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Content Support Engineer Job Jobs (NOW HIRING)

Pride Global

Content Developer I

Austin, TX · On-site

$20 - $24/hr

The Content Developer will create, edit, maintain, and publish internal content used by customer ... Support projects by assessing the impact of business changes on existing procedures and ...

New

Emerson Group

Technical Support Engineer

Austin, TX · On-site

Technical Support Engineers (TSE) partner with engineers and scientists to ensure their success ... Identifies content gaps and provides feedback to the content team. * Partners with R&D to create ...

Emerson

Technical Support Engineer

Austin, TX · On-site

Technical Support Engineers (TSE) partner with engineers and scientists to ensure their success ... Identifies content gaps and provides feedback to the content team. * Partners with R&D to create ...

Northern Base

Linux Support Engineer

Addison, TX · On-site

Hiring Alert | Linux Support Engineer Location: Addison, TX (Onsite) Employment Type: Full-Time ... Content Management | Application Support | Capacity Management | Release Automation | Production ...

Gamma

Technical Support Engineer

San Francisco, CA · On-site

You'll also proactively monitor user-generated content to identify potential abuse or policy ... Technical background through a degree, certification, or hands-on experience in support engineering ...

System One

Content Developer

Birmingham, AL · On-site

$105K - $109K/yr

Content Developer Location: Birmingham, Alabama Type: 6 month Contract Compensation: $25.00 ... Supports the analysis, design, development, implementation, and maintenance of training content for ...

System One

Content Developer

Birmingham, AL · On-site

$105K - $109K/yr

Content Developer Location: Birmingham, Alabama Type: 6 month Contract Compensation: $25.00 ... Supports the analysis, design, development, implementation, and maintenance of training content for ...

3M HEALTHCARE

Product Support Engineer

Schaumburg, IL · On-site

$64K - $84K/yr

Impact In This Role The Product Support Engineer provides technical expertise and supports ... commerce content creation, category management, and promotional initiatives. What You'll Be ...

Samsung Electronics

Product Support Engineer

Plano, TX · On-site

Provide technical repair training and content to training team and support technician/servicer ... Provide engineering support and apply effective root cause analysis and corrective actions for ...

Emerson

Technical Support Engineer

Austin, TX · On-site

... Support Coordinators and Developers. Builds customer & department technical proficiency through ... Identifies content gaps and provides feedback to the content team. * Partners with R&D to create ...

Canon Careers

Technical Support Engineer

Chesapeake, VA · Hybrid

$50K - $87K/yr

In this role, you will: - Maintain the quality and effectiveness in content used in all CRM and ... support, engineering, or troubleshooting experience. - Extensive hands-on experience supporting ...

Emerson Group

Technical Support Engineer

Austin, TX · On-site

... Support Coordinators and Developers. Builds customer & department technical proficiency through ... Identifies content gaps and provides feedback to the content team. * Partners with R&D to create ...

AEG

Support Engineer

WI · On-site

... players, displays, content distribution, and associated networking. • Install, configure ... A VISUA Support Engineer needs to be capable of moving between multiple environments: conducting ...

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Content Support Engineer Job information

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How much do content support engineer job jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for content support engineer job in the United States is $39.87, according to ZipRecruiter salary data. Most workers in this role earn between $29.57 and $46.63 per hour, depending on experience, location, and employer.

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For Content Support Engineer Job jobs, the most frequently searched job titles are:

Web Content Coordinator

Wilmington, NC • On-site

Cape Fear Community College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees
Learn more about Cape Fear Community Collegeexternal

$4.6K/mo

Full-time

Posted 5 days ago

Job description

Salary: $4,614.00 Monthly
Location : Wilmington - Downtown Campus, NC
Job Type: Full Time Staff
Job Number: 26-00100
Division: President's Office
Department: Marketing & Community Relations
Opening Date: 09/10/2026
Closing Date: 9/30/2026 11:59 PM Eastern
Position Description
DEFINITION:
The Web Content Coordinator supports Cape Fear Community College's website and digital communications by creating, updating, organizing, and maintaining accurate, accessible, user-focused web content. The position works closely with the Web Developer and Community Relations team to ensure CFCC.edu provides current, clear, consistent, and easily navigable information for prospective students, current students, employees, and the community. The Web Content Coordinator provides day-to-day web content support while helping advance search engine optimization, accessibility, content quality, and the overall user experience.
SUPERVISION RECEIVED AND EXERCISED:
  • Receives direct supervision from the Web Developer.
  • Exercises no supervision.

