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Contact Director Jobs (NOW HIRING)

Bilingual Teacher

New Lenox, IL ยท On-site

$45K - $63K/yr

Job performance shall be evaluated according to School Code Please contact Director of Curriculum & Bilingual Coordinator, Melissa Wills (mwills@d88a.org),for more information.

Christian Science Nurse

San Francisco, CA ยท On-site

$26.50 - $30/hr

Class-taught, a member of The Mother Church, and an active member of a branch church For more information, please contact Director of Christian Science Nursing Services Connie Wahl via email: cwahl ...

Christian Science Nurse

San Francisco, CA ยท On-site

$26.50 - $30/hr

Class-taught, a member of The Mother Church, and an active member of a branch church For more information, please contact Director of Christian Science Nursing Services Connie Wahl via email: cwahl ...

Voter Contact Field Director

Detroit, MI ยท On-site

$1.1K - $1.5K/wk

Voter Contact Field Director About The Outreach Team The Outreach Team is a premier national field firm. We partner with organizations working to solve some of the biggest problems facing our society ...

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Contact Director information

What is the difference between Contact Director vs Customer Service Manager?

AspectContact DirectorCustomer Service Manager
Required CredentialsBachelor's degree, experience in communications or marketingBachelor's degree, experience in customer service or operations
Work EnvironmentCorporate offices, marketing, or communications departmentsCustomer service centers, call centers, retail or service industries
Employer & Industry UsageUsed in marketing, communications, and client relations departmentsCommon in retail, hospitality, and service industries
Search & Comparison IntentPeople comparing leadership roles in client relationsIndividuals seeking customer service management roles

The Contact Director typically oversees communication strategies and client relations at a higher strategic level, often within marketing or corporate communications. In contrast, the Customer Service Manager focuses on managing customer support teams and ensuring service quality. While both roles involve client interaction, the Contact Director's scope is broader and more strategic, whereas the Customer Service Manager is more operational and team-focused.

What are the key skills and qualifications needed to thrive as a Contact Director, and why are they important?

To thrive as a Contact Director, you need strong leadership abilities, strategic planning skills, and a background in customer relationship management, often supported by a degree in business or communications. Familiarity with CRM platforms, analytics tools, and call center management systems is typically required. Excellent interpersonal, problem-solving, and decision-making skills help you lead teams and manage complex client interactions. These competencies are crucial for driving customer satisfaction, operational efficiency, and achieving organizational goals.

How does a Contact Director typically collaborate with other departments to improve customer experience?

A Contact Director works closely with teams such as customer service, IT, sales, and marketing to ensure seamless communication and effective resolution of customer inquiries. They often lead cross-functional meetings to align on customer service strategies, analyze feedback, and implement improvements. This collaborative approach helps identify process bottlenecks, enhance service quality, and ensure that the company's customer experience goals are met. Regular interaction with department heads is essential to drive initiatives and report on contact center performance.

What does a Contact Director do?

A Contact Director is responsible for overseeing and managing all communication channels between a company and its clients, partners, or stakeholders. They develop and implement strategies to ensure effective customer engagement, coordinate contact center activities, and supervise teams handling customer inquiries. Their goal is to improve customer satisfaction, streamline communication processes, and maintain consistent messaging across all contact points. Contact Directors often analyze communication metrics and provide training to staff to enhance service quality.
What cities are hiring for Contact Director jobs? Cities with the most Contact Director job openings:
What are the most commonly searched types of Contact jobs? The most popular types of Contact jobs are:
What states have the most Contact Director jobs? States with the most job openings for Contact Director jobs include:
Nephrology Transplant Medical Director

Nephrology Transplant Medical Director

Stryker Corporation

Salt Lake City, UT โ€ข On-site

$250 - $350/hr

Other

Posted 26 days ago


Job description

The Division of Nephrology and Hypertension in the Department of Internal Medicine at the Spencer Fox Eccles School of Medicine at the University of Utah in Salt Lake City, Utah is seeking applications for Kidney and Pancreas Transplant Medical Director.

Candidates should have expertise in kidney and pancreas transplantation, must be board certified in Internal Medicine and Nephrology, and must have UNOS certification or eligibility. They must also be eligible to hold an unrestricted Utah medical license. Applicants must have the ability to independently manage all kidney and pancreas transplant patients, as well as live kidney donors, through all phases of transplantation or donation. The Transplant Medical Director will work with a multidisciplinary team to provide outstanding care for patients and to grow the kidney and pancreas transplantation program at the University of Utah. Academic track and rank will be commensurate with qualifications.

The Transplant Medical Director will be involved in all clinical and administrative activities of the Kidney and Pancreas Transplant Program as well as the academic activities of the Department of Internal Medicine and the Division of Nephrology and Hypertension. The Medical Director will oversee a dynamic team of transplant nephrologists and advanced practice clinicians and will work closely with University of Utah Health senior leadership as well as leadership and colleagues across departments, including Surgery, Anesthesia, Nursing, Pharmacy, and Laboratory Medicine. Successful candidates will have strong leadership and communication skills, and knowledge of national and local transplant practices and policies. The primary duties will focus on the care of kidney transplant patients, including initial evaluation, pre-transplant care, and post-transplant care at the University of Utah Hospital and Clinics, as well as outreach activities in Utah and neighboring states. The Transplant Medical Director serves as OPTN/UNOS Primary Physician for the Kidney and Pancreas Transplant Program at the University of Utah.

The Transplant Medical Director will also oversee kidney and pancreas transplant education for trainees (e.g. medical students, internal medicine residents, and general nephrology fellows) and will work together with the Program Director of the ACGME-certified Transplant Nephrology fellowship to train transplant nephrology fellows. The Transplant Medical Director is also expected to lead research and quality improvement projects. Applications from transplant nephrologists leading federally funded research programs are encouraged. Candidate reviews will begin upon receipt and continue until a successful candidate is identified and/or the search is closed.

Minimum Qualifications

โ€ข Medical Degree
โ€ข Board certified in Internal Medicine and Nephrology
โ€ข UNOS certification or eligibility
โ€ข Eligible to hold an unrestricted Utah Medical License

Application Process

To apply online submit C.V. with a letter of interest describing research and/or teaching background, here: https://utah.peopleadmin.com/postings/201705

Contact Information

Inquiries may be sent to: Dr. Aylin Rodan, Division Chief, Division of Nephrology & Hypertension, 30 N Mario Capecchi Drive, 3rd Floor South, University of Utah, Salt Lake City, UT 84112; Aylin.Rodan@hsc.utah.edu; Phone: (801)587-7929.

Equal Opportunity Statement

The University of Utah is an affirmative action/equal opportunity employer and does not discriminate based upon race, national origin, color, religion, sex, age, sexual orientation, gender identity or expression, status as a person with a disability, genetic information, or protected veteran status. Individuals from historically underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply. Veteransโ€™ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Reasonable accommodations for applicants with disabilities will be provided upon request. For inquiries about the Universityโ€™s nondiscrimination or affirmative action policies, please contact: Director, Office of Equal Opportunity and Affiliation, 201 S. Presidents Circle, Rm 135, (801) 581-8365.

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