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Contract Callers Jobs in Wisconsin (NOW HIRING)

This Long-term Contract opportunity is ideal for someone who communicates clearly, handles high ... The person in this role will assist callers, process information efficiently, and help ensure a ...

Administrative Assistant

Markesan, WI · On-site

$18.50 - $25/hr

Answers incoming phone calls and refer callers to appropriate person or takes and relays a message ... May prepare contracts in accordance with customer agreements and submits for approval and ...

Administrative Assistant

Markesan, WI · On-site

$18.50 - $25/hr

Answers incoming phone calls and refer callers to appropriate person or takes and relays a message ... May prepare contracts in accordance with customer agreements and submits for approval and ...

Manages, writes, and approves vendor contracts, ensures contracts are up to date * Conducts ... callers to appropriate destination § Dispatches tenant service requests (light bulbs, plumbing ...

Customer Support

Sun Prairie, WI · On-site

$22 - $24/hr

Answer incoming phone calls and route callers to the appropriate person or department when ... Work Environment This is a 3-month contract role with potential for extension or conversion ...

Customer Support

Sun Prairie, WI · On-site

$22 - $24/hr

Answer incoming phone calls and route callers to the appropriate person or department when ... Work Environment This is a 3-month contract role with potential for extension or conversion ...

HR Assistant

Grafton, WI · On-site

$36K - $47K/yr

Description Kapco Metal Stamping is the Midwest's premier contract manufacturer of metal components ... callers, ensuring a smooth operation of both the HR office and front desk. The ideal candidate will ...

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Contract Callers information

What is the difference between Contract Callers vs Telemarketers?

AspectContract CallersTelemarketers
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; persuasive communication skills
Work EnvironmentRemote or on-site; client-specific campaignsCall centers or remote; outbound sales or surveys
Employer & Industry UsageMarketing firms, debt collection, customer serviceSales, marketing, market research

Contract Callers and Telemarketers both engage in outbound calling, often requiring similar skills and credentials. However, Contract Callers typically work on specific client projects, focusing on tasks like debt collection or customer service, while Telemarketers mainly focus on sales and lead generation. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

How do you become a contract caller?

To become a contract caller, you typically need strong communication skills, experience with telephony or customer service, and the ability to follow scripts and procedures. Some positions may require a high school diploma or equivalent, and familiarity with call center software can be beneficial. Contract callers often work independently or through staffing agencies, and may need to pass a background check or training before starting.

What are popular job titles related to Contract Callers jobs in Wisconsin?

For Contract Callers jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Contract Callers jobs?

Cities in Wisconsin with the most Contract Callers job openings:

Call Center Operator - Casual, first shift, Weekends 7:30am-4pm

Milwaukee, WI


Children's Wisconsin
Health Care and Social Assistance • 1 - 5K employees

7.6

Company rating: 7.6 out of 10

Based on 66 frontline employees who took The Breakroom Quiz

261st of 1,064 rated hospitals

People enjoy working here

Good employer

Recommended by students


Part-time

Re-posted 12 days ago


Job description

At Children's Wisconsin, we believe kids deserve the best.

Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it's like to work at Children's Wisconsin:https://www.instagram.com/lifeatcw/

Job Summary
Call Center Operator (CCO) is responsible for operating a variety of systems to support and coordinate incoming and outgoing calls, paging, alarms, and emergency response. CCO is the essential link between callers and critical care, ensuring seamless, efficient, and caring communication 24/7.
Essential Functions
- Responds to Automatic Call Distributor (ACD) calls, paging systems, emergency hotlines, and alarm devices to answer, connect and direct calls, overhead announcements, and to coordinate response to emergency situations.
- Maintains current knowledge of Children's Wisconsin policies and procedures and department Standards of Work (SOW) through regular, timely independent review of internal communication including emails, Newsbreak, and attendance at relevant meetings.
- Facilitates timely communication among in-house and on-call personnel, patients and caregivers during all types of situations using established schedules, contact lists, and safety protocols.
- Communicates department policies and procedures to callers, including patient families, management, and co-workers.
- Maintains and updates a variety of records, including but not limited to on-call schedules, directories, pager and PAS logs, repair reports and incident documentation.
- Notifies incoming shift personnel of any pending issues at shift change. Maintains a clean, organized and functional workspace.
Education:
- High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required
Experience:
- 1+ years Customer service experience in a high intensity/fast paced environment required
Knowledge, Skills and Abilities
- Strong communication skills with a clear, professional phone presence. Strong interpersonal abilities, with the capacity to interact effectively across all levels of the public, manage challenging interactions, and represent the organization in a professional manner.
- Communication and interpersonal skills necessary to communicate with all levels of public to convey information, manage difficult callers and represent the institution favorably.
- Detail oriented and able to focus during high-pressure scenarios.
Required for All Jobs:
- This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
- Employment is at-will. This document does not create an employment contract, implied or otherwise.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses:



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