Duties & Responsibilities (Essential Functions)
ESSENTIAL AND OTHER IMPORTANT FUNCTIONS STATEMENTS:
Essential and other important responsibilities and duties may include, but are not limited to, the following:
Essential Functions:
  • Works with the Web Developer and Community Relations team to maintain and improve content on CFCC.edu.

  • Completes routine website updates and maintenance requests from College departments while ensuring accuracy, consistency, and adherence to established web and brand standards.

  • Creates and updates web pages for CFCC programs, enrollment initiatives, campaigns, events, institutional priorities, and other College needs.

  • Reviews and edits web content for clarity, accuracy, consistency, readability, and usability.
  • Supports the development and implementation of web content standards, templates, and governance practices.

  • Optimizes web content for search engines and emerging AI-driven search and discovery tools using appropriate content structure, headings, metadata, keywords, frequently asked questions, and other best practices.

  • Uses web analytics and related tools to evaluate page performance, user behavior, search activity, and content effectiveness and recommends improvements based on findings.

  • Monitors the website for broken links, outdated information, content inconsistencies, formatting issues, and other quality concerns.

  • Ensures web content follows applicable ADA and digital accessibility requirements and established College accessibility standards.

  • Reviews pages for accessibility concerns and works with content owners and the Web Developer to address identified issues.

  • Assists College departments in organizing and presenting information in a clear, concise, mobile-friendly, and user-focused manner.

  • Supports content migration, review, cleanup, and quality assurance associated with website redesigns and major web projects.

  • Coordinates with College departments to obtain, verify, update, and archive web content as appropriate.

  • Maintains organized records of web requests, updates, content reviews, and related projects.
  • Works with the Community Relations team to ensure web content supports enrollment, marketing, communications, and institutional goals.

  • Assists with timely web updates during urgent situations, institutional announcements, schedule changes, and other high-priority communications.

  • Appropriately uses AI-powered and emerging technologies to improve content development, editing, search optimization, accessibility, quality assurance, and workflow efficiency while maintaining institutional standards for accuracy and quality.

  • Works within the College's content management system and established web development processes without disrupting technical functionality or site architecture.

  • Collaborates with the Web Developer on technical issues, new functionality, integrations, and other projects requiring development support.

  • Assists College employees who contribute information or content for the website.
  • Stays current on web content, SEO, accessibility, analytics, user experience, content management, and AI-related best practices.

  • Performs other related duties and responsibilities as assigned.

Qualifications
QUALIFICATIONS:
Knowledge of:
  • Strong writing, editing, proofreading, and content organization skills.
  • Experience creating and maintaining content in WordPress or a similar content management system.
  • Knowledge of web content best practices, including readability, information hierarchy, mobile-first

content, and user-centered design.
  • Ability to identify broken links, outdated content, formatting inconsistencies, and other website quality

issues.
  • Working knowledge of HTML and CSS sufficient to troubleshoot and format web content is preferred.
  • Ability to manage multiple projects and requests simultaneously in a fast-paced environment with

changing priorities and deadlines.
  • Strong attention to detail and commitment to accuracy and consistency.
  • Ability to communicate effectively with employees from a variety of departments and translate complex

information into clear, user-friendly web content.
  • Ability to work effectively within established brand, editorial, accessibility, and web standards.
  • Strong interpersonal, organizational, and problem-solving skills.
  • Ability to work collaboratively as part of a creative and communications team.

