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Contract Crm Implementation Jobs in Silver Spring, MD

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identify and implement process improvements and automation to reduce manual work and improve data reliability * Maintain data integrity across CRM, ticketing, marketing, and data warehouse systems

Leap

CRM Specialist

Columbia, MD

Project Management: Implement project management best practices, including time tracking ... Familiarity with CRM tools preferred. * Project Management : 1-2 years of project management ...

Baltimore Orioles

CRM Analyst

Baltimore, MD · On-site

$65K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Identify and implement process improvements and automation to reduce manual work and improve data reliability * Maintain data integrity across CRM, ticketing, marketing, and data warehouse systems

Seneca Holdings

CRM Manager

Falls Church, VA · On-site

... a strategic Contract Resource Management (CRM) remediation and sustainment initiative. This ... Analyze audit findings and assist in developing and implementing corrective action plans. * Perform ...

Washington Nationals

CRM, Administrator

Washington, DC · On-site

$70K - $75K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The CRM Administrator will help the Washington Nationals better understand, engage and grow its fan and customer base through effective use of CRM tools, data and analytics. This role is responsible ...

Hilton Worldwide Holdings, Inc.

Manager, CRM

Mclean, VA · On-site

$90K - $120K/yr

  • Medical

  • Dental

  • Retirement

  • PTO

As a CRM manager, you will support the team in increasing customer acquisition and retention, generate engagement through multi-channel marketing campaigns, and foster recognition of loyalty benefits.

LSU AgCenter

CRM Administrator

Alexandria, VA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

CRM Administrator Position Type:Professional / Unclassified Department:LSUA SE - Department of Enrollment Management (Shelly Kieffer Gill (00003518)) Work Location:LSU - Alexandria Pay Grade:

Mondo

Sr CRM Developer

Vienna, VA · On-site

$125K - $145K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Partner closely with marketing teams to design, implement, and optimize customer engagement campaigns * Develop, maintain, and troubleshoot CRM campaigns, customer journeys, segmentation logic, and ...

NGA Group Inc

MS CRM

Washington, DC · On-site

... CRM developments Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

Booz Allen Hamilton, Inc.

CRM Program Specialist

Mclean, VA · On-site +1

$86K - $198K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Share CRM Program Specialist The Opportunity: Drive the adoption of the company's opportunity ... as well as contract-specific affordability and organizational requirements. The projected ...

Booz Allen Hamilton, Inc.

CRM Program Specialist

Mclean, VA · On-site

$86K - $198K/yr

  • Medical

  • Life

  • Retirement

  • PTO

CRM Program Specialist The Opportunity: Drive the adoption of the company's opportunity pipeline ... as well as contract-specific affordability and organizational requirements. The projected ...

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Showing results 1-20

All JobsContract Crm Implementation JobsContract Crm Implementation Jobs in Silver Spring, MD

Contract Crm Implementation information

See Silver Spring, MD salary details

$40.3K

$107K

$173.7K

How much do contract crm implementation jobs pay per year?

As of Aug 18, 2026, the average yearly pay for contract crm implementation in Silver Spring, MD is $107,015.00, according to ZipRecruiter salary data. Most workers in this role earn between $78,000.00 and $125,100.00 per year, depending on experience, location, and employer.

What is a contract CRM implementation specialist?

A Contract CRM Implementation specialist is a professional who helps organizations set up and configure Customer Relationship Management (CRM) systems on a contract basis. Their primary role is to understand business requirements, customize the CRM platform, migrate data, integrate with other systems, and train staff to use the new software effectively. They often work with various CRM solutions such as Salesforce, HubSpot, or Microsoft Dynamics, ensuring a smooth transition and maximizing the CRM's value for the client. Contract specialists typically work on a project-by-project basis, providing their expertise for the duration of the implementation.

What are the key skills and qualifications needed to thrive as a contract CRM implementation specialist?

To excel as a Contract CRM Implementation Specialist, you need expertise in CRM systems, project management, and a background in information technology or business, often supported by relevant certifications such as Salesforce or Microsoft Dynamics. Proficiency in data migration tools, integration platforms, and workflow automation systems is typically required. Strong analytical thinking, problem-solving abilities, and effective communication skills help you manage client expectations and drive successful adoption. These competencies are crucial for delivering tailored CRM solutions that meet organizational needs and ensure smooth transitions during implementation projects.

What are some common challenges faced by professionals in a contract CRM implementation role?

Professionals in contract CRM implementation roles often encounter challenges such as aligning the platform’s capabilities with unique client workflows, managing tight project timelines, and ensuring thorough user adoption. Effective communication with stakeholders and cross-functional teams is essential to clarify requirements and address resistance to change. Additionally, troubleshooting data migration and integration issues with existing systems can be complex, requiring strong analytical and problem-solving skills.

What is the difference between Contract Crm Implementation vs Contract Salesforce Administrator?

AspectContract Crm ImplementationContract Salesforce Administrator
Primary RoleDeploys and configures CRM systems, manages implementation projectsMaintains and customizes Salesforce platform, manages user accounts and data
Required SkillsCRM deployment, project management, technical configurationSalesforce setup, user management, data management
CertificationsOften Salesforce certifications, project management credentialsSalesforce Administrator certification
Work EnvironmentImplementation projects, client sites, consulting firmsIn-house or consulting, ongoing platform management

While both roles involve Salesforce, Contract Crm Implementation focuses on deploying and configuring CRM systems during projects, whereas Contract Salesforce Administrator handles ongoing platform maintenance and user support. Understanding these differences helps organizations find the right expertise for their CRM needs.

