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Content Assistant Jobs in Tennessee (NOW HIRING)

8th & Demonbreun

Bourbon Steak- Sous Chef

Nashville, TN · On-site

$48K - $65K/yr

Be responsible for the timely updating of the RecipeXchange website and all of its content * Assist the Chef de Cuisine with the planning, organizing, training and leadership necessary to achieve ...

Matthews

Recruiting Partner (TN)

Nashville, TN · On-site

Partner with Marketing on regional brand visibility, including university graphics, career fair materials, job board postings, and sponsored content. * Assist with planning and execution of social ...

USA Hometown Experts

Marketing Assistant

Chattanooga, TN · On-site

$36K - $46K/yr

We are looking for a creative, organized, and people-focused Marketing Assistant to help support ... This is a great opportunity for someone who enjoys social media, communication, content creation ...

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See Tennessee salary details

$8

$15

$24

How much do content assistant jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for content assistant in Tennessee is $15.77, according to ZipRecruiter salary data. Most workers in this role earn between $13.10 and $17.23 per hour, depending on experience, location, and employer.

What are the responsibilities of a content assistant?

A content assistant supports content creation and management by editing, proofreading, and organizing digital or print materials. They often assist with research, data entry, and using content management systems, ensuring content aligns with brand standards and deadlines.

How does a content assistant typically collaborate with writers, editors, and other team members on content projects?

Content Assistants often serve as valuable coordinators within content teams, working closely with writers, editors, and sometimes designers to ensure projects move smoothly from ideation to publication. They may help manage editorial calendars, gather and organize research, proofread drafts, and track project deadlines. Regular communication—through meetings, emails, or project management tools—is key, as Content Assistants frequently relay updates, clarify requirements, and assist in resolving any workflow bottlenecks. This collaborative environment helps Content Assistants develop a well-rounded understanding of the content creation process and can lead to opportunities for advancement within the team.

What does a content assistant do?

A Content Assistant supports the creation, editing, and management of digital content for websites, social media, blogs, or other platforms. Their responsibilities often include proofreading articles, uploading content to content management systems, conducting research, and ensuring that published materials follow brand guidelines. Content Assistants work closely with writers, editors, and marketing teams to maintain a consistent voice and schedule. This role is ideal for those interested in digital marketing, writing, or communications.

What are the key skills and qualifications needed to thrive as a content assistant, and why are they important?

To thrive as a Content Assistant, you need strong writing, editing, and organizational skills, often supported by a degree in communications, English, or a related field. Familiarity with content management systems (CMS) like WordPress, basic SEO principles, and tools such as Google Analytics or Canva is typically expected. Attention to detail, adaptability, and effective communication help you manage multiple projects and collaborate efficiently with team members. These skills are crucial for producing accurate, engaging content and ensuring smooth workflow within fast-paced editorial environments.
What are the most commonly searched types of Content jobs in Tennessee? The most popular types of Content jobs in Tennessee are:
What cities in Tennessee are hiring for Content Assistant jobs? Cities in Tennessee with the most Content Assistant job openings:
Content Assistant jobs near you
Infographic showing various Content Assistant job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,798 per year, or $15.8 per hour.

Technical Support Specialist

Ingram Content Group

La Vergne, TN • On-site

$24.87 - $30.91/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

Ingram Content Group rating

7.6

Company rating: 7.6 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

122nd of 359 rated logistics

Job description

Company Description
Job Description
Ingram Content Group (ICG) is hiring for a Technical Support Specialist to contribute to our Content Operationsteam in LaVergne, TN, just outside the Nashville area. This individual provides technical support for various Ingram Content applications, including electronic ordering, and iPage/CoreSource related applications for open systems, data fulfillment and digital products. The Technical Support Specialist communicates with customers regarding problem determination and resolution for these products; uses the incident tracking system to provide detailed descriptions of customer issues with clear and easy to reproduce steps; determines the severity of problems and when to escalate higher priority issues to 3rd level support and upper-level management. In this role, you are expected to continually improve the quality of support through product research and documentation and are also responsible for maintaining and improving service levels.
Want to help explore and build new ways to deliver content to the world?
At Ingram, our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence, machine learning, continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms, metadata, cloud, and containerization. Our teams are agile, and emphasize authenticity, creativity, and transparency upon a fact-based foundation.
The world is reading, and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships, understanding what drives business, and enjoys working in a connected culture, we can't wait to meet you!
Required Qualifications:
  • High School diploma or GED
  • 1 year of experience in Call Center or related Customer Service role
  • 1+ years of experience supporting software and/or hardware/network
  • 1 year of experience supporting a variety of Operating Systems and web browser versions

Preferred Qualifications:
  • Experience supporting technical services
  • Publishing or book industry experience
  • Intermediate MS Excel experience, including data manipulation
  • Experience with Zendesk or other call tracking or ticketing system

Key Responsibilities:
  • Provides technical support for iPage/CoreSource and various Ingram ordering applications, open systems and data fulfillment products, as well as the processing of digital files into ICG platforms.
  • Provides technical support for publishers, bookstores, and retail website partners linked to iPage/CoreSource.
  • Agents respond to questions from various Ingram distribution points, including Lightning Source and VitalSource or other 3rd party clients or customers.
  • First point of contact to field inquiries from bookstores, libraries, publishers and internal users regarding ordering issues in iPage. Inquiries are received via phone, email and ticketing systems as Zendesk.
  • Assists iPage and CoreSource users with password resets, administration basics, searching and troubleshooting.
  • Integrates and supports customers with complex EDI specifications and use cases as required; tracks and communicates changes related to that specific issue; tests changes to ensure compliance with requests.
  • Utilizes Excel and FTP/Webservice applications to assist with setup and multiple phases of testing to determine move to production for Integrate customers.
  • Responds to calls/emails from external and internal customers about technical issues with software and internet products and services.
  • Communicates the resolution to the customer and properly documents for escalation as needed.
  • Ensures customer issues are addressed quickly upon receipt, adhering to our 24-48hr SLA.
  • This list is not exhaustive

Hiring Salary Range: $24.87/hour - $30.91/hour. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to: the applicant's education, experience, knowledge, skills, and abilities, geographic location, as well as internal equity and alignment with market data.
Qualifications
Additional Information
Perks/Benefits:
  • A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans, HSA, Vision, Dental and Health Care FSA.
    • 10 vacation days & 10 sick days accrued annually and 3 personal days
    • 401K match, Life and AD&D, Employee Assistance programs, Group Legal, & more
    • Wellness program with access to a gym for associates
  • Encouraged continued education with our tuition reimbursement program
  • Financial and in-kind opportunities to engage with non-profits in your community
    • Company match program for United Way donations
    • Volunteer opportunities and in-kind drives for non-profits throughout the year
  • Casual Dress Code

The world is reading, and Ingram Content Group ("Ingram") connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram's services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.
  • EOE-Race/Gender/Veterans/Disabled
  • We participate in EVerify.
  • EEO Poster in English
  • EEO Poster in Spanish

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