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Consumer Loan Processing Manager Jobs in Indiana

Natco Credit Union

Mortgage Loan Processor

Richmond, IN · On-site

$35K - $49K/yr

Lending REPORTS TO: Mortgage Loan Manager EFFECTIVE DATE: 08/21/2026 REVISED DATE: SUMMARY ... Two years of mortgage, home equity, consumer lending, loan processing, or related financial ...

Mutual of Omaha Mortgage

Loan Processor

Indianapolis, IN · On-site

$18 - $24/hr

Effectively manage and process a full pipeline of mortgage loan files (25-30) * Evaluate loan files for regulatory compliance and completeness * Accurately review and input pertinent loan data into ...

Mutual of Omaha Mortgage

Loan Processor

Indianapolis, IN · On-site

$18 - $24/hr

Effectively manage and process a full pipeline of mortgage loan files (25-30) * Evaluate loan files for regulatory compliance and completeness * Accurately review and input pertinent loan data into ...

Farmers State Bank

Mortgage Loan Processor

Lagrange, IN · On-site

$20.57 - $25.72/hr

Mortgage Loan Administration Manager Supervises: None Summary: This position provides support to ... This position requires handling more complex transactions and assignments in the loan processing ...

Farmers State Bank

Mortgage Loan Processor

Lagrange, IN · On-site

$15.43/hr

Mortgage Loan Administration Manager Supervises: None Summary: This position provides support to ... This position requires handling more complex transactions and assignments in the loan processing ...

Farmers State Bank

Mortgage Loan Processor

Lagrange, IN

$15.43 - $25.72/hr

Mortgage Loan Administration Manager Supervises: None Summary: This position provides support to ... This position requires handling more complex transactions and assignments in the loan processing ...

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All JobsConsumer Loan Processing JobsConsumer Loan Processing Manager JobsConsumer Loan Processing Manager Jobs in Indiana

Consumer Loan Processing Manager information

What does a consumer loan processing manager do?

A Consumer Loan Processing Manager oversees the processing of consumer loan applications, ensuring that all documentation is accurate, complete, and compliant with regulations. They manage a team of loan processors, provide training, and implement process improvements to enhance efficiency. Additionally, they coordinate with underwriters, loan officers, and customers to resolve issues and ensure timely loan approvals and closings. Their role is vital in maintaining high-quality customer service and minimizing risk for the lending institution.

What are the key skills and qualifications needed to thrive as a consumer loan processing manager, and why are they important?

To thrive as a Consumer Loan Processing Manager, you need in-depth knowledge of loan processing, regulatory compliance, and financial documentation, typically supported by a bachelor’s degree in finance or a related field. Familiarity with loan origination systems (LOS), credit analysis tools, and compliance management software is essential. Strong leadership, attention to detail, and effective communication skills help in managing teams and ensuring a seamless loan process. These skills and qualities are crucial for maintaining accuracy, regulatory adherence, and high customer satisfaction in a fast-paced lending environment.

What are some typical challenges faced by a consumer loan processing manager and how can they be addressed?

Consumer Loan Processing Managers often encounter challenges such as managing high loan application volumes, ensuring regulatory compliance, and maintaining efficient communication among loan officers, underwriters, and clients. Successfully addressing these challenges requires strong organizational skills, up-to-date knowledge of lending regulations, and the ability to implement streamlined workflow processes. Fostering a collaborative team environment and investing in ongoing training can also help ensure accuracy and efficiency throughout the loan processing cycle.

What is the difference between Consumer Loan Processing Manager vs Consumer Loan Underwriter?

AspectConsumer Loan Processing ManagerConsumer Loan Underwriter
Primary RoleOversees loan processing operations, manages staff, ensures complianceEvaluates loan applications, assesses risk, makes approval decisions
Required CredentialsTypically requires experience in loan processing, knowledge of regulationsOften requires underwriting certifications, financial analysis skills
Work EnvironmentManagement-focused, team leadership, administrative tasksAnalytical, decision-making, detailed review of applications
Industry UsageCommon in banks, credit unions, lending institutionsCommon in banks, mortgage companies, credit agencies

The Consumer Loan Processing Manager primarily oversees the loan processing team and ensures smooth operations, while the Consumer Loan Underwriter focuses on evaluating individual loan applications to determine approval. Both roles require knowledge of lending regulations, but the manager emphasizes team management and compliance, whereas the underwriter emphasizes risk assessment and decision-making.

