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Container Terminal Manager Jobs in Colorado (NOW HIRING)

Scotch

Technical Support - Tier 2

Denver, CO · On-site

$70K/yr

... terminals, receipt printers, barcode scanners, payment devices, and cash drawers ... Troubleshoot software issues across payments, inventory management, reporting, and other core ...

Worldwide Flight Services

$14 - $17.25/hr

... between terminals and aircraft; the ramp transfers of cargo where required; the receiving ... managers or via the WFS whistleblower program. Responsibilities * Must be able to perform the ...

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Container Terminal Manager information

What are some common challenges a Container Terminal Manager faces, and how can they be addressed effectively?

Container Terminal Managers often encounter challenges such as coordinating large teams, optimizing cargo flow, and ensuring compliance with safety and environmental regulations. Managing unexpected disruptions—like equipment breakdowns or adverse weather—requires strong problem-solving skills and the ability to make quick, informed decisions. Successful managers foster clear communication between operational staff, shipping lines, and port authorities, and often leverage technology to streamline terminal operations. Addressing these challenges involves proactive planning, ongoing staff training, and staying updated on industry best practices.

What is the difference between Container Terminal Manager vs Port Operations Supervisor?

AspectContainer Terminal ManagerPort Operations Supervisor
ResponsibilitiesOversees terminal operations, manages staff, coordinates logistics, ensures safety and efficiencySupervises daily port activities, manages staff, monitors cargo handling, enforces safety protocols
Required CredentialsRelevant certifications, logistics or maritime experience, leadership skillsPort-specific certifications, operational experience, safety training
Work EnvironmentContainer terminals, logistics hubs, port facilitiesPort terminals, cargo handling areas, operational offices
Industry UsageCommonly used in large shipping ports and terminal operationsUsed across various port operations, including cargo and vessel management

The Container Terminal Manager focuses on overall terminal operations, logistics, and strategic management, while the Port Operations Supervisor handles daily port activities and cargo handling. Both roles require relevant certifications and experience in port environments, but the manager has broader responsibilities overseeing the entire terminal.

What are the key skills and qualifications needed to thrive as a Container Terminal Manager, and why are they important?

To thrive as a Container Terminal Manager, you need expertise in logistics operations, supply chain management, and a relevant degree or equivalent experience in maritime or transportation fields. Familiarity with terminal operating systems (TOS), cargo handling equipment, and certifications like OSHA safety training are typically required. Strong leadership, problem-solving abilities, and effective communication skills help manage teams and coordinate with various stakeholders. These competencies ensure efficient terminal operations, compliance with safety standards, and smooth cargo movement in a dynamic port environment.

What does a Container Terminal Manager do?

A Container Terminal Manager oversees the operations of a shipping container terminal, ensuring the efficient movement, storage, and handling of containerized cargo. They are responsible for managing staff, coordinating logistics, maintaining safety standards, and optimizing terminal productivity. This role involves liaising with shipping companies, port authorities, and logistics providers to ensure smooth cargo flow and compliance with regulations.
What are popular job titles related to Container Terminal Manager jobs in Colorado? For Container Terminal Manager jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Container Terminal Manager jobs in Colorado look for? The top searched job categories for Container Terminal Manager jobs in Colorado are:
Container Terminal Manager jobs near you

Technical Support - Tier 2

Scotch

Denver, CO • On-site

$70K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 28 days ago

Job description

Technical Support Specialist - Tier 2
About Us
Scotch is building the next-generation operating system for beverage alcohol retailers - combining POS, payments, back office, and e-commerce into a platform purpose-built for liquor stores.
We're modernizing one of the oldest industries in the world: the $1.6T beverage alcohol market. Our platform helps retailers run more efficiently through streamlined payments, inventory management, reporting, and day-to-day operations.
Our founding team includes leaders from Skupos (acquired in 2023), Drizly (acquired by Uber), and engineering leaders from top technology companies. We've raised $28M from VMG, First Round, Lerer Hippeau, Watchfire, and Toba Capital, alongside angels including the founder of Drizly and early executives from Toast. Forbes has recognized Scotch as a leader in the liquor retail technology space.
Position Overview
As a Tier 2 Technical Support Specialist, you'll serve as a senior escalation point for complex technical issues related to Scotch's Android-based POS platform and hardware ecosystem. You'll work directly with customers, internal support teams, and Engineering to diagnose issues, troubleshoot root causes, and drive resolutions quickly and effectively.
This role is ideal for someone who enjoys technical problem solving, thrives in fast-paced environments, and takes pride in delivering a high-quality customer experience during critical support moments.
This position is based in our Denver office.
Key Responsibilities
  • Provide advanced technical support for Android-based POS systems and related hardware, including touch terminals, receipt printers, barcode scanners, payment devices, and cash drawers
  • Troubleshoot software issues across payments, inventory management, reporting, and other core platform functionality
  • Analyze logs, network configurations, and system behavior to identify root causes and resolve complex technical issues
  • Work directly with customers to resolve escalated support cases in a professional, timely, and customer-focused manner
  • Collaborate closely with Engineering and Product teams to document bugs, reproduce issues, and prioritize fixes
  • Assist customers with remote troubleshooting tools and workflows, including remote desktop setup and device configuration
  • Create and maintain internal troubleshooting documentation, knowledge base content, and support guides
  • Support software releases, hardware compatibility testing, and operational readiness efforts
  • Participate in on-call rotations for critical outages and high-priority incidents

Qualifications & Skills
  • 1-5 years of experience in technical support, implementation, IT support, or a similar technical customer-facing role
  • Strong technical troubleshooting skills with the ability to diagnose both software and hardware-related issues
  • Experience working with POS systems, Android devices, payment systems, or similar technical environments preferred
  • Comfortable troubleshooting networking basics such as WiFi connectivity, routers, IP configuration, and remote access tools
  • Strong organizational skills and attention to detail when managing multiple issues simultaneously
  • Ability to work independently, prioritize effectively, and communicate clearly under pressure
  • Customer-focused mindset with strong written and verbal communication skills
  • Curious, hands-on, and motivated to continuously learn and improve technical expertise

Compensation
  • $70,000 per year depending on experience
  • Competitive equity package
  • Comprehensive medical, dental, and vision coverage
  • Unlimited flexible PTO

Why Scotch?
  • Solve meaningful technical problems: Work directly on issues that impact real-world business operations
  • Collaborate closely with Engineering: Help influence product quality and operational improvements
  • Grow your technical expertise: Gain hands-on experience across software, hardware, networking, and payments systems
  • Join a fast-growing company: Be part of a team building modern infrastructure for a massive industry

How to Apply
Email brett.medina@scotchpos.comwith subject line "Technical Support Specialist - Tier 2".
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In your email, please include:
  • A brief overview of your technical support or troubleshooting experience
  • Any experience working with POS systems, Android devices, hardware support, or networking
  • An example of a complex technical issue you diagnosed or resolved
  • Why you're interested in Scotch and this role specifically

Scotch is an equal opportunity employer. We value diverse perspectives and are committed to creating an inclusive environment for all employees.

Apply