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Contact Center Associate Jobs in Alberta (NOW HIRING)

CLUB4 FITNESS

Front Desk Opener

Flower Mound, TX · On-site

As the first point of contact for our members, it is crucial that the Front Desk Opener is ... Opens the fitness center promptly at 4:00 am Monday through Friday * Ensures all cash deposits are ...

HUB

Private Client Account Manager

Edmonton, AB

When you partner with us, you're at the center of a vast network of risk, insurance, employee ... The Account Manager will function as a mentor to Associate Account Manager(s), and support Account ...

HUB

Private Client Account Manager

Edmonton, AB

When you partner with us, you're at the center of a vast network of risk, insurance, employee ... The Account Manager will function as a mentor to Associate Account Manager(s), and support Account ...

HUB

Private Client Account Manager

Calgary, AB

When you partner with us, you're at the center of a vast network of risk, insurance, employee ... The Account Manager will function as a mentor to Associate Account Manager(s), and support Account ...

HUB

Private Client Account Manager

Calgary, AB

When you partner with us, you're at the center of a vast network of risk, insurance, employee ... The Account Manager will function as a mentor to Associate Account Manager(s), and support Account ...

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Showing results 21-40

All JobsContact Center Associate JobsContact Center Associate Jobs in Alberta

Contact Center Associate information

See Alberta salary details

$9

$15

$22

How much do contact center associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for contact center associate in Alberta is $15.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $18.27 per hour, depending on experience, location, and employer.

What is a contact center associate?

Contact Center Associates are professionals who handle inbound and outbound customer interactions on behalf of a company, typically via phone, email, chat, or social media. They assist customers with inquiries, resolve issues, process orders, and provide information about products or services. Strong communication, problem-solving skills, and the ability to manage multiple tasks are essential for this role. Contact Center Associates play a key part in ensuring customer satisfaction and maintaining a positive company image.

How does a contact center associate typically collaborate with other departments to resolve customer issues?

Contact Center Associates often work closely with teams such as technical support, billing, and product specialists to resolve complex customer inquiries. When an issue falls outside their direct expertise or authority, associates escalate cases or coordinate with the relevant department, ensuring accurate and timely solutions. Effective communication and documentation are essential, as associates need to relay customer details and follow up as needed to track progress. This collaborative environment helps associates learn about different business functions, potentially opening pathways for career advancement within the company.

What are the key skills and qualifications needed to thrive as a contact center associate, and why are they important?

To thrive as a Contact Center Associate, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and basic computer applications is often required. Strong interpersonal skills, patience, and the ability to remain calm under pressure help associates deliver outstanding customer experiences. These skills ensure efficient issue resolution, enhance customer satisfaction, and support team performance in a fast-paced, service-oriented environment.

What are the most commonly searched types of Contact Center jobs in Alberta?

The most popular types of Contact Center jobs in Alberta are:

What cities in Alberta are hiring for Contact Center Associate jobs?

Cities in Alberta with the most Contact Center Associate job openings:

Contact Center Associate jobs near you

Retail Sales Associate, Peter Pond Shopping Centre

Bell Canada

Fort Mcmurray, AB • On-site

CA$17 - CA$25/hr

Full-time, Part-time

Medical, Dental, Vision, PTO

Posted 29 days ago

Job description

Req Id: 432048

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day. 

We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

Be at the centre of helping customers find the right devices, technologies and plans for their connectivity needs at home and on the go. Work in a people-first team environment that offers flexible work schedules, career growth opportunities and competitive benefits. 

What you can expect
  • Competitive hourly wage plus uncapped commission 
  • Full benefits package and paid vacation for full-time and part-time employees 
  • We recognize your hard work through incentives and employee discounts on services 
  • Online and in-class training to develop your skills, along with opportunities for career growth and promotions 
  • Enjoy a flexible fulltime or parttime schedule, including evening and weekend shifts to suit your availability
We are looking for someone who
  • Build great customer experiences that keep customers coming back to our stores 
  • Be able to build a connection with customers to find the right products and services for them 
  • Build loyalty with every customer, every day 
  • Enjoy the challenge of hitting sales targets 
  • Be excited to learn about new technology and services 
What makes you stand out
  • You love helping people find the solution that will make their lives better  
  • You're passionate about new products and ready to articulate to customers 
  • You thrive in a fast-paced environment and have a flexible schedule 
  • Experience in Retail Sales, Customer Service or Hospitality is a definite asset 
  • Speak another language? We welcome any second language (French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, Thai, and more) 

At Bell, we don't just accept difference-we celebrate it! 

#EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec. 

Additional Information:

Position Type: Retail Stores
Job Status: Regular - Full Time
Job Location: Canada : Alberta : Fort McMurray
Application Deadline: 09/17/2026

Total earning range: $17.00 - $25.00 The agreed upon hourly rate will be commensurate with the candidate's experience

The total earning range above includes a commissions % based on commissions earned by our employees in similar job functions. The Commission payout is conditional upon meeting all of the eligibility requirements established by the company's applicable commissions' plans or policies. Said plans and policies are subject to modification by the Company from time to time, at its sole discretion to better reflect evolving business structure, goals and strategies.

Qualifications: You are required to provide 10 blocks with 5 continuous hours, with a minimum of 3 Open and 3 Close coverage windows, including one weekday full availability. Blocks will be no less than 5 hours in length.

Please apply directly online to be considered for this role.  Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners. 

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or retail.recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page  for other ways to contact us.

Created: Canada, AB, Fort McMurray

                                   Bell, one of Canada's Top 100 Employers.

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