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Consumer Loan Processing Manager Jobs in Indiana

Legence Bank

Loan Operations Specialist I

Evansville, IN · On-site

$19/hr

... processing, scanning, and maintaining documentation for commercial loans and limited consumer loans ... Document Management & Scanning * Scan and index new commercial loan documentation into the imaging ...

Priority Dispatch Corp.

SBA Loan Processor I

Fishers, IN · On-site

$17.50 - $23.50/hr

A minimum of one year of experience processing or closing consumer, mortgage, or commercial loans ... Excellent time management and organizational skills.**Working Conditions/Demands:*** Professional ...

Centier

Loan Originator

Carmel, IN

$12.28/hr

Submit completed loan applications and all supporting documents to loan processing to begin ... Participate in all scheduled meetings deemed necessary by management. * Communicate open and ...

Centier

Loan Originator

Greenwood, IN · On-site

$12.28/hr

Submit completed loan applications and all supporting documents to loan processing to begin ... Participate in all scheduled meetings deemed necessary by management. * Communicate open and ...

Centier

Loan Originator

South Bend, IN

$12.28/hr

Submit completed loan applications and all supporting documents to loan processing to begin ... Participate in all scheduled meetings deemed necessary by management. * Communicate open and ...

Centier

Loan Originator

Fort Wayne, IN

$12.28/hr

Submit completed loan applications and all supporting documents to loan processing to begin ... Participate in all scheduled meetings deemed necessary by management. * Communicate open and ...

First Internet Bank

SBA Loan Processor I

Fishers, IN · On-site

$17.50 - $23.50/hr

A minimum of one year of experience processing or closing consumer, mortgage, or commercial loans ... Excellent time management and organizational skills. Working Conditions/Demands: * Professional ...

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All JobsConsumer Loan Processing JobsConsumer Loan Processing Manager JobsConsumer Loan Processing Manager Jobs in Indiana

Consumer Loan Processing Manager information

What does a consumer loan processing manager do?

A Consumer Loan Processing Manager oversees the processing of consumer loan applications, ensuring that all documentation is accurate, complete, and compliant with regulations. They manage a team of loan processors, provide training, and implement process improvements to enhance efficiency. Additionally, they coordinate with underwriters, loan officers, and customers to resolve issues and ensure timely loan approvals and closings. Their role is vital in maintaining high-quality customer service and minimizing risk for the lending institution.

What are the key skills and qualifications needed to thrive as a consumer loan processing manager, and why are they important?

To thrive as a Consumer Loan Processing Manager, you need in-depth knowledge of loan processing, regulatory compliance, and financial documentation, typically supported by a bachelor’s degree in finance or a related field. Familiarity with loan origination systems (LOS), credit analysis tools, and compliance management software is essential. Strong leadership, attention to detail, and effective communication skills help in managing teams and ensuring a seamless loan process. These skills and qualities are crucial for maintaining accuracy, regulatory adherence, and high customer satisfaction in a fast-paced lending environment.

What are some typical challenges faced by a consumer loan processing manager and how can they be addressed?

Consumer Loan Processing Managers often encounter challenges such as managing high loan application volumes, ensuring regulatory compliance, and maintaining efficient communication among loan officers, underwriters, and clients. Successfully addressing these challenges requires strong organizational skills, up-to-date knowledge of lending regulations, and the ability to implement streamlined workflow processes. Fostering a collaborative team environment and investing in ongoing training can also help ensure accuracy and efficiency throughout the loan processing cycle.

What is the difference between Consumer Loan Processing Manager vs Consumer Loan Underwriter?

