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Contents Restoration Manager Jobs in Indiana (NOW HIRING)

PuroClean

Fire and Contents Manager

Greenfield, IN · On-site

$44K - $50K/yr

The Contents Manager plays a crucial role in assessing, documenting, and restoring damaged personal property in homes and businesses. Keeping the General/Operations Manager and Owner updated on all ...

PuroClean

Water Mitigation Specialist

Greenfield, IN · On-site

$40K - $50K/yr

... fire and contents restoration. Candidate must possess a strong attention to detail and ... Managing relationships with referral sources * Recordkeeping on industry-specific apps, and ...

PuroClean

Fire & Contents Technician

Greenfield, IN · On-site

$41K - $50K/yr

... emergency property restoration services, by helping families and businesses overcome the ... will be made by the management of this franchisee. All inquiries about employment at this ...

IICRC

Emergency Services Department Manager

Fort Wayne, IN · On-site

$65K/yr

... teams to restore water and fire damaged homes and contents. Applicants must be able to learn ... Must be able to prioritize and manage time * Thrives under high stress situations * Has excellent ...

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Contents Restoration Manager information

What are Contents Restoration Managers?

Contents Restoration Managers are professionals responsible for overseeing the cleaning, repair, and restoration of personal and business items that have been damaged by fire, water, mold, or other disasters. They coordinate teams and work with clients to inventory, pack, transport, and restore contents such as furniture, electronics, clothing, and documents. Their job includes managing restoration projects, ensuring items are properly restored, and communicating with insurance companies. Contents Restoration Managers play a crucial role in helping clients recover valuable possessions after property damage.

What is the difference between Contents Restoration Manager vs Contents Restoration Technician?

AspectContents Restoration ManagerContents Restoration Technician
CredentialsCertifications like IICRC or IICRC-approved courses, experience in project managementBasic certifications, on-the-job training, IICRC certification often preferred
Work EnvironmentOversees restoration projects, manages teams, coordinates with clients and insurance companiesPerforms hands-on restoration work, cleaning, packing, and packing out contents
Employer & Industry UsageUsed by restoration companies, property managers, insurance adjustersUsed by restoration companies, disaster response teams, cleaning services

The Contents Restoration Manager typically oversees entire projects, manages teams, and liaises with clients, requiring more experience and certifications. The Contents Restoration Technician focuses on hands-on restoration tasks, working directly on contents. Both roles are essential in the restoration industry but differ in responsibilities and qualifications.

What are the key skills and qualifications needed to thrive as a Contents Restoration Manager, and why are they important?

To thrive as a Contents Restoration Manager, you need expertise in restoration processes, inventory management, and insurance claims, typically supported by experience in restoration or related fields. Familiarity with restoration management software, industry certifications like IICRC, and knowledge of cleaning and restoration equipment are commonly required. Strong leadership, organizational, and communication skills help coordinate teams and manage client expectations. These skills ensure efficient project completion, customer satisfaction, and compliance with industry standards in challenging restoration environments.

What are some common challenges a Contents Restoration Manager faces when coordinating with insurance adjusters and clients?

A Contents Restoration Manager often navigates tight timelines and high-stress situations when working with insurance adjusters and clients, especially after disasters like fires or floods. Challenges include managing expectations regarding salvageable items, providing accurate documentation for insurance claims, and ensuring clear communication throughout the restoration process. Building trust, maintaining transparency, and keeping detailed inventories are crucial for overcoming these obstacles and achieving successful outcomes for clients.
What are popular job titles related to Contents Restoration Manager jobs in Indiana? For Contents Restoration Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Contents Restoration Manager jobs in Indiana look for? The top searched job categories for Contents Restoration Manager jobs in Indiana are:
What cities in Indiana are hiring for Contents Restoration Manager jobs? Cities in Indiana with the most Contents Restoration Manager job openings:
Contents Restoration Manager jobs near you
Infographic showing various Contents Restoration Manager job openings in Indiana as of June 2026, with employment types broken down into 2% As Needed, 10% Full Time, and 88% Part Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Contents Project Manager

SERVPRO of South Bend, NE/W. St. Joseph County

Mishawaka, IN

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

SERVPRO of South Bend NE/W. St Joseph/S. Elkhart is hiring a Contents Project Manager!

Lead Our Contents Division to restore customers property to "Like It Never Even Happened!"
When customers experience a loss, their personal belongings often carry the most emotional weight. As our Contents Project Manager, you will lead our Contents Divisionoverseeing pack-outs, inventory, cleaning, storage, and pack-backswhile managing a team, controlling costs, and delivering exceptional customer service.
This role is ideal for a hands-on operational leader who thrives in fast-paced environments, holds teams accountable, and takes pride in running organized, profitable, high-quality contents operations.
Why Join SERVPRO of West St. Joseph County?

- Competitive compensation
- Strong benefits
- Career growth & advancement
- Professional development & certifications
- A stable, growing company with a mission that matters
What Youll Lead & Own (Core Responsibilities)

Contents Operations & Project Management
- Oversee all contents restoration services, including pack-outs, pack-backs, cleaning, storage, and specialty handling
- Ensure accurate contents inventories, photos, documentation, labeling, and chain-of-custody tracking
- Manage project scope and estimates using SERVPRO systems and carrier guidelines
- Coordinate crews, subcontractors, warehouse/storage logistics, and job timelines
- Monitor cycle time, quality standards, and operational efficiency from start to finish
- Ensure high-quality handling of textiles, electronics, artwork, furniture, and sentimental items
Leadership & Team Management

- Lead, coach, and hold accountable Contents Technicians and Crew Chiefs
- Train team members on packing standards, cleaning protocols, inventory accuracy, and documentation
- Conduct quality checks and audit inventory accuracy
- Address performance issues with coaching, feedback, and corrective action
- Participate in recruiting, hiring, onboarding, and development of contents team members
Customer Experience & Communication

- Serve as the primary point of contact for customers regarding contents services
- Set clear expectations and provide professional, proactive, and compassionate communication
- Ensure customers feel confident their belongings are protected, respected, and properly restored
- Manage customer satisfaction and online review performance
Financial & KPI Accountability

- Track contents job profitability
- Monitor pack-out to pack-back cycle time
- Maintain inventory accuracy rate
- Reduce damage/rework incidents
- Control production efficiency and labor cost
- Support customer satisfaction and service quality
Assets, Equipment & Warehouse Oversight

- Manage contents equipment, vehicles, supplies, and warehouse organization
- Ensure proper storage, labeling, and protection of customer property
- Control production expenses and minimize loss or damage risks
- Maintain clean, organized job sites and storage areas
What Were Looking For (Qualifications)

Required
- Valid drivers license
- High school diploma or GED
- 1+ year of leadership experience in restoration, moving, storage, logistics, construction, or related industry
- Ability to lift 50 lbs regularly (100 lbs with assistance)
- Ability to work in physical environments (attics, ladders, tight spaces)
Strongly Preferred

- Experience in contents restoration, moving, warehousing, or inventory management
- Knowledge of pack-outs, contents cleaning, and storage processes
- IICRC Certification (or willingness to obtain)
- Strong organizational skills and high attention to detail
- Confidence leading teams in a fast-moving, deadline-driven environment
The Kind of Leader Who Thrives Here

- Takes ownership and accountability for results
- Holds people to high standards while supporting their growth
- Stays organized under pressure
- Balances operational discipline with empathy for customers
- Cares about quality, speed, profitability, and team morale