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Consumer Cellular Customer Service Jobs in Iowa (NOW HIRING)

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Consumer Cellular Customer Service information

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How much do consumer cellular customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for consumer cellular customer service in Iowa is $16.17, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $18.08 per hour, depending on experience, location, and employer.

What is a Consumer Cellular Customer Service?

A Consumer Cellular Customer Service job involves assisting customers with their wireless accounts, troubleshooting issues, and answering questions about plans, billing, and devices. Representatives typically handle phone calls, emails, or online chats to provide excellent customer support. Strong communication skills and a customer-focused attitude are essential. The role may be remote or in a call center, depending on the company’s setup.

What does a Consumer Cellular Customer Service do?

As a Consumer Cellular Customer Service representative, your workday generally involves assisting customers via phone, email, or chat with questions about billing, service plans, and technical support. You'll handle a steady flow of inquiries, track each interaction using CRM software, and often collaborate with your teammates or supervisors to resolve more complex issues. The role is typically structured with set shifts, and you’ll benefit from a supportive team environment where experienced colleagues and managers are available to lend assistance. Most days are fast-paced, offering valuable experience in communication and customer care, as well as opportunities for skill development and career advancement within the company.

What are the key skills and qualifications needed to thrive in the Consumer Cellular Customer Service position?

To thrive as a Consumer Cellular Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic computer proficiency are typically needed for this role. Patience, active listening, and a calm demeanor when assisting customers are crucial soft skills. These capabilities ensure that representatives can efficiently resolve customer issues, provide excellent service, and maintain customer satisfaction.

Does Consumer Cellular have remote jobs?

Consumer Cellular Customer Service positions can be available as remote jobs, especially for roles involving phone or online support. These remote customer service jobs typically require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed. Availability of remote roles may vary based on company needs and current openings.

What are the most commonly searched types of Consumer Cellular Customer Service jobs in Iowa?

The most popular types of Consumer Cellular Customer Service jobs in Iowa are:

What are popular job titles related to Consumer Cellular Customer Service jobs in Iowa?

For Consumer Cellular Customer Service jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Consumer Cellular Customer Service jobs in Iowa look for?

The top searched job categories for Consumer Cellular Customer Service jobs in Iowa are:

Consumer Cellular Customer Service jobs near you
Infographic showing various Consumer Cellular Customer Service job openings in Iowa as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $33,633 per year, or $16.2 per hour.

Customer Service Representative - 4063

Midstates Bank

Council Bluffs, IA • On-site

$13.75 - $18.50/hr

Full-time

Posted 16 days ago

Job description

Job Purpose:
Under general supervision, and in compliance with established policies and procedures, this position performs a broad variety of customer services and cross-selling of bank products and services. The CSR will perform assigned duties in accordance to Midstates Bank's Core Values and will adhere to the Quality Service Standards.
Essential Functions:
  • Provides account services to customers by receiving deposits; cashing checks, issuing savings withdrawals; processing night and mail deposits; selling cashier's checks, and money orders; redeeming US savings bonds. Includes handling inquiries and problem solving for customers.
  • Records transactions by logging cashier's checks, and other special services; obtains the necessary information to complete currency transaction reports.
  • Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
  • Performs account opening and closing duties for consumer and business customers including checking, savings, CDs, HSAs, other product types; provides ongoing support of these products.
  • Completes special requests by closing accounts; taking orders for checks; providing special statements, copies, faxes, and referrals; completing safe-deposit box procedures.
  • Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; turning in excess cash and mutilated currency to teller manager; maintaining supply of cash and currency.
  • Complies with bank operations and security procedures by participating in all dual-control functions; assisting in certification of proof.
  • Maintains customer confidence and protects bank operations by keeping information confidential.
  • Contributes to team effort by accomplishing related results as needed.
  • Willing to travel to other locations to cover staffing as needed.
  • Participates in civic activities to promote growth and development of the community and a positive image for the bank.
  • Other duties as assigned.

Skills/Qualifications: Customer Service, Attention to Detail, General Math Skills, Positive Communication, Integrity, Selling to Customer Needs, People Skills, Microsoft Windows and Office, Jack Henry SilverLake software.
Education: HS Diploma or equivalent
Experience: Cash handling experience; customer facing experience

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