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Contact Manager Jobs in Iowa (NOW HIRING)

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Contact Manager information

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$21.6K

$57.6K

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How much do contact manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for contact manager in Iowa is $57,625.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $64,800.00 per year, depending on experience, location, and employer.

What does a contact manager do?

A Contact Manager is responsible for maintaining and organizing a company's contact database, which includes clients, leads, vendors, and other business relationships. They ensure that contact information is up-to-date, manage communication records, and often assist in segmenting contacts for marketing or sales campaigns. Additionally, Contact Managers may be involved in using specialized software to streamline communications and improve relationship management. Their work helps organizations maintain strong connections and efficient outreach efforts.

What are the key skills and qualifications needed to thrive as a contact manager?

To thrive as a Contact Manager, you need strong organizational skills, experience in customer relationship management, and typically a background in business or communications. Familiarity with CRM software like Salesforce or HubSpot, as well as proficiency in data management tools, is essential. Excellent interpersonal skills, problem-solving abilities, and attention to detail help you build and maintain strong client relationships. These skills ensure efficient management of client data, support customer satisfaction, and drive business growth.

What are some common challenges faced by contact managers, and how can they be addressed?

Contact Managers often face the challenge of maintaining up-to-date and accurate contact databases, especially when dealing with large volumes of client or customer information. Another common issue is ensuring effective communication between departments and stakeholders to prevent duplicated efforts or missed opportunities. These challenges can be addressed by implementing standardized data entry protocols, regularly auditing the database for accuracy, and leveraging CRM tools that facilitate real-time updates and team collaboration. Continuous training and clear communication channels within the team also play a vital role in overcoming these obstacles.

What is the difference between Contact Manager vs Customer Service Representative?

AspectContact ManagerCustomer Service Representative
CredentialsHigh school diploma or equivalent; experience in customer relationsHigh school diploma or equivalent; training in customer service skills
Work EnvironmentOffice settings, call centers, or client-facing rolesCall centers, retail, or office environments
Industry UsageUsed across various industries to manage client contacts and relationshipsPrimarily in retail, telecom, and service industries to assist customers

While both roles involve interacting with clients, a Contact Manager focuses on maintaining and managing client relationships and contact data, often overseeing communication strategies. A Customer Service Representative primarily handles direct customer inquiries, complaints, and support. Both roles require strong communication skills but differ in scope and responsibilities.

How much do contact managers make in the US?

Contact managers in the US typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and industry. Salaries can vary based on the size of the organization and specific responsibilities, with some earning over $80,000 with advanced skills or certifications.

What cities in Iowa are hiring for Contact Manager jobs?

Cities in Iowa with the most Contact Manager job openings:

Contact Manager jobs near you
Infographic showing various Contact Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $57,625 per year, or $27.7 per hour.

Pharmacy Technician, Certified or Trainee - Satellite Pharmacy (weekend midnights) 50%

