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Contact Manager Jobs in Utah (NOW HIRING)

Classic Fun Center

Contact Center Assistant

Orem, UT · On-site

$16 - $19/hr

Answer and manage incoming calls in a professional and courteous manner. * Handle booking inquiries ... Perform other related duties as assigned by the Contact Center Manager. Key Attributes:

Classic Fun Center

Contact Center Assistant

Orem, UT · On-site

$16 - $19/hr

Answer and manage incoming calls in a professional and courteous manner. * Handle booking inquiries ... Perform other related duties as assigned by the Contact Center Manager. Key Attributes:

Goldenwest Credit Union

Contact Center Agent

South Weber, UT · On-site

$15 - $20.25/hr

Our Contact Center Agents eagerly resolve inbound member calls regarding loans, payments, transfers ... Cultivate and effectively manage long-term, trusting relationships. * Assist members over the phone ...

Goldenwest Credit Union

Contact Center Agent

Ogden, UT · On-site

$16 - $21.50/hr

WHAT YOU CAN EXPECT Our Contact Center Agents eagerly resolve inbound member calls regarding loans ... Cultivate and effectively manage long-term, trusting relationships. * Assist members over the phone ...

Goldenwest Credit Union

Contact Center Agent (PT)

Ogden, UT

$16 - $21.50/hr

WHAT YOU CAN EXPECT Our Contact Center Agents eagerly resolve inbound member calls regarding loans ... Cultivate and effectively manage long-term, trusting relationships. * Assist members over the phone ...

Nearmap

Marketing Automation Manager

Lehi, UT · On-site +1

Understand lead and contact management, campaign influence, and pipeline reporting well enough to diagnose where data breaks down. * Identify and resolve CRM-side issues that affect marketing ...

Nearmap

Marketing Automation Manager

Lehi, UT · On-site

Understand lead and contact management, campaign influence, and pipeline reporting well enough to diagnose where data breaks down. * Identify and resolve CRM-side issues that affect marketing ...

Nearmap

Marketing Automation Manager

Lehi, UT

Understand lead and contact management, campaign influence, and pipeline reporting well enough to diagnose where data breaks down. * Identify and resolve CRM-side issues that affect marketing ...

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Showing results 1-20

All JobsContact JobsContact Manager JobsContact Manager Jobs in Utah

Contact Manager information

See Utah salary details

$20.9K

$55.9K

$93.3K

How much do contact manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for contact manager in Utah is $55,852.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,100.00 and $62,800.00 per year, depending on experience, location, and employer.

What does a contact manager do?

A Contact Manager is responsible for maintaining and organizing a company's contact database, which includes clients, leads, vendors, and other business relationships. They ensure that contact information is up-to-date, manage communication records, and often assist in segmenting contacts for marketing or sales campaigns. Additionally, Contact Managers may be involved in using specialized software to streamline communications and improve relationship management. Their work helps organizations maintain strong connections and efficient outreach efforts.

What are the key skills and qualifications needed to thrive as a contact manager?

To thrive as a Contact Manager, you need strong organizational skills, experience in customer relationship management, and typically a background in business or communications. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data management tools, is essential. Excellent interpersonal skills, problem-solving abilities, and attention to detail help you build and maintain strong client relationships. These skills ensure efficient management of client data, support customer satisfaction, and drive business growth.

What are some common challenges faced by contact managers, and how can they be addressed?

Contact Managers often face the challenge of maintaining up-to-date and accurate contact databases, especially when dealing with large volumes of client or customer information. Another common issue is ensuring effective communication between departments and stakeholders to prevent duplicated efforts or missed opportunities. These challenges can be addressed by implementing standardized data entry protocols, regularly auditing the database for accuracy, and leveraging CRM tools that facilitate real-time updates and team collaboration. Continuous training and clear communication channels within the team also play a vital role in overcoming these obstacles.

What is the difference between Contact Manager vs Customer Service Representative?

AspectContact ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in customer relationsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOffice settings, call centers, or client-facing rolesCall centers, retail, or office environments
Industry UsageUsed across various industries to manage client contacts and relationshipsPrimarily in retail, telecom, and service industries to assist customers

While both roles involve interacting with clients, a Contact Manager focuses on maintaining and managing client relationships and contact data, often overseeing communication strategies. A Customer Service Representative primarily handles direct customer inquiries, complaints, and support. Both roles require strong communication skills but differ in scope and responsibilities.

How much do contact managers make in the US?

Contact managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and specific responsibilities, with some earning over $80,000 with advanced skills or certifications.

What cities in Utah are hiring for Contact Manager jobs?

Cities in Utah with the most Contact Manager job openings:

Contact Manager jobs near you
Infographic showing various Contact Manager job openings in Utah as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,852 per year, or $26.9 per hour.

Contact Center Assistant

Classic Fun Center

Orem, UT • On-site

$16 - $19/hr

Other

Re-posted 2 days ago

Job description

Job Opportunity

We are seeking an enthusiastic, friendly, and detail-oriented Contact Center team member! The ideal candidate will have prior experience in handling phone lines or bookings and demonstrate a strong commitment to providing excellent guest service. This position requires availability anytime between 8:45 AM - 7 PM.

Key Responsibilities:

  • Answer and manage incoming calls in a professional and courteous manner.
  • Handle booking inquiries, reservations, and other customer requests.
  • Provide accurate information about our services, products, and promotions.
  • Resolve customer issues promptly and effectively, ensuring a high level of guest satisfaction.
  • Maintain detailed and accurate records of customer interactions.
  • Work collaboratively with other team members to ensure seamless service delivery.
  • Follow established protocols and procedures to ensure consistency and quality in service.
  • Continuously update knowledge of company services and products.
  • Perform other related duties as assigned by the Contact Center Manager.

Key Attributes:

  • Enthusiastic and friendly demeanor.
  • Strong commitment to providing outstanding guest service.
  • Ability to work independently and as part of a team.
  • Capable of handling stressful situations with patience and professionalism.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in a contact center, guest service, or bookings role preferred.
  • Exceptional verbal communication skills.
  • Strong listening and problem-solving abilities.
  • Ability to work effectively under pressure and manage multiple tasks.
  • Detail-oriented with excellent organizational skills.
  • Proficiency in using computers and relevant software applications.
  • Flexible availability to work any time between 8:45 AM - 7 PM.
  • Spanish Speaking preferred.

Benefits:

  • Pay ranging from $16-$19.
  • Free access to Classic for your family and friends.
  • Comprehensive training program.
  • Opportunity for career advancement.
  • Friendly and supportive work environment.

Apply