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Content Associate Jobs in Rochester, MI (NOW HIRING)

Xerox

Software Technical Support Associate

Novi, MI · Hybrid

... data/content/repository management, etc. ) * Excel in the following software applications (at ... Training techniques and assessment of on-site Associate learning * Post-Install and CSMS survey ...

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How much do content associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for content associate in Rochester, MI is $25.26, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $31.63 per hour, depending on experience, location, and employer.

What does a content associate do?

A Content Associate is responsible for creating, editing, and managing written, visual, or multimedia content for an organization. They often collaborate with writers, editors, designers, and marketing teams to ensure content aligns with brand guidelines and business goals. Content Associates may also conduct research, optimize content for SEO, and help maintain content calendars. Their work is essential in engaging audiences and supporting digital marketing strategies.

What are the key skills and qualifications needed to thrive as a content associate, and why are they important?

To thrive as a Content Associate, you need strong writing, editing, and research skills, often supported by a degree in communications, journalism, or a related field. Familiarity with content management systems (CMS), SEO tools, and basic graphic design platforms is typically required. Attention to detail, creativity, and the ability to collaborate effectively help individuals excel in this role. These skills ensure the production of high-quality, engaging content that aligns with organizational goals and reaches target audiences effectively.

How does a content associate typically collaborate with other departments within an organization?

Content Associates often work closely with marketing, design, and product teams to ensure that all published material aligns with brand guidelines and campaign objectives. They may attend regular cross-functional meetings to coordinate content calendars, discuss project timelines, and integrate feedback from various stakeholders. This collaboration helps maintain consistency across platforms and ensures that content supports broader business goals. Building strong communication skills is essential for success in this role, as it often requires balancing multiple priorities and adapting to feedback from different teams.
What are the most commonly searched types of Content jobs in Rochester, MI? The most popular types of Content jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Content Associate jobs? Cities near Rochester, MI with the most Content Associate job openings:
Content Associate jobs near you
Infographic showing various Content Associate job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $52,548 per year, or $25.3 per hour.

Software Technical Support Associate

Xerox

Novi, MI • Hybrid

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Xerox rating

7.3

Company rating: 7.3 out of 10

Based on 129 frontline employees who took The Breakroom Quiz

102nd of 157 rated electronics manufacturers

Job description

Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today's global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.


Purpose of Position: 

  • This is an intermediate (specialist) level technical position, contributing directly to achievement of revenue growth and customer satisfaction, providing technical support to the client and Managed Services personnel, and augmenting TS (CSE) support.
  • Possess working technical knowledge of Office and/or Production products/systems (including Xerox and Third Party offerings installed at client sites)
  • Actively assist Account Managers to resolve day-to-day technical issues and implement corrective actions
  • Establish working relationships with Xerox groups (e.g. Solutions Managers/Consultants, Xerox Connect, Marketing Partners Group, OSG and PSG developers) and external customer's departments (e.g. IT department) to provide 100% customer satisfaction
  • Work closely with the TISM, Account Mgr, and Account Associates to consult, design, implement, and support hardware/software solutions required by Client Operations' contracts
  • As a shared resource to the Operations, the DT will deploy Document Technology and Infrastructure programs:
  • -Integration of tools and processes (at client sites) to support Managed Services initiatives
  • - Managed Services site architecture and infrastructure programs
  • Mentor on-site technical account associates and transfers skills that will enable the AA to perform standard, frequently occurring tasks related to product function, connectivity, and software.
  • Manage the technical implementation and integration of low to mid-level complexity projects, or works on complex projects under the guidance of a TISM, Account Manager or other subject matter expert

Essential Job Functions:

  • Possess broad technical knowledge: production and office solutions, networking in both the centralized as well as distributed enterprise production environments, client applications, emerging technologies, etc.
  • Design, consult, implement, and/or manage client-related hardware/software solutions (e.g. graphics design/pre-press services, third party or unique software configurations, e-business systems administration, data/content/repository management, etc. )
  • Excel in the following software applications (at minimum): MS Office Suite, MS Project, page layout/design, web browser, anti-virus
  • Detailed understanding of workflow products, ability to create specific client workflows, integration of workflow engines with Xerox products/systems to provide automated services
  • Articulate and deliver technology and workflow training in a non-threatening, comfortable, and inviting manner
  • Demonstrate a strong initiative to work successfully with different organizations within Xerox and the various Third Party partners

Education / Experience Required:

  • Bachelors Degree, or equivalent work experience, in technical field (computer related studies, systems engineering desirable)
  • Software/Hardware/Networking Certifications
  • Minimum Microsoft Certified Professional, MCP+Internet desirable
  • Electronic Document and Printing Professional Certification (EDPP) desirable
  • 3+ years computer systems/applications and project coordination experience
  • Broad systems knowledge; including operating systems, networks, software applications, and hardware connectivity
  • For internal candidates, working knowledge of Xerox and standard third-party offerings in at least three product families
  • Cross-functional team participation and leadership

Measures of Accountability:

  • Installs, cancels, and renewals
  • Increasing revenue by providing additional managed services.
  • Employee Satisfaction and peer recognition
  • Training techniques and assessment of on-site Associate learning
  • Post-Install and CSMS survey results

Additional Qualifications:

  • Maintain the utmost flexibility within job scope.
  • Ability to interface and communicate effectively with internal and external contacts (Production, Information Systems, Administrative and Managerial)
  • Project management experience helpful
  • Ability to manage many details and projects with minimal guidance (trustworthy, self-starter, etc.)
  • Develop the skills required by new technologies (Xerox and Third Party) introduced to the client's site. Through coaching and self-initiated training, develop the capacity to progress to the (expert) level of Document Services Specialist.
Benefits We Offer:
  • Competitive compensation (base salary and uncapped commissions)  
  • Significant financial rewards for overachievement  
  • Comprehensive benefits offerings (including medical, dental, vision, life insurance) 
  • Retirement Plan - 401k
  • Paid holidays, personal choice days, and paid time off 
  • A culture that offers flexibility and a healthy work life balance


With Our Technology, Build Your Future at Xerox. Apply Now!


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About Xerox

Sourced by ZipRecruiter

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients -- no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Norwalk, CT, US

Year founded

1906

Social media

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