What cities in Indiana are hiring for Consumer Loan Processing Manager jobs?

Cities in Indiana with the most Consumer Loan Processing Manager job openings:

Infographic showing various Consumer Loan Processing Manager job openings in Indiana as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 4% Hybrid, and 17% Remote job distribution.

Consumer Loan Servicing Specialist

South Bend, IN • On-site

Everwise Credit Union
See more jobs at Everwise Credit Unionexternal

Full-time

Re-posted 2 days ago

Job description

Job Description:
Position Summary:
The Consumer Loan Servicing Specialist supports the ongoing administration of consumer secured and unsecured loan accounts by delivering exceptional member service, maintaining accurate loan records, and ensuring servicing activities are completed in accordance with internal procedures, investor requirements, and applicable regulatory guidelines. This role requires strong attention to detail, effective communication skills, and the ability to evaluate account information, apply established policies and make sound decisions within defined authority to resolve consumer secured and unsecured related concerns.
Primary Responsibilities and Duties:
  • Provide a positive member service experience by responding to various forms of communication such as phone, email, secure messaging, e-signed processed, or in person (if required).
  • Manage the post booking life of consumer open lines and collateralized loans. Which includes, but not limited to, performing maintenance on current loans, processing payoff requests, payment or fee adjustments, and loan history audits.
  • Able to navigate and apply knowledge across various servicing support systems and core banking platform, using established policy and procedures to make educated decisions to address discrepancies, errors, and exceptions within the Credit Union's fair servicing guidelines in the representative defined abilities.
  • Track perfection and release of liens for titled collateral. Follow up on missing titles, UCC/DMV documentation, and lien or title release maintenance to maintain a complete and accurate title portfolio.
  • Monitor insurance coverage requirements, process collateral placed insurance (CPI) placement and cancelation updates, complete CPI related adjustments and exceptions as authorized in our service level agreements. As well as coordinate with vendors and borrowers to resolve coverage gaps.
  • Develop and apply basic working knowledge of total loss, GAP, and insurance or CPI claims processes to support accurate loan servicing, member assistance, and timely issue resolution.
  • Coordinate with dealer partners and providers for cancellation events on additional products sold. This requires Calculating accurate refunds withing state regulations, maintaining accurate and compliant cancellation records, reconciliation of payments and credits received, and dispute or discrepancy resolution with any business partners.
  • Ensure compliant and on time credit bureau reporting of all consumer loans. Investigate, identify, and implement necessary corrections to the credit bureau reporting data for any consumer loan related disputes.
  • Follow all expected service guidelines for loans sold to secondary market securitization pools. This includes all participating loans with other financial institutions.
  • Effectively work cross-functionally with other departments throughout the credit union, maintaining a courteous and professional collaborative cadence to resolve loan or servicing related issues.
  • Assumes additional responsibilities as necessary for the continued growth and advancement of the Credit Union.

Knowledge/Skills:
  • Transaction Reconciliation, highly accurate data entry skills and detail orientated in research.
  • Excellent communication skills, both verbal and written.
  • Strong organizational skills and the ability to multi-task and prioritize the workload in a fast-paced work environment.
  • Ability to work independently and as part of a team.
  • Proficiency with computer systems and Microsoft Office Suite (e.g., Word, Excel, Outlook).

Minimum Requirements:
  • High School Diploma or GED
  • Previous work experience in a financial institution, credit union, or loan servicing environment required.
  • Previous consumer loan or collateral servicing experience preferred.
  • Working knowledge of relevant lending regulations and compliance concepts relating to consumer lending.

Everwise is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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