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Contract Call Center Outbound Jobs in Oregon (NOW HIRING)

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Contract Call Center Outbound information

What is the difference between Contract Call Center Outbound vs Customer Service Representative?

AspectContract Call Center OutboundCustomer Service Representative
Primary RoleMaking outbound calls to promote products, gather feedback, or generate leadsHandling inbound customer inquiries, providing support, and resolving issues
Work EnvironmentCall centers, often temporary or project-basedOffice or remote customer support settings
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, empathy
Common CertificationsNone typically required, but sales or communication training helpfulCustomer service certifications beneficial

Contract Call Center Outbound roles focus on proactive outbound calls for sales or marketing, while Customer Service Representatives handle inbound inquiries and support. Both roles require strong communication skills but differ in daily tasks and work environment.

What is a contract call center outbound?

A contract call center outbound is a temporary or project-based role where agents make outbound calls to customers or prospects on behalf of a company. These positions often require strong communication skills, familiarity with call center software, and adherence to specific client guidelines or scripts.

What are the most commonly searched types of Call Center Outbound jobs in Oregon?

The most popular types of Call Center Outbound jobs in Oregon are:

What cities in Oregon are hiring for Contract Call Center Outbound jobs?

Cities in Oregon with the most Contract Call Center Outbound job openings:

Contract Call Center Outbound jobs near you

Agent, In House Marketing Call Center

Travel + Leisure Co.

Portland, OR

$16 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Key responsibilities

  • Work an outbound call list daily to book new presentation appointments and recover previously missed tours

  • Qualify clients to ensure they meet the right criteria before scheduling

  • Manage confirmations and reschedules for internal appointments and third-party vendor bookings with accuracy and follow-through

Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees

Job description

Agent, In House Marketing Call Center
  • 221 SW Naito Parkway, Southwest Portland, Portland, Oregon, United States, 97201
  • In House Marketing
  • Full Time
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We Put the World on Vacation

Travel + Leisure Co. is the worlds leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
Chase Phone Room Agent
As a Chase Phone Room Agent, you're the recovery engine for our sales pipeline. Your job is to contact clients by phone: either signing them up for an upcoming presentation or reconnecting with guests who previously missed their appointment and getting them rescheduled. You'll work onsite supporting multiple resort brands across the region, partnering closely with marketing, sales, and operations to keep tour flow moving and qualified guests in the seats.
This is a performance-driven role with uncapped earning potential.
What You'll Do:
  • Meet monthly tour flow targets set by management
  • Work an outbound call list daily to book new presentation appointments and recover previously missed tours
  • Qualify clients to ensure they meet the right criteria before scheduling
  • Manage confirmations and reschedules for both internal appointments and third-party vendor bookings with accuracy and follow-through
  • Maintain accurate data entry across Salesforce and sales center systems
  • Prepare and deliver chase materials to resort rooms as needed
  • Collaborate with marketing, sales, and resort operations teams across the region
  • Assist at the lobby marketing desk when needed
  • Compile and distribute daily performance numbers to regional leadership
What Success Looks Like:
Your list is worked, your numbers are clean, and qualified guests are showing up. The best Chase Agents are persistent without being pushy; they know how to re-engage a cold contact and turn a missed appointment into a confirmed one.
Duties may evolve based on business needs.
Minimum Requirements and Qualifications:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
  • High School Diploma or GED required.
  • Salesforce CRM experience required; advanced familiarity a strong plus.
  • Minimum of 6 months call center, reservations, or equivalent customer service experience required.
  • Ability to actively listen to client needs and use that insight to build value and motivate attendance at a sales presentation.
  • Exceptional communication skills, both verbal and written, with a professional and friendly demeanor.
  • Strong problem-solving and customer service skills with the ability to think on your feet.
  • Demonstrated ability to work under pressure and meet deadlines.
  • Self-motivated, detail-oriented, and able to work independently.
  • Must be able to work flexible shifts including weekdays, evenings, and weekends to suit business needs.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, youll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to whats next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

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