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Contact Manager Jobs in Riverside, CA (NOW HIRING)

Ascend Partner Firms

Audit Manager

Irvine, CA · On-site

$111K - $146K/yr

The Audit Manager serves as a primary client contact, manages engagement economics, researches complex audit and accounting issues, and ensures that all work is completed accurately and in accordance ...

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Contact Manager information

See Riverside, CA salary details

$24K

$64K

$106.9K

How much do contact manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for contact manager in Riverside, CA is $64,005.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,900.00 and $72,000.00 per year, depending on experience, location, and employer.

What does a contact manager do?

A Contact Manager is responsible for maintaining and organizing a company's contact database, which includes clients, leads, vendors, and other business relationships. They ensure that contact information is up-to-date, manage communication records, and often assist in segmenting contacts for marketing or sales campaigns. Additionally, Contact Managers may be involved in using specialized software to streamline communications and improve relationship management. Their work helps organizations maintain strong connections and efficient outreach efforts.

What are the key skills and qualifications needed to thrive as a contact manager?

To thrive as a Contact Manager, you need strong organizational skills, experience in customer relationship management, and typically a background in business or communications. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data management tools, is essential. Excellent interpersonal skills, problem-solving abilities, and attention to detail help you build and maintain strong client relationships. These skills ensure efficient management of client data, support customer satisfaction, and drive business growth.

What are some common challenges faced by contact managers, and how can they be addressed?

Contact Managers often face the challenge of maintaining up-to-date and accurate contact databases, especially when dealing with large volumes of client or customer information. Another common issue is ensuring effective communication between departments and stakeholders to prevent duplicated efforts or missed opportunities. These challenges can be addressed by implementing standardized data entry protocols, regularly auditing the database for accuracy, and leveraging CRM tools that facilitate real-time updates and team collaboration. Continuous training and clear communication channels within the team also play a vital role in overcoming these obstacles.

What is the difference between Contact Manager vs Customer Service Representative?

AspectContact ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in customer relationsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOffice settings, call centers, or client-facing rolesCall centers, retail, or office environments
Industry UsageUsed across various industries to manage client contacts and relationshipsPrimarily in retail, telecom, and service industries to assist customers

While both roles involve interacting with clients, a Contact Manager focuses on maintaining and managing client relationships and contact data, often overseeing communication strategies. A Customer Service Representative primarily handles direct customer inquiries, complaints, and support. Both roles require strong communication skills but differ in scope and responsibilities.

How much do contact managers make in the US?

Contact managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and specific responsibilities, with some earning over $80,000 with advanced skills or certifications.

What cities near Riverside, CA are hiring for Contact Manager jobs?

Cities near Riverside, CA with the most Contact Manager job openings:

Contact Manager jobs near you
Infographic showing various Contact Manager job openings in Riverside, CA as of June 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $64,005 per year, or $30.8 per hour.

Architectural Project Manager - Commercial & Retail with Revit

PM DESIGN INC

Irvine, CA • On-site

$90K - $120K/yr

Full-time

PTO

Posted 10 days ago

Job description

About Company:

PM Design - Who we are....

For 17 years, PM Design has provided total Architectural and Engineering solutions to an enviable list of top national retail commercial clients.

We have established 15 offices throughout the United States with over 150 talented team members. We continue our growth and are looking for candidates with an entrepreneurial spirit seeking career advancement. Our work culture is relaxed and casual, our environment is diverse. We focus on staff development and engagement. A stable and successful firm driven by talented and passionate professionals; led by strong and sound leadership. We take pride in how we work together.... come join us and be a part of our incredible story.

Compensation package is competitive, benefits and paid time off program are robust.

Minorities/Women/Veterans/Disabled are encouraged to apply.

About the Role:

The Project Manager for Architecture and Engineering Commercial & Retail is responsible for overseeing the successful planning, execution, and delivery of complex commercial and retail construction projects across the United States. This role requires coordinating multidisciplinary teams including architects, engineers, contractors, and clients to ensure projects meet scope, budget, and timeline requirements. The Project Manager will serve as the primary point of contact, managing stakeholder expectations and facilitating communication among all parties involved. They will also be responsible for risk management, quality assurance, and compliance with industry standards and regulations. Ultimately, this position ensures that architectural and engineering projects are completed efficiently while achieving high standards of design and functionality.

Key Responsibilities:

  • Manage multiple projects at various stages, establishing priorities and ensuring compliance with design standards and building regulations.
  • Oversee contract documents, including drawings and specifications.
  • Administer contracts, negotiate fees, monitor budgets and billings, and prepare change orders and additional service requests.
  • Conduct quality assurance reviews of technical documents throughout project phases.
  • Resolve complex technical and design issues, providing guidance and training to team members.
  • Supervise and mentor staff.

Qualifications:

  • Bachelor’s degree in architecture from an accredited program.
  • Minimum 10 years’ experience as an architect; 15 years preferred.
  • Strong organizational and time management skills.
  • Proven ability to build and maintain professional relationships.
  • Demonstrated leadership and client interaction experience.
  • Proficiency in Revit, Microsoft Word, and Excel.
  • Thorough knowledge of architectural principles and practices.
  • Commitment to quality across all phases of project development.
  • Experience with retail and commercial architectural projects - grocery stores, QSR, warehouse, etc.