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Continuity Manager Jobs in Castaic, CA (NOW HIRING)

ATIA Ltd

Sales Manager - Part time

Los Angeles, CA · Remote

Business Continuity Management Systems (BCMS), * 9.Information Security Management Systems (ISMS), ATIA Consulting Website: www.atia-consulting.com.ba The areas of operation for ATIA Consulting ...

TLS Management

Project Manager

Los Angeles, CA

Coordinate with VA project manager (aka contracting officer representative (COR)), VA facility managers, engineering staff, and to ensure project alignment with VA standards and mission continuity.

New

Deloitte

Manager - ServiceNow

Los Angeles, CA · On-site +1

Experience with ServiceNow Business Continuity Management or Privacy Management modules * Experience with RSA Archer or other governance, risk, and compliance platforms, including migration or ...

ATIA Ltd

Social Media Engineer

Los Angeles, CA

Business Continuity Management Systems (BCMS), * 9.Information Security Management Systems (ISMS), ATIA Consulting Website: www.atia-consulting.com.ba The areas of operation for ATIA Consulting ...

ATIA Ltd

Partners

Los Angeles, CA

Business Continuity Management Systems (BCMS), * Information Security Management Systems (ISMS), * Provisioning systems, Billing systems, Business Support Systems, Operating Support Systems, Decision ...

ATIA Ltd

Sales Partners

Los Angeles, CA · On-site

Business Continuity Management Systems (BCMS), * 9.Information Security Management Systems (ISMS), ATIA Consulting Website: www.atia-consulting.com.ba The areas of operation for ATIA Consulting ...

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Continuity Manager information

See Castaic, CA salary details

$49.9K

$94.8K

$163K

How much do continuity manager jobs pay per year?

As of Aug 26, 2026, the average yearly pay for continuity manager in Castaic, CA is $94,757.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,300.00 and $135,300.00 per year, depending on experience, location, and employer.

What is a continuity manager?

Continuity Managers are professionals responsible for developing, implementing, and maintaining business continuity plans within an organization. Their main goal is to ensure that critical business functions can continue or quickly resume during and after a disruption, such as a natural disaster, cyberattack, or other emergencies. They assess risks, coordinate with various departments, conduct training and simulations, and regularly update continuity strategies to minimize operational downtime. Their work is essential for safeguarding an organization’s assets, reputation, and ongoing operations.

What are some common challenges a continuity manager faces when implementing business continuity plans across multiple departments?

Continuity Managers often face the challenge of aligning different departments with standardized business continuity practices while accommodating unique operational needs. Gaining buy-in from stakeholders, ensuring ongoing employee training, and regularly updating plans to reflect organizational changes are also key hurdles. Successful Continuity Managers build strong relationships across teams, facilitate regular testing of continuity plans, and foster a culture of preparedness to overcome these challenges.

What are the key skills and qualifications needed to thrive as a continuity manager, and why are they important?

To thrive as a Continuity Manager, you need expertise in business continuity planning, risk assessment, and crisis management, often supported by a degree in business or a related field and relevant certifications like CBCP or ISO 22301. Familiarity with continuity planning software, incident management tools, and regulatory compliance systems is typically required. Strong leadership, analytical thinking, and effective communication are crucial soft skills for coordinating teams and executing response plans under pressure. These competencies ensure organizations can minimize disruption and maintain essential operations during unexpected events.

What is the difference between Continuity Manager vs Business Continuity Planner?

AspectContinuity ManagerBusiness Continuity Planner
CredentialsCertifications like CBCP, MBCP often preferredSimilar certifications, often the same as Continuity Manager
Work EnvironmentOversees continuity strategies across departmentsDevelops and maintains business continuity plans
Industry UsageCommon in large corporations, government agenciesUsed in various industries, often as a specialized role
Search IntentOften searched for in relation to continuity management rolesCompared with Continuity Manager for planning responsibilities

Both roles focus on ensuring organizational resilience, with the Continuity Manager overseeing overall continuity strategies and the Business Continuity Planner focusing on developing and implementing specific plans. They often work closely and share similar credentials, but the Manager has broader oversight responsibilities.

What skills do you need to be a continuity manager?

A continuity manager needs strong organizational and problem-solving skills to develop and implement business continuity plans. They should have good communication abilities, attention to detail, and familiarity with risk management, emergency response procedures, and relevant tools or software. Certifications such as CBCP or ISO standards can also enhance their effectiveness in the role.

What job categories do people searching Continuity Manager jobs in Castaic, CA look for?

The top searched job categories for Continuity Manager jobs in Castaic, CA are:

What cities near Castaic, CA are hiring for Continuity Manager jobs?

Cities near Castaic, CA with the most Continuity Manager job openings:

Continuity Manager jobs near you

Manager, Scheduling Continuity

Intercare Therapy

Los Angeles, CA • Remote

$80K/yr

Full-time

Posted 14 days ago

Intercare Therapy rating

7.1

Company rating: 7.1 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

Description & Requirements

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Description
Salary: Starting at $80k 
Location: Remote (available for on-site meetings, ~1x/quarter)

Job Description: 
The Scheduling Continuity Manager ensures that scheduled therapy and school-service hours are protected and delivered once set. When a session is disrupted, this role owns getting those hours rescheduled - either through coverage (an alternative staff member delivers the session at its original scheduled time) or makeup hours (the session is rebooked at a different time, with either the original or an alternative staff member) - while maintaining a high-touch, responsive experience for families and staff throughout. This role leads the scheduling continuity function and partners closely with Clinical, People & Culture, and other Operational teams to keep authorized hours intact. The Scheduling Continuity Manager is also responsible for building the scheduling-continuity function to scale, including through the adoption of agentic AI tools that support faster, more reliable rescheduling.

