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Consumer Services Jobs in Oregon (NOW HIRING)

UMB Financial

Consumer Services Specialist

OR · On-site +1

$19/hr

The Consumer Services Specialist is responsible for delivering the Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center calls.

UMB Bank

Consumer Services Specialist

Salem, OR · On-site

$19/hr

The Consumer Services Specialist is responsible for delivering the Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center calls.

Nike

Lead, Signature Services Operations, NA

Beaverton, OR · On-site

$158K/yr

Lead, Signature Services Operations, NA NA DIRECT, PHK Signature Services operations leader ... Who We Are Looking For You are an operational leader with a passion for creating scalable, consumer ...

Consolidated Community Credit Union

Be Seen First

Consumer Loan Manager

Portland, OR · On-site

$97K - $156K/yr

Consumer Loan Manager Department: Consumer Lending FLSA: Exempt Reports to: Director of Consumer ... They will motivate employees to promote high levels of service and sales that best meet members ...

Consolidated Community Credit Union

Be Seen First

Consumer Loan Manager

Portland, OR · On-site

$97K - $156K/yr

Consumer Loan Manager Department: Consumer Lending FLSA: Exempt Reports to: Director of Consumer ... They will motivate employees to promote high levels of service and sales that best meet members ...

Mariner Finance

Consumer Loan Professional

Hillsboro, OR · On-site

$24 - $27/hr

Positively impact customer service, credit quality, and branch profitability. * Process payments ... Key words: #hiring #fulltime #career Consumer loans, lending, opportunity, training, outbound ...

Mariner Finance

Consumer Loan Professional

Hillsboro, OR · On-site

$24 - $27/hr

Positively impact customer service, credit quality, and branch profitability. * Process payments ... Key words: #hiring #fulltime #career Consumer loans, lending, opportunity, training, outbound ...

New

PSG Global Solutions

Customer Service

Beaverton, OR · On-site

$17 - $23/hr

Customer Service Provide consumer service support experience by monitoring and responding to inbound service related messages through different channels. Work with the management and product teams to ...

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Consumer Services information

See Oregon salary details

$5

$12

$12

How much do consumer services jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for consumer services in Oregon is $12.71, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $12.69 per hour, depending on experience, location, and employer.

What is a consumer services?

A Consumer Services job involves assisting customers with inquiries, complaints, product information, and support services. Professionals in this field work in various industries, including retail, finance, healthcare, and technology, helping customers resolve issues and enhance their overall experience. Responsibilities may include answering calls, responding to emails or chats, processing orders, and providing technical support. Strong communication, problem-solving, and customer service skills are essential for success in this role.

What are the typical daily responsibilities for someone in a consumer services role?

Professionals in Consumer Services usually spend their day interacting with customers via phone, email, chat, or in person to address questions, resolve concerns, and provide product or service information. Responsibilities often include processing orders, handling returns or complaints, updating account information, and coordinating with other departments to resolve complex issues. You may also be expected to document customer interactions in a CRM system and participate in ongoing training to stay current with company offerings. This role relies on strong teamwork and communication with colleagues to ensure consistent and high-quality service delivery.

What are the key skills and qualifications needed to thrive in the consumer services position, and why are they important?

To thrive in Consumer Services, you typically need strong interpersonal skills, problem-solving abilities, and a background in customer service or related fields. Familiarity with customer relationship management (CRM) systems, call center software, and occasionally industry-specific certifications can be beneficial. Excellent communication, patience, and adaptability help professionals manage diverse customer needs and challenging situations. These competencies are crucial for providing positive customer experiences and maintaining a company's reputation.

What are the most commonly searched types of Consumer Services jobs in Oregon?

The most popular types of Consumer Services jobs in Oregon are:

What are popular job titles related to Consumer Services jobs in Oregon?

For Consumer Services jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Consumer Services jobs in Oregon look for?

The top searched job categories for Consumer Services jobs in Oregon are:

What cities in Oregon are hiring for Consumer Services jobs?

Cities in Oregon with the most Consumer Services job openings:

Consumer Services jobs near you
Infographic showing various Consumer Services job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $26,432 per year, or $12.7 per hour.

Consumer Services Specialist

UMB Financial

OR • On-site, Remote

$19/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

We are currently hiring for our next call center class that will start Monday, October 26th, 2026.

The Consumer Services Specialist is responsible for delivering the Unparalleled Customer Experience and build relationships with UMB customers through the handling of inbound service center calls.

How you will spend your time:

  • Interact with customers over the phone by accessing multiple systems in order to answer a variety bank related questions, provide information, resolve problems and cross sell appropriate products.
  • Continue learning and maintaining skills through classroom training, self-paced online learning and the review of regular department communications.
  • Performance will be measured based on call quality, talk time, cross sale success rate and demonstration of target competencies with monthly incentive opportunity.
  • Other duties as assigned.

We're excited to talk with you if you have:

  • High School Diploma or equivalent
  • Proficient in the English language
  • 1-2 years customer service or similar work experience
  • Knowledge of basic banking products including checking, debit, and credit card accounts
  • Ability to interact with and manage multiple computer systems to access client information.
  • Basic understanding of privacy regulations and the need to authenticate customers prior to discussing account information.
  • Demonstrates the ability to learn and pass assessments/training certificates.
  • Demonstrates pleasant phone and interaction skills with customers.

MUST be able to work during the hours of M-F 7am-8pm and Saturdays 8am-5pm CT.

Target pay: $19/hr

This position was posted on 08/21/2026. The application deadline for this position is 45 days from the posting date unless filled earlier.

Compensation Range:

$33,786 - $49,698

The posted compensation range on this listing represents UMB's good faith and reasonable estimate based on its budget and what it expects to be the starting pay for this role, but the actual compensation may vary by geographic location, experience level, and other job-related factors. Please see the description of benefits included with this job posting for additional information.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?
You're more than a means to an end-a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.


UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.


If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.


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