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Contract Customer Service Representative Jobs in East Rutherford, NJ

Cesna Recruitment

Customer Service Representative

Northvale, NJ · On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

[Position] Customer Service Representative [About Our Client] One of the leading contract and hospitality distributors of textiles focused on technological innovation and performance. The brand offers ...

IWS Group

Customer Service Representative

Bayonne, NJ

$22/hr

  • PTO

Customer Service Representative (CSR) Bayonne, NJ Pay Rate: $22.00 per hour Schedule: 8:00am-4:30pm, Monday-Friday Position Summary A reliable and customer-focused Customer Service Representative ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Sharpened Image, Inc.

Customer Service Representative

Union, NJ · On-site

$16.25 - $22.25/hr

My Account Job Openings >> Customer Service Representative Customer Service Representative Summary Title: Customer Service Representative ID: 1202 Job Type: Temporary Location: Union, NJ Posting Date ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Carroll Home Services

Customer Service Representative

Maspeth, NY · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Retirement

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Retirement

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Retirement

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Carroll Home Services

Customer Service Representative

Maspeth, NY · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Retirement

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Carroll Home Services

Customer Service Representative

Maspeth, NY · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Retirement

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

  • Medical

  • Dental

  • Retirement

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

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Showing results 21-40

All JobsContract Customer Service Representative JobsContract Customer Service Representative Jobs in East Rutherford, NJ

Contract Customer Service Representative information

See East Rutherford, NJ salary details

$10

$19

$27

How much do contract customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for contract customer service representative in East Rutherford, NJ is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.67 and $21.30 per hour, depending on experience, location, and employer.

What is a contract customer service representative?

A Contract Customer Service Representative is a professional who provides customer support services for a company on a contractual basis, rather than as a permanent or full-time employee. They typically handle customer inquiries, resolve issues, and support clients via phone, email, or chat. Contract representatives may work for a specific duration or project, and their terms are defined by a contract. This flexible arrangement allows companies to scale their customer service team as needed while offering representatives the opportunity to work with various organizations.

What are the key skills and qualifications needed to thrive as a contract customer service representative?

To thrive as a Contract Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in common office software are typically required. Patience, professionalism, and adaptability help you effectively manage customer inquiries and resolve issues under changing circumstances. These skills ensure customer satisfaction, efficient service delivery, and the ability to represent a company positively during contract assignments.

What are some typical challenges faced by contract customer service representatives, and how can they be effectively managed?

Contract Customer Service Representatives often face challenges such as quickly adapting to new company policies, systems, and workflows since their assignments may be short-term or vary between organizations. They may also need to handle fluctuating call volumes and rapidly learn about different products or services. To manage these challenges effectively, it's helpful to be proactive in seeking training and resources, maintain clear communication with supervisors, and stay organized to keep track of multiple tasks or customer inquiries. Building strong relationships with permanent team members can also provide valuable support and help ensure a smoother transition into each new workplace.

What is the difference between Contract Customer Service Representative vs Customer Service Associate?

AspectContract Customer Service RepresentativeCustomer Service Associate
CredentialsTypically requires similar skills, often with some experience in customer supportUsually entry-level, with basic communication skills
Work EnvironmentTemporary or project-based, often remote or call center settingsPermanent, in-store or call center settings
Employer & Industry UsageUsed by companies hiring short-term or project-based support staffCommon in retail, telecom, and service industries
Search & Comparison IntentOften compared for temporary roles or project-based workMore general, for ongoing customer support roles

The main difference is that Contract Customer Service Representatives work on temporary or project-based assignments, often remotely, while Customer Service Associates typically hold permanent roles in retail or service environments. Both roles require strong communication skills, but the contract position may demand more flexibility and specific experience.

Can I work in a call center as a contract customer service representative without experience?

Contract customer service representatives often do not need prior experience, as many companies provide training on their systems and customer interaction protocols. Strong communication skills, a positive attitude, and basic computer knowledge are typically sufficient to start in this role, especially for entry-level positions. However, some employers may prefer candidates with previous customer service or call center experience.

How to get hired as a contract customer service representative?

To get hired as a contract customer service representative, candidates should have strong communication skills, prior customer service experience, and familiarity with CRM software. Applying through online job boards, tailoring resumes to highlight relevant skills, and demonstrating flexibility for remote or temporary work can improve chances of hiring. Some roles may require a background check or specific certifications depending on the employer.

What are the most commonly searched types of Customer Service Representative jobs in East Rutherford, NJ?

The most popular types of Customer Service Representative jobs in East Rutherford, NJ are:

What cities near East Rutherford, NJ are hiring for Contract Customer Service Representative jobs?

Cities near East Rutherford, NJ with the most Contract Customer Service Representative job openings:

Contract Customer Service Representative jobs near you

Customer Service Representative

Cesna Recruitment

Northvale, NJ • On-site

$16.25 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

[Position]

Customer Service Representative 

[About Our Client]

One of the leading contract and hospitality distributors of textiles focused on technological innovation and performance. The brand offers to interior designers and architects upholstery fabrics, wall covering, wall tiles, and acoustical solutions.

[Job Summary]

We are seeking a Customer Service representative to support our growing business. This person would be responsible for answering emails, calls, order entry, order management follow up. The candidate must be very custom centric, detail oriented, organized, able to multi-task, mindful of customer urgency, strong written / verbal communication skills and be able to collaborate with other team members.

[Job Description]

- ERP Customer Order Entry / Order Management

- Answer emails and calls (stock check, order status, general production information, product quotes, testing)

- Back Order / Stock Analysis to submit production request

- Preparing shipping documents

- Communicate with Customer Service and Sales teams

- Provide a customer service experience focused on finding solutions

Requirements

What We Envision for the Future

- A candidate with the willingness to continuously learn

- Capable of identifying opportunities

- Ability to find solutions and interpret visual layouts

- Assist in streamlining the customer experience

[Qualifications]

- Must be detail oriented, highly organized, and proactive.

- Problem solver

- Strong time management skills

- Prior experience in customer service

- Team player willing to jump in and help.

- Experience with Sales Force and Slack not required but a plus.

- Experience with Microsoft Office (Excel, Outlook...)

- Knowledge of Interior Design Business or visual design literacy is not required but a plus.

- The ideal candidate may have a graphic design background or studied design in school. The position needs to be filled by someone that is comfortable looking at a design to find solutions or understanding of the customers needs.

Benefits

[What's On Offer]

- Salary 47-50k

- Health, Vision and Dental

- Simple IRA

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