Primary Responsibilities: 
Team Leadership & Oversight
  • Directly manage, coach, and develop the scheduling continuity team, setting clear performance expectations and providing regular feedback
  • Oversee day-to-day rescheduling assignments, including the utilization of designated coverage staff, including Coverage Behavior Technicians (CBTs), to ensure disrupted sessions are recovered across school and behavioral health service lines
  • Manage escalations, including complex rescheduling conflicts and client or staff concerns, with the highest level of customer service
Process Implementation & Continuous Improvement
  • Own the implementation and consistent execution of rescheduling processes and standard operating procedures across the school and behavioral health service lines
  • Monitor process adherence and identify gaps between how a process is designed and how it's being used in the field
  • Gather and synthesize feedback from scheduling staff, clinical teams, field operations teams, and families on what's working and what isn't in current rescheduling workflows
  • Develop and present recommendations for process changes and policy updates to leadership, and lead the rollout of approved changes
  • Partner with Clinical, People & Culture, and other Operational teams to troubleshoot cross-functional issues that affect schedule continuity and efficiency (e.g., authorizations, cancellation rates, leaves of absence, etc.)
Technology & Agentic AI Enablement
  • Serve as the scheduling-continuity function's primary stakeholder in the evaluation, selection, and implementation of new rescheduling technologies, including agentic AI and/or chatbot solutions
  • Identify high-volume, rules-based rescheduling tasks (e.g., matching available coverage staff, rebooking makeup hours, routine call handling) as candidates for AI-assisted or AI-led workflows
  • Partner with Technology and Clinical stakeholders to define requirements, evaluate vendor or in-house AI tooling, and pilot solutions within the scheduling continuity workflows
  • Own data hygiene and workflow documentation readiness within the function - ensuring rescheduling data, SOPs, and decision logic are structured in a way that agentic tools can reliably act on
  • Monitor AI-assisted workflows post-launch for accuracy, exception handling, and client/staff experience impact; escalate and course-correct as needed
  • Build the team's operating model to flex as AI absorbs routine rescheduling work - redeploying staff capacity toward higher-judgment escalations and relationship-building activities
Performance Metrics & Reporting
  • Own, track, and report on the team's core performance metrics, including:
    • Call acceptance rate - the percentage of client/staff calls answered and handled in a timely manner
    • Rescheduled hours - the percentage/volume of cancelled hours successfully recovered through coverage and/or makeup sessions
    • CBT school-day scheduled hours percentage - the percentage of CBTs' available school-day hours that Care Coordinators successfully schedule toward coverage needs; this reflects Care Coordinators' effectiveness at maximizing use of available CBT capacity, and is distinct from CBTs' overall billable/non-billable percentage and attendance, which are owned by the Manager, School Operations
    • Client Satisfaction - Net Promoter Scores related to rescheduling and customer service when applicable
  • Build and maintain regular dashboards and reports on these metrics for leadership, flagging trends, risks, and opportunities
  • Set targets and action plans to improve underperforming metrics, and hold the team accountable to them
  • Analyze data to identify root causes of low call acceptance, low rescheduling rates/missed coverage opportunities, or low client satisfaction, and drive corrective action
Capacity Planning & Resource Allocation
  • Identify patterns of missed coverage through data analysis and inform staffing decisions on where additional Coverage Behavior Technicians are needed.
  • Monitor authorized-hours delivery across clients and proactively address gaps caused by cancellations, no-shows, or staffing disruptions
Compliance & Quality Assurance
  • Ensure rescheduling practices comply with labor law requirements (breaks, lunches, overtime) and payer/authorization requirements
  • Audit scheduling data and related billing entries for accuracy and completeness, in partnership with the Billing team; this audit scope is limited to rescheduling-driven billing accuracy and is distinct from the Authorizations Coordinator's ownership of funding-source authorization audits
  • Maintain confidentiality and compliance with HIPAA, FERPA, and other applicable regulations as they pertain to scheduling data and communications
  • Ensure rescheduling practices support contractual and funding source requirements across both service lines
Required Skills and Experience
  • Minimum of 5 years of experience in operations, scheduling, or workforce management, including at least 2 years in a people management role
  • Experience with CentralReach and/or Salesforce strongly preferred
  • Demonstrated experience leading process improvement initiatives (e.g., Six Sigma, Lean, or comparable methodology) with measurable outcomes
  • Experience evaluating or implementing AI-assisted or automation tools in an operational setting preferred
  • Strong analytical skills, with experience building dashboards/reports and using data to drive team accountability
  • Excellent written and verbal communication skills, with experience managing escalations and cross-functional partnerships
  • Demonstrated ability to manage and develop a team of 10+ across dispersed roles
  • Ability to travel occasionally, if needed, to support in-person team or center needs
  • Passion for helping families access autism therapy services

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