AspectConsumer Loan Processing ManagerConsumer Loan Underwriter
Primary RoleOversees loan processing operations, manages staff, ensures complianceEvaluates loan applications, assesses risk, makes approval decisions
Required CredentialsTypically requires experience in loan processing, knowledge of regulationsOften requires underwriting certifications, financial analysis skills
Work EnvironmentManagement-focused, team leadership, administrative tasksAnalytical, decision-making, detailed review of applications
Industry UsageCommon in banks, credit unions, lending institutionsCommon in banks, mortgage companies, credit agencies

The Consumer Loan Processing Manager primarily oversees the loan processing team and ensures smooth operations, while the Consumer Loan Underwriter focuses on evaluating individual loan applications to determine approval. Both roles require knowledge of lending regulations, but the manager emphasizes team management and compliance, whereas the underwriter emphasizes risk assessment and decision-making.

What cities in Indiana are hiring for Consumer Loan Processing Manager jobs?

Cities in Indiana with the most Consumer Loan Processing Manager job openings:

Infographic showing various Consumer Loan Processing Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution.

Loan Servicing Specialist

Mooresville, IN • On-site

Citizens Bank
See more jobs at Citizens Bankexternal

Full-time

Posted 23 days ago

Key responsibilities

  • Process and apply loan payoffs, prepare paid in full letters, and handle mortgage releases.

  • Handle Consumer CRM cases related to titles, lien releases, and resolving servicing issues.

  • Research, resolve, and communicate servicing issues, ensuring compliance with regulations and internal policies.

Job description

Summary of Job Responsibilities: Under general supervision, Responsible for performing all duties associated with servicing the Bank's Mortgage and Consumer lending portfolio. Provide superior customer service to the Bank's customers, lending personnel, and branches. Maintain a comprehensive knowledge of loan products and state and federal regulations. Essential Duties: Various functions related to loan payoffs including, but not limited to: process and apply payoffs received via mail and wire transfer daily, preparing paid in full letters, process overage checks, clear escrow accounts, pull titles, and process mortgage releases. Handle various Consumer CRM cases pertaining but not limited to: pulling titles for same day payoffs, research and resolve issues related to title delivery discrepancies, and preparing lien releases. Research and resolve servicing issues in support of lending officers and customers within scope of authority and expertise by any means including CCC transfers, phone, mail, CRM cases, and in person requests.Ensure compliance with state and federal regulations, Bank policy and department procedures.Assist in developing and updating procedures.Reviewing loan approvals to ensure and monitor the closed loan files meet the approval in all requirements.Scanning, indexing, and uploading documents to imaging system.Assist with audit prepMeet deadlines with an appropriate sense of urgency.Identify and communicate servicing issues and trends.Maintain customer confidentiality and confidence while performing servicing functions and conversations.Responsible for ensuring that the Bank's internal and external customers receive an adequate level of service and ensures all questions or concerns have been addressed.Strictly adheres to Bank Secrecy Act requirements, applies organizational policies and procedures in all activities.Adheres to all regulatory laws and adheres to compliance policies and regulations.Completes assigned regulatory compliance training courses. Will back up for Consumer, Mortgage, and Escrow Loan Servicing Specialist as needed.Other duties as assigned.  Other Essential Duties: Responsible for special projects and/or duties relating to departmental functions as assigned by the senior loan officer.Works directly with the VP Mortgage, Consumer and Compliance Department in assuring the Bank is up to date with all changes. This may require policy or procedure changes. Skills and Abilities Required: Ability to work independently in a multi-tasking environment while meeting critical deadlinesProven ability to solve complex issues, and complete assigned tasks with minimal supervisionStrong interpersonal communication with a focus on providing excellent customer serviceMust have excellent organizational skills; be detail-oriented, accurate and self-motivated. Minimum Level of Preparation and Training Required: Minimum of two years' experience in banking related industry Minimum of two years' customer service experience preferredMinimum of two years' experience in loan processing preferredKnowledge of consumer and mortgage loan documentation preferredStrong knowledge of the various types of financial instruments specific to the repayment of debt preferred.  Working Conditions: Generally good. Some exposure to adverse conditions when making business development calls.Exposed to potentially hazardous conditions (i.e. robbery/hostage). Receives detailed instructions concerning procedures to be followed during a robbery/hostage situation.