University of Iowa Hospitals & Clinics

Iowa City, IA • On-site

$17.25 - $21.25/hr

Other

Posted 3 days ago

New

University Of Iowa Health Care rating

7.1

Company rating: 7.1 out of 10

Based on 63 frontline employees who took The Breakroom Quiz

382nd of 891 rated healthcare providers

Job description

Description
The University of Iowa Health Care, Department of Pharmaceutical Care is seeking a part-time (50%) Pharmacy Technician, certified or trainee to work in our Acute Care, Satellite Pharmacy. This position is under general pharmacist supervision, coordinates and performs as necessary the technical activities of dispensing areas. Under general supervision of technician supervisor, carries out activities supportive of development, coordination, and training of assigned areas. Provides functional supervision as required. This position will work weekend Midnight hours; one week Friday, Saturday, the next weekend Friday, Saturday, Sunday.
The Department of Pharmaceutical Care intends to hire at either the Pharmacy Technician, Trainee classification, or Pharmacy Technician, Certified, based on the qualifications of the successful candidate. Please indicate in your application materials the position you wish to be considered for or indicate both.
Duties to include:
  • Perform activities associated with inventory maintenance in satellites and dispensing areas including emergency drug supplies
  • Review pharmacy medication inventory for expired medications.
  • Maintain medication inventory levels according to established par levels when available
  • Manage inpatient Epic In-Baskets which includes printing labels for missing medications, determining the amount of medication required to prepare the intended dose, preparing and/or package of medications; preparing the label; documentation of activities and printing the discharge patient list and removing their medication from the patient care unit
  • Deliver medications to patient care areas, return medications from patient care areas that are no longer needed.
  • Ensure that medication security is maintained when working in the patient care unit medication rooms. This includes the integrity of security (door/lock etc.), security of medications inside the medication room (controlled substances locked properly), medications inside room are stored correctly (properly dated and refrigerated is needed).
  • Maintain accurate controls and security regarding controlled substances both in and out of the pharmacy area, including inventory records regarding preparation and delivery to patient care areas.
  • Generate, review and maintain (includes filing) appropriate records related to medication distribution and dispensing. (Forms 127P, 131)
  • Utilize various equipment including, laminar flow hoods, computerized label printers, pharmaceutical packaging and compounding equipment and pneumatic tube system. Utilize, AcuDose Medstations, RemStar and Med Carousel and other automated dispensing equipment.
  • Maintains cleanliness of BSC and other equipment and the clean room in accordance with policies and procedures.
  • Completes quality assurance activities and quality control records for documentation of appropriate sterile compounding processes.
  • Maintain competencies in proper sterile product preparation
  • Utilize and adhere to aseptic technique when preparing and manipulating sterile products, including proper handwashing, garbing, product handling and observance of airflow issues within the clean room facility.
  • Compound sterile products including anti-neoplastic drugs in bulk supplies and single doses; utilize aseptic technique in BSC.
  • Maintain proper handling and proper worker safety precautions regarding medications that are considered hazardous (antineoplastic medications) or medications that become hazardous upon waste (EPA designated waste).
  • Package and compound non-sterile products in bulk supplies and single doses.
  • Conducts and documents monthly inspections of patient care areas
  • Assist with on-the-job training of pharmacy students and new technicians; may provide functional supervisor to student technicians
  • Perform activities involving narcotics and controlled substances including daily, weekly and monthly inventories; order replacement supplies from internal source and review documentation records for completeness and contact manager if documentation is not complete.
  • Perform tasks associated with refilling AcuDose Medstations including following proper procedures in picking correct medications to restock AcuDose Medstations, following proper procedures in restocking AcuDose Medstations
  • Assisting pharmacist in conducting inspection of all medications stored on patient care unit.
Qualifications
MINIMUM ELIGIBILITY REQUIREMENTS FOR CERTIFIED TECHNICIAN :
  • Registered with the Iowa Board of Pharmacy at the time of hire.
  • National certification through the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA). Must meet ongoing education requirements and maintain certification.
  • High school diploma or the equivalent.
  • Experience
    • Any combination of two years of post-high school experience and/or education in the natural sciences OR
    • Satisfactory completion of an accredited pharmacy technician training program
MINIMUM ELIGIBILITY REQUIREMENTS FOR TRAINEE TECHNICIAN :
  • Registered with the Pharmacy Board at the time of hire.
  • All pharmacy technicians must be certified within one year of employment, unless their Pharmacy Technician Trainee registration has been extended by the Iowa Board of Pharmacy. In such cases, the technician may continue to work under trainee status, in accordance with the guidelines established by the Board and Iowa Code.
  • High school diploma or the equivalent.
  • Experience:
    • Any combination of two years of post-high school experience and/or education in the natural sciences OR
    • Satisfactory completion of an accredited pharmacy technician training program.
Special Qualifications:
  • Ability to calculate ratios & proportions for pharmaceutical needs as demonstrated by a work sample.
Desired Qualifications:
  • Experience with inventory maintenance activities
  • Experience working in team environment
  • Experience working in detail-oriented work environment
  • Knowledge of windows-based computer programs
  • Experience working in environment requiring accuracy
  • Experience working in healthcare with one-on-one patient interaction & experience handling challenging interactions in work environment.

Position and Application details:
Resume is preferred to be considered for an interview, applicants must upload the document and mark them as a "Relevant File" to the submission:
Job openings are posted for a minimum of 10 calendar days and may be removed from posting and filled any time after the original posting period has ended.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
For additional questions, please contact Teresa Walker at Teresa-Walker@uiowa.edu.
The Department of Pharmaceutical Care intends to hire at either the Pharmacy Technician, Trainee classification (Pay Grade 8), or Pharmacy Technician, Certified (Pay Grade 10), based on the qualifications of the successful candidate. Please indicate in your application materials the position you wish to be considered for or indicate both.

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