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Contract Avaya Jobs (NOW HIRING)

Computer Futures

Senior Telecom Analyst

Houston, TX · On-site

Manage billable hours and service contracts for these 3rd party resources. * Track and manage Avaya license usage company-wide. Report license deficiencies and coordinate additional license purchases ...

Randstad

Telecoms Engineer

Anaheim, CA

$50 - $53/hr

Telecom Field Technician - Avaya and Nortel Start: 2 weeks from date of offer Location: Anaheim, CA Length of Contract: 6 months Schedule: 5 days a week - some weeks will be Mon-Fri and some will be ...

New

C3EL

Senior Telecommunications Engineer

Honolulu, HI

**CONTINGENT UPON CONTRACT AWARD**Overview: Job Title: Senior Telecommunications Engineer Security ... Proficiency with Nortel, Cisco, and Avaya telecommunications technologies. * Experience supporting ...

C3EL

CONTINGENT UPON CONTRACT AWARD** Overview: Job Title: Senior Telecommunications Engineer Security ... Proficiency with Nortel, Cisco, and Avaya telecommunications technologies. * Experience supporting ...

C3EL

IL · On-site

Scott AFB, IL (Due to the nature of the work and contract requirements, U.S. Citizenship is ... Experience with one or multiple Cisco, Avaya, or Oracle voice platforms including Cisco Unified ...

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How much do contract avaya jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for contract avaya in the United States is $47.67, according to ZipRecruiter salary data. Most workers in this role earn between $38.46 and $61.06 per hour, depending on experience, location, and employer.

What is the difference between Contract Avaya vs Contract Cisco VoIP Engineer?

AspectContract AvayaContract Cisco VoIP Engineer
CertificationsAvaya Certified Support Specialist, ACSSCisco CCNA Voice, CCNP Collaboration
Work EnvironmentTelecommunications, enterprise phone systemsNetwork infrastructure, VoIP systems
Industry UsageTelecom providers, large enterprisesIT departments, service providers

Contract Avaya and Contract Cisco VoIP Engineer roles both focus on VoIP and communication systems but differ in certifications and specific platform expertise. Avaya specialists work primarily with Avaya systems, while Cisco VoIP engineers focus on Cisco's collaboration solutions. Both roles are essential in enterprise communication infrastructure, with overlapping skills but distinct platform knowledge.

What cities are hiring for Contract Avaya jobs? Cities with the most Contract Avaya job openings:
What are the most commonly searched types of Avaya jobs? The most popular types of Avaya jobs are:
What states have the most Contract Avaya jobs? States with the most job openings for Contract Avaya jobs include:
Contract Avaya jobs near you
Infographic showing various Contract Avaya job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $99,164 per year, or $47.7 per hour.

Genesys Call Center Engineer

Procom Consultants Group

Durham, NC

Contractor

Re-posted 17 days ago

Job description

Company Description

Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada.
With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest "Canadian-Owned" IT staffing/consulting company.
Procom's areas of staffing expertise include:
Application Development
Project Management
Quality Assurance
Business/Systems Analysis
Datawarehouse & Business Intelligence
Infrastructure & Network Services
Risk Management & Compliance
Business Continuity & Disaster Recovery
Security & Privacy
Specialties Contract Staffing (Staff Augmentation)
Permanent Placement (Staff Augmentation)
ICAP (Contractor Payroll)
Flextrack (Vendor Management System)

Job Description

Genesys Call Center Engineer 


On behalf of our client, Procom Services is searching for a Genesys Call Center Engineer for a contract opportunity in Durham, NC. 


Genesys Call Center Engineer Job Details


The Contact Center Engineer is accountable for the strategy, planning, design, project execution, and overall health of the IT infrastructure systems. This role leads operational and project support for the delivery and operations team that provides a managed service for telephony and contact centers technologies.


Genesys Call Center Engineer Mandatory Skills


Professional knowledge and experience in the design, configuration and implementation of Genesys 8.x Framework, URS, Tserver, Datamart, Infomart, Contact Center Analyzer, Call Concentrator, Stat Server, Genesys high availability architecture, Multi Channel Routing (MCR), Web Chat, Email Routing, GPlus Adapter for Siebel. 

In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on Avaya's Communication Manager platform, AT&T Route IT, Toll free routing with advanced features. 

Experience with call center (ACD & Vectoring), workforce management, IVR, CTI, speech recognition, quality monitoring, skills, Intelligent Call Routing, IXC/LEC routing methodologies and experience with Avaya, or Genesys telephony systems related to contact center applications are preferred. 

Experience with Nuance, SpeechWorks, or ScanSoft speech application design and/or development experience desirable, but not mandatory. 

Experience with Siebel CRM integration, VXML programming or SQL/Oracle query languages a plus. 

Detailed understanding of enterprise system interactions and integrations

Genesys 7 or 8 GCP-CIV or Genesys GCP-DIV or Genesys GCP-CVE, Avaya ACS Design-Contact Center or Cisco CCNA certifications or above a plus

Strong understanding of networking technologies including; TCP/IP, DHCP, TFTP, VLAN, QoS, VoIP, 

Understanding of IP addressing schemes and VLAN designs. 

Experience with configuration and implementation of data switches and routers; knowledge of Cisco a plus. 

Ability to analyze end-to-end TCP/IP protocol trace to identify network connectivity issues is a strong plus

Experience with such diagnostic tools as Ethereal, PC Anywhere, and NetIQ. 

Proficiency in downloading software, firmware, updates and patches to communications products; 

Overall knowledge of Avaya S8xxx platform and Communication Manager is highly desirable; Avaya

Familiarity with PC-based apps a plus (i.e.: IP Softphone, IP Agent, Softconsole) 


Genesys Call Center Engineer Start Date


ASAP


Genesys Call Center Engineer Assignment Length


6 Months

Additional Information

All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only. 

Apply