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Contract Avaya Jobs (NOW HIRING)

Greenberg Traurig LLP

Experience with vendor management, contract negotiation, and telecommunications budgeting * Avaya certifications (ACIS, ACSS, or equivalent), Microsoft Teams Voice/Telephony certifications, UCaaS or ...

Pyramid Consulting, Inc

Project Manager

Charlotte, NC · On-site

... a contract position in Charlotte, NC. The Project Manager will be responsible for managing IT ... • Avaya, IVR Experience • Must have Avaya & PBX migration • Overall Program / project ...

TEKsystems

Telephony Engineer

Columbia, SC

$45 - $55/hr

Description This is a 9-12 month contract opportunity with the possibility of extension. This is an ... Skills Voip, Avaya, Unified communications, call routing, pbx Top Skills Details 1. Avaya PBX ...

TEKsystems

Telephony Engineer

Columbia, SC

$45 - $55/hr

Description This is a 9-12 month contract opportunity with the possibility of extension. This is an ... Skills Voip, Avaya, Unified communications, call routing, pbx Top Skills Details 1. Avaya PBX ...

CompQsoft Inc

VoIP Deputy Project Manager

San Diego, CA · On-site

... contracts * Hands-on working knowledge of VoIP systems, Unified Communications, and telephony infrastructure (Cisco, Avaya, or similar platforms) * Demonstrated success leading and developing field ...

Leidos

Enterprise Voice Engineer III

Shiloh, IL

$73K - $132K/yr

... contract has an opening for an Enterprise Voice Engineer. The Enterprise Voice Engineer will ... Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified ...

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How much do contract avaya jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for contract avaya in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is the difference between Contract Avaya vs Contract Cisco VoIP Engineer?

AspectContract AvayaContract Cisco VoIP Engineer
CertificationsAvaya Certified Support Specialist, ACSSCisco CCNA Voice, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise phone systemsNetwork infrastructure, VoIP systems
Industry UsageTelecom providers, large enterprisesIT departments, service providers

Contract Avaya and Contract Cisco VoIP Engineer roles both focus on VoIP and communication systems but differ in certifications and specific platform expertise. Avaya specialists work primarily with Avaya systems, while Cisco VoIP engineers focus on Cisco's collaboration solutions. Both roles are essential in enterprise communication infrastructure, with overlapping skills but distinct platform knowledge.

What cities are hiring for Contract Avaya jobs? Cities with the most Contract Avaya job openings:
What are the most commonly searched types of Avaya jobs? The most popular types of Avaya jobs are:
What states have the most Contract Avaya jobs? States with the most job openings for Contract Avaya jobs include:
Contract Avaya jobs near you
Infographic showing various Contract Avaya job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

Network Engineer IV / Sr. Contact Center Voice Engineer

4pconsultinginc

Atlanta, GA • On-site

Contractor

Re-posted 6 days ago

Job description

Position:           Network Engineer IV – Sr. Contact Center Voice Engineer

Location:          Atlanta, GA
Contract :         3 Years
Client:             Georgia Power

Job Summary

We are seeking an experienced Network Engineer IV / Sr. Contact Center Voice Engineer to support enterprise voice, VoIP, and contact center technologies. This role will focus on engineering, configuring, supporting, and managing contact center solutions across both on-premises and cloud-based environments.

The ideal candidate will have strong hands-on experience with enterprise PBX, CCaaS platforms, VoIP, SIP, SBCs, call routing, IVR, cloud migration, scripting, and API integrations. This role will support a voice infrastructure transformation involving cloud technology, automation, AI-enabled voice solutions, and modern contact center platforms.

Key Responsibilities

  • Engineer, configure, maintain, and support enterprise contact center and voice technologies.
  • Support on-premises and cloud-based contact center platforms.
  • Assist with implementation of new voice features, integrations, automation, and cloud technologies.
  • Troubleshoot and resolve VoIP, telephony, SIP, SBC, circuit, and routing issues.
  • Support systems including Avaya, Cisco, Zoom, Webex, Microsoft Teams, Five9, and related platforms.
  • Manage voice moves, adds, and changes, including remote agents, programming, routing, and design updates.
  • Participate in planning, design, implementation, and management of voice and contact center projects.
  • Support new locations, customer onboarding, and deployment of new technologies.
  • Maintain documentation for telecommunications systems, call routing, toll-free numbers, trunking, and circuits.
  • Provide support for system patching, hardening, upgrades, testing, and break/fix remediation.
  • Collaborate with IT teams including Application Services, VM, Compute, Field Operations, Network Services, and Telecom.
  • Work with vendors to resolve issues, manage escalations, and support technology strategy.
  • Train call center personnel on routine system administration and maintenance.
  • Participate in on-call rotation and serve as lead engineer when needed.

Required Qualifications

  • 10+ years of relevant technical experience in contact center, VoIP, telecom, or network engineering.
  • Bachelor’s degree in Computer Science, Engineering, or a related field preferred.
  • Hands-on experience supporting enterprise PBX and CCaaS systems.
  • Strong experience with contact center administration and support.
  • Strong understanding of VoIP and telecom protocols including:
    • SIP
    • RTP
    • RTCP
    • TCP/IP
    • DNS
    • DHCP
  • Experience troubleshooting SBCs, SIP trunks, circuits, and telephony routing issues.
  • Experience with Avaya and Cisco on-premises voice solutions.
  • Working knowledge of Windows, Linux, virtual machines, and ESXi hosts.
  • Experience with dial plans, call routing, translation patterns, voicemail, recording, and monitoring.
  • Ability to manage multiple priorities, meet deadlines, and deliver on customer commitments.
  • Strong communication, documentation, vendor management, and troubleshooting skills.
  • Ability to work effectively in a team environment and collaborate across IT organizations.

Preferred Qualifications

  • Experience with cloud-based contact center platforms and CCaaS technologies.
  • Experience with Zoom Contact Center administration.
  • Experience with Five9, Webex Contact Center, Microsoft Teams, and cloud integrations.
  • Working knowledge of Session Border Controllers such as Avaya and/or Oracle SBCs.
  • Familiarity with VDNs, vectors, variables, route trees, and IVR programming.
  • Experience with call recording, workforce management, and reporting solutions.
  • Experience with AI speech, natural language IVR, AI implementation, and automation.
  • Experience with APIs, JSON, webhooks, and scripting such as Python.
  • Experience building contact center menus, IVR flows, automation, and integration workflows.
  • Knowledge of telephony security concepts and best practices.