Customer Service RepresentativeCustomer Service Associate
CredentialsTypically requires similar skills, often with some experience in customer supportUsually entry-level, with basic communication skills
Work EnvironmentTemporary or project-based, often remote or call center settingsPermanent, in-store or call center settings
Employer & Industry UsageUsed by companies hiring short-term or project-based support staffCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for temporary roles or project-based workMore general, for ongoing customer support roles

The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.

What are the most commonly searched types of Customer Service Representative jobs in East Rutherford, NJ? The most popular types of Customer Service Representative jobs in East Rutherford, NJ are:
What cities near East Rutherford, NJ are hiring for Contract Customer Service Representative jobs? Cities near East Rutherford, NJ with the most Contract Customer Service Representative job openings:
Contract Customer Service Representative jobs near you
CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE

Maximum Quality Foods Inc

Linden, NJ • On-site

$18 - $20/hr

Full-time

Posted 10 days ago

Job description

Maximum Quality Foods, Inc.

Job Description



Job Title: CUSTOMER SERVICE REPRESENTATIVE FLSA/Grade: Non-Exempt/Hourly

Reports to: Customer Service Manager Department: Customer Service



Maximum Quality Foods, Inc. is an independent foodservice distributor located in Linden, NJ. Family Owned and operated for over 46 years, we are proud to service all of New York, New Jersey, and Delaware, as well as parts of Connecticut, Rhode Island, Pennsylvania, and Maryland.


Position Summary:


The Customer Service Representative is responsible for supporting the Company's sales goals through good customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties.

The position of Customer Service Representative is not exempt from the overtime provisions of the Federal Fair Labor Standards Act and shall be entitled to overtime compensation for hours worked more than 40 in any one work week.

The Customer Service Representative shall be accountable and supervised by the Customer Service Manager.

Essential Duties & Responsibilities: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develops maximum sales potential out of assigned customers through good customer service techniques, and knowledge of the Company's products and services as well as the competition's strengths/weaknesses.
  • Applies knowledge of company products/services to efficiently process customer information and respond to inquiries and complaints in a diplomatic manner.
  • Contact customers by telephone or correspondence as often as necessary to meet and exceed the company's sales goals. Reviewing their current order items and getting specifics on items they are not currently buying.
  • Calculates prices, discounts and proposals to meet specific customer requirements in an efficient manner.
  • Remains current on market conditions regarding products and product updates through available resources.
  • Utilizes Company leads to expand current customer base and follow up all leads promptly.
  • Maintains updated, organized files on all assigned customers.
  • Completes and submits customer activity reports each week on sales and backlog orders.
  • Analyzes customer accounts and promptly makes corrections and/or modifications to files. Deleting items that may be on their guide by way of a sub or sample. Keeping items clear and pricing accurate.
  • Contact customers to obtain missing information or data to ensure an accurate customer database.
  • Trains new Customer Service Representatives as requested on the system.
  • Enters appropriate information from customer orders on computer.
  • Verifies all order information for accuracy while entering into system.
  • Perform other duties as assigned by management.

Competencies:

  • Oral Communication Skills
  • Written Communication Skills
  • Telephone Etiquette
  • Customer Service
  • Customer Relations
  • Filing
  • Computer literacy
  • Problem solving
  • Organization
  • Professionalism
  • Presentation

Shift:

  • Sunday – Friday


Salary:


Hourly

Work Environment:

  • Office.

Required Qualifications

  • High School Diploma or Equivalent.

*The above job description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an employment contract or contract of any kind. Maximum Quality Foods, Inc. is an “At Will” employer. Employees can be re-assigned at any time and given other duties within the corporation. Maximum Quality Foods, Inc. has the right to change, modify, suspend, interrupt or cancel in whole or in part any job function outlined in a job description at any time and without advanced notice to the employee.

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