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Content Operations Jobs in Illinois (NOW HIRING)

CMS Content Operations * Execute content publishing, updates, and configuration changes across multiple brand websites using enterprise CMS platforms (AEM, Optimizely, or equivalent). * Build and ...

CMS Content Operations * Execute content publishing, updates, and configuration changes across multiple brand websites using enterprise CMS platforms (AEM, Optimizely, or equivalent). * Build and ...

Liaising with content operations team and continuously driving content operations improvements, coordinating with digital channels, data and analytics and data integration teams * Identifying current ...

Liaising with content operations team and continuously driving content operations improvements, coordinating with digital channels, data and analytics and data integration teams * Identifying current ...

Content Operations Program Consultant The Content Operations Program Consultant serves as the operational lead for Content Operations, supporting the Web, ISA, Banner, App, and DAM teams through ...

... and operational frameworks - Work closely with the Director of Content on tactical oversight and strategic initiatives You Have: - 7+ years in content management strategy, content operations ...

... and operational frameworks - Work closely with the Director of Content on tactical oversight and strategic initiatives You Have: - 7+ years in content management strategy, content operations ...

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Showing results 1-20

Content Operations information

See Illinois salary details

$28.6K

$113K

$125K

How much do content operations jobs pay per year?

As of Aug 24, 2026, the average yearly pay for content operations in Illinois is $113,003.00, according to ZipRecruiter salary data. Most workers in this role earn between $119,200.00 and $124,000.00 per year, depending on experience, location, and employer.

What is a content operations job?

A Content Operations job focuses on managing the processes, tools, and workflows that enable efficient content creation, distribution, and optimization. It involves coordinating teams, maintaining content governance, streamlining workflows, and ensuring content meets quality and brand standards. This role typically works closely with content creators, marketers, and technology teams to improve efficiency and scalability. Strong organizational, analytical, and communication skills are essential for success in this position.

What does a typical day look like for someone working in content operations?

A typical day in Content Operations often involves coordinating content calendars, tracking the progress of multiple projects, and ensuring that assets move smoothly through review and publication workflows. You’ll work closely with writers, editors, designers, and marketing teams to address bottlenecks and maintain consistent quality and timelines. Monitoring analytics, updating documentation, and troubleshooting any content management system issues are also common tasks. Collaboration and proactive communication are key, as you'll be the bridge between creative and technical teams, helping to keep all content initiatives aligned and on schedule.

What are the key skills and qualifications needed to thrive in content operations, and why are they important?

To thrive in a Content Operations role, you need a solid understanding of content management systems (CMS), workflow optimization, and editorial processes, often paired with a degree in communications, marketing, or a similar field. Familiarity with tools such as WordPress, Asana, Jira, and analytics platforms like Google Analytics is common, and Agile methodology certifications can be beneficial. Strong organizational skills, attention to detail, and effective collaboration and communication are essential soft skills for streamlining content production. These competencies ensure content is produced efficiently, aligns with strategic goals, and maintains high quality across multiple channels.

What are the most commonly searched types of Content Operations jobs in Illinois?

The most popular types of Content Operations jobs in Illinois are:

Infographic showing various Content Operations job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $113,003 per year, or $54.3 per hour.

Content Operations Program Consultant

Kelly Services

Lake Forest, IL • Hybrid

$82/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 2 days ago

New


Job description

Finding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking a Content Operations Program Consultant to work at a premier client in Mettawa IL 60045
.
Job Title: Content Operations Program Consultant
Duration: 12+ Months (Possible extension)
Pay Rate: $82/hr.
Shift: 1st
schedule: HYBRID (3 days onsite 2 days remote)
Job Description
The Content Operations Program Consultant serves as the operational lead for Content Operations, supporting the Web, ISA, Banner, App, and DAM teams through governance, process optimization, cross-functional coordination, and operational reporting. The role establishes the frameworks, operating rhythms, and standards that enable efficient execution, organizational alignment, and continuous improvement across the content ecosystem. The Program Consultant partners closely with leadership and enterprise stakeholders to improve visibility, drive accountability, support AI adoption, and translate operational insights into actionable business decisions.
Responsibilities Include:
 
  • Establish and maintain governance processes, operating standards, intake practices, and execution frameworks across Content Operations.
  • Develop playbooks, templates, SOPs, and quality standards that promote consistency and operational excellence.
  • Lead recurring operational cadences, including planning sessions, leadership reviews, and cross-functional meetings.
  • Drive process improvement initiatives that reduce inefficiencies, rework, and operational complexity.
  • Partner with internal teams and stakeholders to align priorities, manage dependencies, and support integrated planning.
  • Manage risks, issues, dependencies, and backlogs while facilitating timely decision-making and issue resolution.
  • Create dashboards, reports, and leadership communications that enhance visibility into priorities, capacity, progress, and outcomes.
  • Support AI governance and adoption efforts through best practices, training, and operational oversight.
  • Leverage Smartsheet, Workfront, and reporting tools to improve transparency, efficiency, and operational performance.
  • Promote a culture of collaboration, accountability, and continuous improvement across Content Operations.

Key AbbVie Leadership Competencies:
 
  • Positive "All for One" approach to team priorities and business outcomes.
  • Builds strong relationships that enable collaboration and execution.
  • Learn quickly, adapts to change, and embraces new ways of working.
  • Demonstrates accountability, ownership, and a results-oriented mindset.
  • Identify opportunities to simplify processes and improve performance.
  • Encourages innovation and supports continuous improvement.
  • Influences effectively across teams and stakeholder groups.
  • Uses data and sound judgment to support decision-making.

Qualifications:
 
  • Bachelor's degree in Business, Operations, Communications, Project Management, Marketing, or a related field.
  • 5+ years of experience in content operations, PMO, project/program management, business operations, or a related environment.
  • Experience developing governance frameworks, operational processes, and standardized ways of working.
  • Strong process improvement, stakeholder management, and problem-solving skills.
  • Experience creating dashboards, operational reporting, and executive-ready communications.
  • Proficiency with Smartsheet, Workfront, Microsoft 365, and related business tools.
  • Excellent communication, facilitation, and organizational skills.
  • Ability to work independently and manage multiple initiatives in a fast-paced environment.
  • Familiarity with AI governance, emerging technologies, or enterprise technology adoption is preferred.
  • PMP, Lean Six Sigma, Agile, Scrum, or related certifications are a plus.

What are the top 3-5 skills, experience or education required for this position:
 
  • Program Mgmt
  • Operations mgmt.
  • Process mgmt.
  • Content operation

What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work
out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work.
Apply to be a Content Operations Program Consultant today!
#P3
#CB
 
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
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