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Remote Call Center Outbound Jobs in Oregon (NOW HIRING)

CLEAResult

Remote Outbound Sales Specialist

OR · On-site +1

$18/hr

To join us as a Remote Outbound Specialist for Integrated Customer Services ... This isn't your typical call center job - we are an outbound contact center focused on securing ...

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Remote Call Center Outbound information

What is a remote call center outbound agent?

Remote call center outbound jobs involve contacting customers or potential clients by phone from a location outside of a traditional call center, usually from home. In these roles, employees typically make outbound calls to sell products, conduct surveys, set appointments, or follow up on customer inquiries. They use scripts and customer management software to guide conversations and log information. These jobs require strong communication skills, a quiet workspace, and reliable internet connection. Many companies offer training and flexible schedules for remote outbound call center positions.

What are the key skills and qualifications needed to thrive as a remote call center outbound agent?

To thrive as a Remote Call Center Outbound Agent, you need excellent verbal communication, active listening skills, and a high school diploma or equivalent. Familiarity with CRM software, auto-dialing systems, and basic computer proficiency are typically required. Strong soft skills include resilience, a positive attitude, and the ability to handle rejection professionally. These competencies are crucial for building rapport with customers, achieving sales targets, and maintaining productivity in a remote work environment.

How do remote call center outbound agents typically manage productivity and motivation while working independently from home?

Remote Outbound Call Center agents often face the challenge of staying motivated and productive without the structure of a traditional office environment. To address this, many companies provide regular check-ins with supervisors, access to virtual team meetings, and clear performance metrics to track progress. Agents usually have set daily or weekly call targets and scripts to guide conversations, while also being encouraged to take scheduled breaks to avoid burnout. Collaboration with team members often happens through instant messaging platforms or video calls, fostering a sense of community and support despite the remote setting.

What is the difference between Remote Call Center Outbound vs Remote Customer Service Representative?

AspectRemote Call Center OutboundRemote Customer Service Representative
Primary RoleMaking outbound sales or follow-up calls to customersHandling inbound customer inquiries and providing support
Required SkillsCommunication, sales techniques, persistenceCommunication, problem-solving, empathy
Work EnvironmentHome office or call center setup, primarily outbound callsHome office, mainly inbound calls
Common CertificationsNone typically required, sales or communication skills preferredCustomer service certifications optional but beneficial

Remote Call Center Outbound roles focus on making outbound calls for sales or marketing, requiring persuasive skills. Remote Customer Service Representatives handle inbound inquiries, emphasizing problem-solving and customer support. While both roles often work remotely and require strong communication skills, their primary functions and call types differ significantly.

What are the most commonly searched types of Call Center Outbound jobs in Oregon?

The most popular types of Call Center Outbound jobs in Oregon are:

Remote Call Center Outbound jobs near you

Remote Outbound Sales Specialist

CLEAResult

OR • On-site, Remote

$18/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

CLEAResult rating

7.2

Company rating: 7.2 out of 10

Based on 24 frontline employees who took The Breakroom Quiz

52nd of 72 rated business consultants

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.
Additionally, you will enjoy:
Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
401(k) with company match
Paid vacation, sick, personal and parental leave time
Paid Volunteer Time: giving back to our communities is important to us
Employee Recognition Program - convert your recognition points into gift cards
Employee Assistance Program - offers benefits to help you manage daily responsibilities
Access to on-demand training courses to advance further in your career

Job Description

The position is remote and can be located anywhere posted in the US.

We're looking for a talented individual...

To join us as a Remote Outbound Specialist for Integrated Customer Services! This isn't your typical call center job - we are an outbound contact center focused on securing enrollments to our program. This role makes outbound calls to new and existing customers in an effort to address their energy needs.

You're a great fit if you can...

  • Drive success in a high-volume, outbound sales environment using a fast-paced dialer to speak to utility customers and encourage them to enroll in energy saving programs where they can save money on their bill
  • Meet daily outbound sales production and monthly quality goals
  • Identify eligibility, then consistently close enrollments
  • Be an active team member in a remote environment; participate in training sessions and more to develop and grow
  • Thrive in an environment to earn a commission, based on defined metrics
  • Ideally this candidate is bilingual to meet the needs of our Spanish speaking customers

What you can apply Day 1...

  • Experience handling inbound or outbound voice calls
  • Expertly navigating a script
  • Supporting customers and tech inquires
  • Comfort with a committed schedule with set lunches and breaks
  • Appreciation for goals and performance metrics

Exciting candidates have...

  • High School Diploma or GED (required)
  • Ability to type 35+ WPM
  • No attendance or punctuality concerns
  • Minimum of 6 months of previous experience within a customer-facing environment required; Call Center experience in an inbound/outbound sales environment preferred
  • Ability to thrive in an intensive environment, balancing customer support while navigating multiple platforms simultaneously
  • Sales-oriented with a focus on customer service satisfaction
  • "How can I help you?" attitude

Remote Work Requirements:

We provide a laptop, software, and all necessary equipment

Home Internet requirements:

Internet speed that meets our minimum standard:

  • 10 Mbps upload / 20 Mbps download / 99% latency
  • Google: 'free speed test' if you are unsure
  • Ability to hardwire internet, plug directly into router

Environment:

  • Dedicated home office space, free of personal disruptions
  • Two power connections
  • You are scheduled to be on the phone throughout the entirety of your shift - no flexibility to answer the door or be on-call care for others during scheduled work hours

Compensation:

$18 / hour + $65 / month internet stipend

Assessment:

Please note that an assessment must be completed before being considered for the position.

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

Currency

Type

Hourly

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees.Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive.CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

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