Contact Center Solutions Engineer Jobs (NOW HIRING)

Contact Center Support Engineer - Five9 Location: New York, NY (Hybrid - 2 Days Onsite) Duration ... What You'll Do Provide technical support for Five9 or comparable cloud contact center solutions.

Lead the architecture and deployment of end-to-end contact center solutions, ensuring seamless ... Bachelor's degree in Computer Science, Engineering, Information Technology, Healthcare Informatics ...

Minimum of four years of experience in designing, implementation, and supporting VoIP telephony infrastructure and contact center solutions. * Strong working knowledge of enterprise telephony and ...

Voice Analytics and Conversational AI solutions Preferred Experience * Contact center technologies ... Support DevOps processes utilizing GitHub, GitHub Actions, and CI/CD pipelines Ideal Candidate A ...

Lead the architecture and deployment of end-to-end contact center solutions, ensuring seamless ... Bachelor's degree in Computer Science, Engineering, Information Technology, Healthcare Informatics ...

Minimum of four years of experience in designing, implementation, and supporting VoIP telephony infrastructure and contact center solutions. * Strong working knowledge of enterprise telephony and ...

Minimum of four years of experience in designing, implementation, and supporting VoIP telephony infrastructure and contact center solutions. * Strong working knowledge of enterprise telephony and ...

What you'll bring * 5+ years of experience in a Contact Center, CCaaS, or CX technology role such as Solution Architect, Pre-Sales Engineer, Contact Center Engineer, CX Consultant, or similar.

Ensure solutions meet enterprise security, compliance, availability, and performance requirements ... Partner with engineering and delivery teams to manage implementation plans, roadmaps, and release ...

Ensure solutions meet enterprise security, compliance, availability, and performance requirements ... Partner with engineering and delivery teams to manage implementation plans, roadmaps, and release ...

... of Contact Center Solutions, especially in migrating from On-prem to CCaaS Cloud solution ... programming languages such as NodeJS, Java, .Net, Python Experience using CICD tools such as ...

... . 360 IT Professionals work along with its clients to deliver high-performance results, based ... Engineer is a Professional Services Senior Consultant and is viewed by the customer as a subject ...

Support architecture reviews and provide guidance on complex contact center solutions. * Collaborate with cross-functional teams including AWS, engineering, project management, and customer success.

Strong hands-on programming skills, experience developing solutions with code/scripting and comfortable with AWS Lambda would be beneficial. * Passion for building contact center solutions and ...

Strong hands-on programming skills, experience developing solutions with code/scripting and comfortable with AWS Lambda would be beneficial. * Passion for building contact center solutions and ...

Minimum of four years of experience in designing, implementation, and supporting VoIP telephony infrastructure and contact center solutions. * Strong working knowledge of enterprise telephony and ...

AWS Contact Center Foundation Engineer (Amazon Connect + Amazon Bedrock) Location: Plano/San ... Design, configure, and deploy Amazon Connect contact center solutions. * Integrate Amazon Bedrock ...

Support architecture reviews and provide guidance on complex contact center solutions. * Collaborate with cross-functional teams including AWS, engineering, project management, and customer success.

Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining ... About the role: As a Strategic Solutions Engineer , you'll be at the forefront of the AI ...

Minimum of four years of experience in designing, implementation, and supporting VoIP telephony infrastructure and contact center solutions. * Strong working knowledge of enterprise telephony and ...