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Consumer Credit Counseling information

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How much do consumer credit counseling jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for consumer credit counseling in Kansas is $17.83, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $17.79 per hour, depending on experience, location, and employer.

What is a consumer credit counseling?

A Consumer Credit Counseling job involves helping individuals manage their debt, improve their credit, and create financial plans. Counselors assess clients' financial situations, provide budgeting advice, and may negotiate with creditors to establish repayment plans. They often work for nonprofit organizations, financial institutions, or government agencies. Their goal is to educate clients on responsible financial practices and help them regain financial stability.

What are some typical challenges faced by consumer credit counselors and how do they overcome them?

Consumer credit counselors often work with clients who are experiencing significant financial stress, which can make conversations emotional or difficult. Successfully navigating these challenges requires strong listening skills, empathy, and the ability to remain objective while providing actionable advice. Counselors may also encounter complex debt situations that require creative problem-solving and in-depth knowledge of financial tools and resources. Overcoming these challenges often relies on ongoing professional development and collaboration with colleagues or related agencies to stay informed on the latest industry trends and regulations.

What are the key skills and qualifications needed to thrive in the consumer credit counseling position, and why are they important?

To thrive in Consumer Credit Counseling, you need a solid understanding of personal finance, credit management, and debt reduction strategies, usually supported by relevant certifications such as Certified Credit Counselor (CCC). Familiarity with financial software, budgeting tools, and secure client management systems is typically required. Strong interpersonal communication, problem-solving abilities, and a nonjudgmental attitude are key soft skills that distinguish top performers. These skills are crucial for effectively guiding clients through sensitive financial challenges and fostering client trust and positive outcomes.

How much do consumer credit counselors make?

Consumer credit counselors typically earn a median annual salary of around $40,000 to $50,000, depending on experience, location, and employer. Salaries can vary based on certifications, such as Certified Credit Counselor, and the work environment, including non-profit or private sectors.

What certification do you need to be a consumer credit counselor?

To become a consumer credit counselor, professionals often obtain certifications such as the Certified Credit Counselor (CCC) credential from organizations like the National Foundation for Credit Counseling (NFCC) or the Association for Financial Counseling & Planning Education (AFCPE). These certifications typically require completing specific training programs, passing exams, and adhering to ethical standards. While not always mandatory, certification enhances credibility and job prospects in the field.

What are popular job titles related to Consumer Credit Counseling jobs in Kansas?

For Consumer Credit Counseling jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Consumer Credit Counseling jobs in Kansas look for?

The top searched job categories for Consumer Credit Counseling jobs in Kansas are:

Consumer Credit Counseling jobs near you
Infographic showing various Consumer Credit Counseling job openings in Kansas as of August 2026, with employment types broken down into 82% Full Time, 16% Part Time, 1% Temporary, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $37,092 per year, or $17.8 per hour.

General Counsel

CommunityAmerica Credit Union

Lenexa, KS • On-site

Full-time

Re-posted 11 days ago

CommunityAmerica Credit Union rating

8.5

Company rating: 8.5 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

Summary

The General Counsel serves as the chief legal advisor to the credit union and provides enterpriselevel legal leadership to executive management and the Board of Directors of a $9 billion, highly regulated financial institution operating across multiple jurisdictions. This role is accountable for overseeing all legal affairs of a complex credit union and its subsidiaries, with a particular focus on consumer and mortgage lending, regulatory compliance, litigation management, corporate governance, strategic transactions, and enterprise risk exposure.

The General Counsel plays a critical role in protecting the financial, reputational, and operational integrity of the organization, balancing legal risk with business strategy, regulatory expectations, and longterm growth objectives while supporting the credit union's mission and memberfocused culture.

Duties & Responsibilities

Legal Strategy, Executive Counsel & Governance

  • Serve as the primary legal advisor to the executive leadership team and Board of Directors, providing guidance on matters with enterprisewide impact and elevated regulatory exposure.
  • Provide practical, businessoriented legal advice on strategic initiatives, enterprise risk, and operational matters in a large, complex financial institution environment.
  • Support corporate governance functions for a multibilliondollar credit union, including board and committee governance, resolutions, policies, and executive materials.
  • Advise directors and officers regarding fiduciary duties, governance standards, and supervisory expectations applicable to large federally insured credit unions.
  • Identify legal and nonlegal risks that could materially impact the credit union's operations, capital, reputation, or growth trajectory.