What are popular job titles related to Contract Crm Implementation jobs in Silver Spring, MD?

For Contract Crm Implementation jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Contract Crm Implementation jobs in Silver Spring, MD look for?

The top searched job categories for Contract Crm Implementation jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Contract Crm Implementation jobs?

Cities near Silver Spring, MD with the most Contract Crm Implementation job openings:

Contract Crm Implementation jobs near you
Infographic showing various Contract Crm Implementation job openings in Silver Spring, MD as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $107,015 per year, or $51.4 per hour.

CRM Analyst

Baltimore Orioles

Baltimore, MD • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Job description

Job Title: CRM Analyst

Reports to: Director, Business Analytics

Department: Strategy & Analytics 

Location: Baltimore, MD  

Type: Full-time, Exempt 

Position Summary: 

The Baltimore Orioles organization is a storied Major League Baseball franchise with a proud tradition, passionate fans, and a deep connection to Baltimore. Under new leadership, the team is entering an exciting chapter focused on building a winning tradition, delivering a world-class fan experience, fostering innovation, and making a meaningful impact in our community.  

We are seeking a CRM Analyst to help the Orioles better understand, engage, and grow our fan base through data and systems. In this role, you will be responsible for maintaining and enhancing our CRM environment, ensuring data accuracy, consistency, and alignment across sales, marketing, ticketing, and analytics platforms. This position enables data-driven decision-making by transforming fan and customer data into reliable reporting, insights, and operational workflows. You will partner closely with cross-functional teams to support CRM administration, integrations, reporting, and campaign execution. The ideal candidate is analytical, detail-oriented, and proactive, with experience working in CRM systems (e.g., Salesforce), managing data quality, and using data to drive measurable business outcomes. 

Key Responsibilities: 

  • Support Fan Engagement and Revenue Operations 
    • Serve as the primary business owner and first line of support for the CRM system, including configuration, data quality, user access, training, and day-to-day operations 
    • Partner with ticketing and corporate partnerships teams to ensure CRM processes support fan engagement, sales execution, and revenue tracking 
    • Build targeted lead lists, segments, and campaigns using CRM and integrated data sources 
  • Enable Data-Driven Decision-Making
    • Develop and maintain reports, dashboards, and analyses to track sales activity, pipelines, renewals, invoicing, and other key performance indicators 
    • Analyze and synthesize CRM, ticketing, marketing, and sponsorship data to deliver actionable insights that improve revenue performance and operational efficiency 
  • Optimize CRM Systems and Processes
    • Support the development and execution of a CRM roadmap, including system enhancements, process improvements, and data initiatives aligned with business priorities 
    • Identify and implement process improvements and automation to reduce manual work and improve data reliability 
    • Maintain data integrity across CRM, ticketing, marketing, and data warehouse systems 
    • Manage data-related issues with third-party vendors and internal technical partners 
  • Drive Adoption, Documentation, and Best Practices
    • Create and maintain clear documentation for CRM processes, data definitions, and reporting standards 
    • Gather and incorporate user feedback to improve CRM usability, adoption, and effectiveness 
    • Stay current on CRM tools, features, and recommend enhancements to strengthen how the organization uses data 

Qualifications: 

  • Bachelor's degree in a quantitative, analytical, or business-related field (e.g., Mathematics, Statistics, Data Science, Business Analytics, Information Systems), or equivalent professional experience 
  • 2+ years of hands-on experience supporting or administering a CRM platform (Salesforce preferred), including data management, reporting, and user support 
  • Experience working with CRM and related data sources to support sales, marketing, ticketing, or customer engagement workflows 
  • Demonstrated ability to build clear, accurate dashboards and reports using data visualization tools (e.g., Tableau, Power BI, Salesforce reporting) 
  • Strong analytical and problem-solving skills, with the ability to interpret data, identify patterns, and translate findings into actionable insights 
  • High proficiency in Excel and SQL, with a working understanding of relational databases, data warehousing concepts, and data integration workflows 
  • Excellent written and verbal communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders at all levels of the organization 
  • Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced, deadline-driven environment 
  • Familiarity with CRM concepts, best practices, and third-party tools commonly used for data ingestion, marketing automation, and analytics 
  • Curiosity and initiative to learn new tools, stay current on CRM and analytics trends, and continuously improve systems and processes 
The anticipated salary for this role is $65,000-$75,000 annually depending on experience, plus bonus opportunity. 
The Baltimore Orioles are committed to providing competitive pay and benefits for our employees.  
 
The Baltimore Orioles provide generous benefits, including unlimited PTO, paid holidays, paid sick leave, health insurance (single and family), vision and dental coverage, life insurance, concession/merchandise discounts, free parking and complimentary baseball tickets to home games. 401(k) plan with discretionary employer match available after one year of service and 1,000 hours is also available.  
This information is being provided in accordance with the Maryland Equal Pay for Equal Work - Wage Range Transparency law. 
Posted: 5/11/2026

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