Ability To:
  • Perform related work as required.
  • Work well both independently and as part of a team with individuals with diverse backgrounds.
  • Communicate clearly and respectfully, both orally and in writing.
  • Establish and maintain cooperative working relationships with those contacted in the course of work
  • Interpret and apply CFCC goals, objectives, policies, procedures, rules, and regulations
  • Maintain effective audio-visual discrimination and perception needed for:
    1. Making observations
    2. Reading and writing
    3. Communicating with others
    4. Operating assigned equipment
    5. Handling varied tasks simultaneously
  • Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following:
    1. Standing, walking, or sitting for extended periods of time
    2. Operating assigned equipment
    3. Handling varied tasks simultaneously
    4. Bending, stooping, climbing, or lifting up to 50 pounds
  • Maintain mental capacity, which allow the capability of:
    1. Making sound decisions
    2. Responding to questions
    3. Demonstrating intellectual capabilities

EXPERIENCE AND TRAINING GUIDELINES:
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Minimum Education/Training:
Bachelor's degree in Communications, Digital Media, Web Design, Information Technology, or a related field.
Minimum Experience:
  • At least two years of experience managing, creating, editing, or maintaining website content.
  • Experience working with a content management system such as WordPress.

Preferred Education/Training, Experience, Skills:
  • Knowledge of search engine optimization principles and practices.
  • Knowledge of digital accessibility and ADA requirements as they relate to web content.
  • Ability to interpret web analytics and use data to identify content and user-experience improvements.
  • Familiarity with appropriate applications of artificial intelligence and emerging technologies for content

development, SEO, accessibility, and workflow efficiency.
  • Experience managing web content in higher education, government, a nonprofit organization, or

another complex organization with multiple content owners.
  • Experience with WordPress or a similar enterprise content management system.
  • Experience with search engine optimization and web analytics tools.
  • Experience with digital accessibility testing and remediation.
  • Knowledge of WCAG standards and accessible web content practices.
  • Working knowledge of HTML and CSS.
  • Experience conducting website quality assurance, broken-link monitoring, and content audits.
  • Experience supporting website redesigns, content migrations, or large-scale content cleanup projects.
  • Experience using AI-assisted tools for content development, SEO, accessibility, quality assurance, or

workflow improvement.
Supplemental Information
Special Instructions to Applicants:
  • This position requires regular activity across CFCC campuses and at College events to capture social media content. Some evening or occasional weekend work may be required to support events and other College activities.

  • This position REQUIRES UNOFFICIAL TRANSCRIPTS AND/OR TRAINING CERTIFICATIONS be submitted in addition to the application. Please have these documents ready to upload when applying.

  • Candidates are required to submit OFFICIAL TRANSCRIPTS for all degrees obtained prior to their first day of work or hire date. If highest level of education is High School diploma or equivalent, proof of completion is required.

  • Candidates who have obtained their education outside of the US and its territories must have their academic degree(s) validated, at their own expense, by an outside credential evaluation service as equivalent to the Baccalaureate or Master's degree conferred by a regionally accredited college or university in the United States.

  • To claim veterans' preference, all eligible persons shall submit a DD Form 214, Certificate of Release or Discharge from Active Duty, to Human Resources during the application process. Human Resources will verify eligibility.

STATEMENT OF NON-DISCRIMINATION
Cape Fear Community College, its faculty and staff, and the Board of Trustees are fully committed to the principles and practice of equal employment and educational opportunities. The College does not discriminate against applicants, students, or employees in any programs and activities provided on the basis of race, color, national origin, sex (including pregnancy and sexual orientation), gender (including gender identity and status as a transgender or transsexual individual), disability, religion, age, genetic information, veteran status or any other protected status as required by Title IX of the Educational Amendments of 1972, Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964 and any other applicable statutes and CFCC policies.
State of NC benefits
https://cfcc.edu/human-resources/current-employees/benefits/state-health-plan/

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