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Contract Case Management Jobs in Cincinnati, OH (NOW HIRING)

ARMS Staffing

RN - ICU

Fort Thomas, KY · On-site

Case Manager Day shift, 5 days a week, 8-hour shifts. This is a 13-week contract position. The Case Manager is responsible for utilization reviews, resource management, discharge planning, treatment ...

New

ARMS Staffing

RN - ICU

Fort Thomas, KY

Case Manager Day shift, 5 days a week, 8-hour shifts. This is a 13-week contract position. The Case Manager is responsible for utilization reviews, resource management, discharge planning, treatment ...

New

ARMS Staffing

RN - ICU

Fort Thomas, KY

Case Manager Day shift, 5 days a week, 8-hour shifts. This is a 13-week contract position. The Case Manager is responsible for utilization reviews, resource management, discharge planning, treatment ...

New

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See Cincinnati, OH salary details

$13

$23

$40

How much do contract case management jobs pay per hour?

As of May 28, 2026, the average hourly pay for contract case management in Cincinnati, OH is $23.75, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $25.82 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Contract Case Manager, and why are they important?

To thrive as a Contract Case Manager, you need strong organizational skills, a background in social work or healthcare, and experience managing client caseloads, often supported by a relevant degree or certification. Familiarity with case management software, documentation systems, and compliance regulations is typically required. Excellent communication, problem-solving, and interpersonal skills help build trust with clients and coordinate effectively with service providers. These skills ensure efficient case resolution, adherence to contractual obligations, and positive outcomes for clients and organizations.

How does a Contract Case Manager typically collaborate with other departments to ensure effective case resolution?

Contract Case Managers often work closely with legal, compliance, and operations teams to coordinate case reviews and ensure that all contractual obligations are met. This collaboration involves regular meetings, documentation sharing, and status updates to address any issues or discrepancies quickly. Effective communication and teamwork are essential, as Contract Case Managers act as the liaison between clients, vendors, and internal stakeholders to facilitate smooth case progression and resolution. Building strong working relationships across departments can help streamline processes and improve case outcomes.

What is contract case management?

Contract case management is a process in which professionals oversee and coordinate the fulfillment, compliance, and administration of contracts for clients or organizations. This role typically involves managing documentation, ensuring parties meet contractual obligations, resolving disputes, and facilitating communication between stakeholders. Case managers may work in various industries, such as healthcare, legal, or business, to ensure that all aspects of a contract are executed efficiently and correctly. Effective contract case management helps minimize risks, maximize value, and maintain positive working relationships between all parties involved.

What is the difference between Contract Case Management vs Contract Claims Specialist?

AspectContract Case ManagementContract Claims Specialist
CredentialsTypically requires case management certifications or related experienceOften requires claims or insurance certifications
Work EnvironmentHealthcare, legal, or social services settingsInsurance companies, legal firms, or corporate claims departments
Employer & IndustryHospitals, legal firms, social service agenciesInsurance providers, legal firms, corporate sectors
Search & Comparison IntentUnderstanding case coordination and client managementFocus on claims processing and reimbursement issues

Contract Case Management involves coordinating care or services for clients, focusing on case planning and management. Contract Claims Specialists primarily handle claims processing, reimbursement, and insurance disputes. While both roles require knowledge of contracts and industry-specific regulations, their core functions differ: one manages client cases, the other manages claims. Understanding these distinctions helps job seekers find the right role aligned with their skills and career goals.

What are the most commonly searched types of Case Management jobs in Cincinnati, OH? The most popular types of Case Management jobs in Cincinnati, OH are:
What are popular job titles related to Contract Case Management jobs in Cincinnati, OH? For Contract Case Management jobs in Cincinnati, OH, the most frequently searched job titles are:
What job categories do people searching Contract Case Management jobs in Cincinnati, OH look for? The top searched job categories for Contract Case Management jobs in Cincinnati, OH are:
What cities near Cincinnati, OH are hiring for Contract Case Management jobs? Cities near Cincinnati, OH with the most Contract Case Management job openings:
Contract Case Management jobs near you

Program Manager

Best Behavioral Health

Cincinnati, OH

Full-time

Posted 24 days ago

Job description

WHAT WE DO
Since its foundation in Best Behavioral Health has pioneered bold and effective approaches to assist people experiencing behavioral health concerns. We operate services throughout Southern Ohio, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, behavioral health counseling, employment preparation and placement assistance, individualized case management, supportive services etc.

Our programs provide person-centered, culturally competent supportive services to clients who have a history of chronic mental health, and/or co-occurring conditions.

WHAT IS A PROGRAM MANAGER?
The Program Manager ensures the successful delivery of high-quality services by providing administrative oversight and supervisory leadership to the program staff through a hands-on, lead by example approach. Responsibilities of the Program Manager include:


Supportive Services

  • Carrying a small caseload of more challenging and complex clients
  • Providing field-based case management and service coordination services designed to assist clients


Service Supervision

  • Overseeing day-to-day service delivery by providing direct supervision to program staff, facilitating case consultation, guiding delivery, and providing support with complex or challenging issues
  • Ensuring the development and implementation of a team-based approach to service delivery that incorporates evidence-based practices, leverages the strengths of individuals and the group as a whole, and fosters professional growth
  • Monitoring and verifying services provided to each client to determine quality and effectiveness of services
  • Acting as the primary point of contact to address client-level and structural problems as they arise
  • Conducting supervisory meetings and providing regular feedback, guidance and training to case management staff
  • Recruiting, hiring and training new staff as needed
  • Fundraising
  • Office management
  • Additional duties as assigned


Program Development & Implementation

  • Implement policies, procedures and practices that ensure the delivery of quality services that are in compliance with contractual obligations and agency standards.
  • Coordinating services with partner agencies including the creation of written documentation that accurately reflects partnerships


Program Administration & Compliance

  • Ensuring that all documentation standards set forth by the program contract and polices are maintained through monitoring and regular audits
  • Reviewing client service plans to ensure that services are appropriate, documentation is accurate and complete, and that all standards have been adhered to
  • Generating regular reporting, assessing outcomes, and analyzing and communicating observed trends or needs that may impact services


WHAT YOU BRING
We're looking for candidates that:

  • Display excellent leadership skills with a hands-on, lead-by-example approach
  • Have experience in case management, mental health and community resources
  • Demonstrate knowledge and understanding of evidence-based practices in service delivery such as intensive case management, motivational interviewing, harm reduction, critical time intervention and housing first
  • Demonstrate strong interpersonal skills and the ability work in a variety of settings with a diverse range of individuals in a culturally sensitive and appropriate manner
  • Maintain and execute confidential information according to HIPAA standards
  • Possess a high level of tolerance and understanding for individuals with urgent and multiple case management and health needs
  • Work just as well independently as they do on a team
  • Exercise mature judgement, and are highly motivated, self-starting and proactive
  • Are excellent at communicating, whether in writing or verbally
  • Have a strong sense of prioritization and can coordinate multiple demands in a high-pressure environment
  • LPCC/LPC/LISW or LSW strongly preferred


MANDATORY REQUIREMENTS
For this role the Program Manager must:

  • Have at least 2 years of experience in a leadership role in social services or related field
  • Be able and willing to work flexible hours which may include evenings or weekends
  • Have or be able and willing to obtain CPR/First Aid training
  • Have reliable transportation and:
  • A valid driver's license
  • Auto Insurance
  • Successfully complete the following as a condition of hire:
  • Background Screening
  • Education verification


Apply