Content Moderation Associate Jobs in Silver Spring, MD

The Associate Youth Safety Analyst plays a crucial role in safeguarding vulnerable users by meticulously reviewing and processing reports related to safety and abusive incidents that may pose a risk to minors. This position involves conducting thorough open-source and in-platform investigations to pinpoint harmful behaviors, identify threat actors, and assess potential risks. The analyst manages high-volume analytical workflows, ensuring that all findings are documented with precision while adhering to strict deadlines. They create clear and concise written summaries and investigative reports for both internal teams and client stakeholders. In addition, analysts work collaboratively with cross-functional teams to ensure safety requests are handled efficiently and according to established protocols.

This role will cover Tuesday-Saturday 9:00 am-5:00 pm local time.

• Help review and process abuse and safety incident reports, particularly those involving potential harm to minors, while following established operational procedures.
• Conduct open-source and in-platform investigations into behavioral abuse and threat actors to identify techniques, context, and impact.
• Support analytic workflows by documenting findings clearly, meeting deadlines, and maintaining a high standard of accuracy and consistency.
• Produce concise written summaries, briefings, and investigative reports for internal and client stakeholders.
• Collaborate with team members, cross-functional partners, and vendor teams to ensure requests are processed efficiently and accurately.
• Contribute to continuous improvement of investigative workflows and knowledge resources.
• Participate in team training sessions, shadowing, and peer review to build professional expertise and investigative capability.

Requirements

• 0-2 years of experience in trust & safety, behavioral abuse investigations, or related intelligence/research work.

• Familiarity with open-source research (OSINT), social media investigations, or online risk analysis.
• Strong written and verbal communication skills with the ability to present findings clearly and objectively.
• Understanding of online behavioural threats, influence operations, or content-moderation principles preferred.
• Demonstrated ability to manage multiple cases under tight timelines and maintain attention to detail.
• Working knowledge of the intelligence or investigative lifecycle, including data validation and source evaluation.
• Bachelor's degree in a related field (e.g., International Relations, Criminology, Cybersecurity, or Communications) or equivalent practical experience.

Benefits

• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• We operate a discretionary bonus scheme that incentivizes, and rewards individuals based on company and individual performance.
• Control Risks supports hybrid working arrangements, wherever possible, that emphasize the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
• Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarized in the full job offer.
• Medical Benefits, Prescription Benefits, FSA, Dental Benefits, Vision Benefits, Life and AD&D, Voluntary Life and AD&D, Disability Benefits, Voluntary Benefits, 401 (K) Retirement, Nationwide Pet Insurance, Employee Assistance Program.
• As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.

The base salary range for this position is $65000-$68000 per year. Exact compensation offered may vary depending on job-related knowledge, skills, and experience.

Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. If you require any reasonable adjustments to be made in order to participate fully in the interview process, please let us know and we will be happy to accommodate your needs.

Control Risksparticipatesin the E-Verify program to confirm employment authorization of all newly hired employees. The E-Verify process is completed during new hire onboarding and completion of the Form I-9, Employment Eligibility Verification, at the start of employment. E-Verify is not used as a tool to pre-screen candidates.For more information on E-Verify, please visit www.uscis.gov.