Continuous Improvement Director Jobs in Springfield, VA

Are you looking for a role with a mission driven purpose. Our client is hiring a Director of Learning Design & Content Strategy to lead innovative instructional design and build evidence-based continuing education that will help occupational therapists transform patient care. POSITION SUMMARY: The Director, Learning Design & Content Strategy serves as our client's organizations' lead expert in instructional design, adult learning, content development, and learning technologies.

Reporting to the Vice President, Education & Professional Development, this role is responsible for developing and advancing a scalable, organization-wide approach to content design, knowledge acquisition, learner engagement, and continuing education. This position provides strategic leadership for learning design standards, content development processes, assessment methodologies, and educational product innovation across the Association. Working collaboratively with subject matter experts, volunteer leaders, and internal stakeholders, the Director ensures that the client's educational offerings and content portfolio are engaging, evidence-based, learner-centered, and aligned with organizational priorities.

The role serves as a key partner across the Knowledge Division and broader Association to strengthen how content is developed, evaluated, delivered, and continuously improved while leveraging emerging technologies and modern learning practices to maximize impact and member value. COMPANY OVERVIEW: Our client is a non-profit, professional association for Occupational Therapy Practitioners with a mission to advance occupational therapy practice, education, and research. POSITION SPECIFIC DUTIES: Learning & Content Strategy Lead the development, implementation, and continuous improvement of the organizations' learning design and content development framework.

Establish standards, processes, and governance practices that support high-quality content development and knowledge transfer across the Association. Partner with Education, Practice, Membership, Communications, and Business Development teams to identify learning needs, content gaps, and opportunities for new educational products and resources. Provide strategic guidance on content acquisition, instructional effectiveness, learner engagement, and educational product development.

Evaluate learning outcomes, member feedback, engagement metrics, and industry trends to inform future content strategy and continuous improvement efforts. Drive process improvement initiatives that increase efficiency, scalability, and consistency across educational content development workflows. Instructional Design & Learning Experience Development Apply evidence-based instructional design methodologies throughout the learning lifecycle, including needs assessment, design, development, implementation, and evaluation.

Design engaging learning experiences that support knowledge acquisition, retention, application, and professional competency development. Develop instructional frameworks, learning objectives, assessments, learning pathways, facilitator guides, participant resources, and supporting educational materials. Partner with subject matter experts and internal stakeholders to transform complex content into learner-centered educational experiences.

Ensure educational products align with adult learning principles, accessibility standards, continuing education requirements, and industry best practices. Content Development & Assessment Serve as the Association's internal resource for instructional design, learning science, and assessment strategy. Develop tools, templates, and best practices that support consistent content development across departments and programs.

Collaborate with subject matter experts and content contributors to ensure educational content is relevant, accurate, and aligned with current professional practice. Lead the development of learner assessments, evaluation methodologies, and measurement approaches that support continuous improvement and educational effectiveness. Learning Technology & Innovation Serve as a strategic resource on learning technologies, digital learning tools, and emerging trends in professional education.

Evaluate and recommend innovative approaches to content delivery, learner engagement, and educational product development. Leverage emerging technologies, automation tools, and AI-enabled solutions to improve content development workflows, assessment creation, quality assurance, and learner experiences. Develop guidelines and best practices for the responsible and effective use of emerging technologies within educational content development.

Support the administration, optimization, and continuous improvement of learning technologies and digital learning platforms. Cross-Functional Collaboration & Program Leadership Partner across the Association to support the development and delivery of educational programs, professional development initiatives, and learning products. Provide consultation and guidance to internal teams on instructional design, learning strategy, content development, and learner engagement.

Manage multiple concurrent projects and initiatives, ensuring timelines, quality standards, and organizational objectives are achieved. Monitor and report on key performance indicators, learner engagement metrics, program effectiveness, and content performance. Represent the Education & Professional Development team on cross-functional initiatives and strategic projects as assigned.

Perform other duties and special projects as assigned. WORK ENVIRONMENT (Remote): This role offers a 100% remote work environment, with hybrid options working from the client's Bethesda, Maryland headquarters. Occasional travel may be required to attend conferences, meetings, organizational events, and professional development activities.

Requirements EDUCATION/EXPERIENCE/SKILLS: Seven or more years of progressive experience in instructional design, learning experience design, continuing education, professional development, learning technologies, or a related field. Demonstrated experience designing and developing learning solutions for adult learners within healthcare, professional associations, higher education, nonprofit, or related environments. Experience developing learning strategies, content frameworks, assessment methodologies, and educational products aligned with organizational and learner needs.

Proven success leading complex, cross-functional projects and initiatives involving multiple stakeholders. Experience collaborating with subject matter experts and internal partners to develop engaging, learner-centered educational content. Proficiency with instructional design and eLearning authoring tools such as Articulate Storyline, Articulate Rise, Adobe Captivate, or comparable platforms.

Experience working with Learning Management Systems (LMS) and digital learning technologies. Familiarity with SCORM, xAPI, learning analytics, and related learning technology standards. Experience utilizing emerging technologies, AI-enabled tools, and workflow automation solutions to enhance content development and learner engagement.

Proficiency with Microsoft 365, project management platforms, content management systems, and collaboration tools. Advanced knowledge of adult learning theory, instructional systems design, assessment methodologies, and evidence-based learning practices. Strong strategic thinking, analytical, problem-solving, and continuous improvement skills.

Excellent written, verbal, facilitation, and presentation skills, with the ability to communicate effectively across diverse audiences. Demonstrated ability to influence, collaborate, and build relationships across departments and stakeholder groups without direct authority. Strong project management and organizational skills with the ability to manage multiple priorities, competing deadlines, and complex initiatives.

Ability to work independently, exercise sound judgment, and navigate ambiguity in a fast-paced, evolving environment. Commitment to innovation, learner-centered design, accessibility, and continuous improvement. PREFERRED QUALIFICATIONS: Certified Professional in Talent Development (CPTD), CPLP, ATD certification, or comparable professional credential.

Experience with accessibility standards, Universal Design for Learning (UDL), and digital content accessibility practices. Experience supporting competency-based education, micro-credentialing, professional certification programs, or continuing professional development initiatives.