Consumer Lending, Mortgage Lending & Regulatory Support

  • Provide legal guidance across a diverse and highvolume consumer and mortgage lending portfolio, including indirect lending, servicing, secondarymarket activity, and loss mitigation.
  • Interpret and advise on complex federal and state regulatory frameworks governing large credit unions, including TILA, RESPA, ECOA, FCRA, UDAAP, HMDA, FDCPA, and NCUA regulations.
  • Collaborate with Compliance, Risk, Audit, and Operations to support regulatory readiness, examinations, and enforcement risk mitigation.
  • Monitor legislative and regulatory developments that may materially affect the credit union's strategic initiatives, products, and subsidiaries.

Litigation, Investigations & External Counsel

  • Provide executive oversight of all litigation, investigations, consumer complaints, and contested matters, including those posing heightened financial or reputational risk.
  • Manage relationships with external legal counsel, ensuring effective strategy, cost control, and alignment with organizational priorities.
  • Coordinate responses to regulatory examinations, subpoenas, and enforcement actions involving federal and state agencies.

Contracting, Vendor Management & Corporate Assets

  • Oversee negotiation and execution of complex contracts, vendor agreements, mergers, leases, and strategic partnerships supporting enterprise operations.
  • Provide legal oversight for thirdparty relationships, technology initiatives, data usage, and vendor risk considerations at scale.
  • Advise on legal aspects of corporate facilities, properties, and longterm infrastructure planning.

Mergers, Acquisitions, Insurance & Continuity

  • Lead all legal aspects of mergers, acquisitions, and strategic transactions involving significant financial, operational, or regulatory implications.
  • Provide oversight of corporate insurance programs to ensure appropriate coverage for a large, diversified risk profile.
  • Support enterprise businesscontinuity planning from a legalrisk perspective.

Leadership & Organizational Culture

  • Lead, develop, and mentor the legal team, ensuring capabilities are aligned with the complexity and scale of a $9B financial institution.
  • Promote strong ethical standards, transparency, and a culture of accountability consistent with Board and regulatory expectations.
  • Collaborate across business units to ensure legal solutions support operational efficiency and superior member service.
Requirements

Education and Experience Requirements:

  • Juris Doctor (JD) degree from an accredited law school.
  • Licensed and in member in good standing of the Kansas and Missouri state bars
  • 10-15+ years of progressively responsible legal experience, with at least 5 years in senior management in a large, complex financial institution.
  • Prior inhouse counsel experience supporting a credit union organization strongly preferred.
  • Demonstrated experience advising executive leadership teams and Boards of Directors.
  • Senior leadership experience in a highly regulated environment required.

Required Knowledge, Skills & Abilities:

  • Deep expertise in consumer and mortgage lending laws, financial institution regulation, and enterprise legal risk management frameworks, with strong knowledge of corporate law concepts and practices.
  • Demonstrated ability to manage legal and regulatory risk within large, complex, and highly regulated organizations, including oversight of litigation, examinations, and outside counsel and vendors.
  • Excellent legal, analytical, and business judgment, with the ability to deliver practical, solutionsoriented advice in a fastpaced environment.
  • Exceptional drafting, negotiation, communication, and interpersonal skills, with the executive presence and credibility to advise the Board of Directors, Csuite, and senior leadership.
  • Proven strategic leadership skills, including the ability to lead, develop, and motivate legal and crossfunctional teams.
  • Strong project and matter management capabilities, with the ability to manage multiple highimpact, complex issues simultaneously while maintaining attention to detail, regulatory discipline, and business alignment.
  • Ability to collaborate effectively across all levels of the organization, resolve conflict constructively, and operate flexibly as a trusted business partner.
  • High level of integrity, discretion, professionalism, and sound judgment.
Employment Type: FULL_TIME

What CommunityAmerica Credit Union employees say

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