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Contact Center Associate Jobs in Layton, UT (NOW HIRING)

Brady

Customer Service Representative II

Salt Lake City, UT · On-site

$15.50 - $21/hr

A minimum of 3 years of high-volume contact center or customer service experience, handling simultaneous phone and digital queues. * Education: An Associate's degree in a business-related field, or ...

University of Utah

Research Associate

Salt Lake City, UT · On-site

$20K - $500K/yr

HCI is the only NCI-designated Comprehensive Cancer Center in the Mountain West, and provides care ... Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and ...

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All JobsContact Center Associate JobsContact Center Associate Jobs in Layton, UT

Contact Center Associate information

See Layton, UT salary details

$14

$19

$22

How much do contact center associate jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for contact center associate in Layton, UT is $19.89, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $21.83 per hour, depending on experience, location, and employer.

What is a contact center associate?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

How does a contact center associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What are the most commonly searched types of Contact Center jobs in Layton, UT?

The most popular types of Contact Center jobs in Layton, UT are:

What cities near Layton, UT are hiring for Contact Center Associate jobs?

Cities near Layton, UT with the most Contact Center Associate job openings:

Contact Center Associate jobs near you
Infographic showing various Contact Center Associate job openings in Layton, UT as of August 2026, with employment types broken down into 77% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $41,375 per year, or $19.9 per hour.

Associate Trauma Medical Director/Academic Acute Care Surgeon - Assistant or Associate Professor

University of Utah

Salt Lake City, UT • On-site

Full-time

Retirement

Re-posted 12 days ago

University Of Utah rating

7.2

Company rating: 7.2 out of 10

Based on 159 frontline employees who took The Breakroom Quiz

386th of 620 rated colleges and universities

Job description

Position Information
Position/Rank Associate Trauma Medical Director/Academic Acute Care Surgeon - Assistant or Associate Professor Department 00257 - General Surgery Faculty City Salt Lake City, UT Track Non Tenure Track New Position to Begin Spring/Summer 2026 Details
Associate Trauma Medical Director / Academic Acute Care Surgeon - Assistant or Associate Professor

The Department of Surgery, Division of General Surgery at the University of Utah is seeking an academic Acute Care Surgeon to join our team as Associate Trauma Medical Director, with a planned pathway to transition into the Trauma Medical Director (TMD) role.
This position offers an exceptional leadership opportunity within a nationally recognized Level 1 Academic Trauma Center that values collaboration, innovation, and professional growth. The successful candidate will join a collegial team dedicated to advancing excellence in clinical care across all facets of acute care surgery.
Position Overview
The Associate Trauma Medical Director will work closely with the Division Chief, and hospital leadership to strengthen trauma and acute care surgery operations, quality improvement, and performance initiatives. The duration in the Associate role and progression to TMD will depend on experience, demonstrated leadership, and alignment with divisional goals and culture.
This position is ideal for a motivated, forward-thinking surgeon who seeks to blend clinical practice with program leadership and academic engagement.
Qualifications
Board certified in General Surgery and Surgical Critical Care
Fellowship training in Acute Care Surgery (two-year fellowship preferred)
Minimum of three years of experience working in a busy Level 1 Academic Trauma Center
Eligible for appointment at the Assistant or Associate Professor level
Demonstrated excellence in clinical care and teaching, with a defined area of academic contribution (e.g., quality improvement, education, research, or administration)
Strong administrative, leadership, and quality improvement skills
Proven ability to work collaboratively in a multidisciplinary academic environment
A visionary and inclusive leadership style that promotes teamwork and continuous improvement
Program and Environment
The University of Utah Health is recognized nationally for quality, safety, and patient outcomes. The Trauma and Acute Care Surgery program serves as a regional referral center and provides comprehensive care for injured and critically ill surgical patients. Faculty benefit from a robust infrastructure supporting clinical innovation, education, and research, including dedicated mentorship for academic advancement and leadership development.
Located in Salt Lake City, the University offers an exceptional quality of life with access to world-class outdoor recreation, vibrant arts and dining, and a welcoming community.
For more information, please contact Daniel Harkness, Administrative Assistant, at daniel.harkness@hsc.utah.edu

Interested applicants should apply here: https://utah.peopleadmin.com/postings/191956

The University of Utah Health (U of U Health) is a patient focused center distinguished by collaboration, excellence, leadership, and respect. The U of U Health values candidates who are committed to fostering and furthering the culture of compassion, collaboration, innovation, accountability, acceptance, integrity, quality, and trust that is integral to our mission.
EEO/Non-Discrimination Information

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.
Veterans' preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number, can be located at https://www.utah.edu/nondiscrimination/.
Online reports may be submitted at https://oeo.utah.edu.

Notice

The University is a participating employer with Utah Retirement Systems ("URS"). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS' post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.

Special Instructions for Candidates Open Date 11/13/2025 Close Date Open Until Filled Yes Requisition Number PRN03958F Type Faculty

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About University of Utah

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The University of Utah is the state’s flagship institution of higher education, with 18 schools and colleges, more than 100 undergraduate majors and graduate programs, and an enrollment of more than 38,000 students. It is a member of the Association of American Universities—an invitation-only, prestigious group of 71 leading research institutions. The U is advancing a new national model for higher education that delivers societal impact through education, research, health care, and community service, while making social, economic, and cultural contributions that improve lives across Utah and around the world.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Salt Lake City, UT, US

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