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Consumer Call Centre Jobs (NOW HIRING)

tempus

$17.25 - $21.50/hr

Answers consumer inquires by utilizing multiple modules and programs to assist in first call ... Call Center and customer service experience highly preferred * Bilingual a plus Required Education

RIPIN

Call Center Specialist

Warwick, RI · On-site

$16.25 - $20.50/hr

The Consumer Resource Specialist also serves as an intermediary and first point of contact ... call center programs to ensure seamless service delivery and to avoid duplication of services.

Insperity

Call Center Manager

New Orleans, LA · On-site

$60K - $70K/yr

As Call Center Manager , you'll lead the day-to-day operations and continuous improvement of the E ... applicable consumer compliance requirements. * Strong leadership, coaching, decision-making ...

Jasco Products

CALL CENTER TECH SPECIALIST

Oklahoma City, OK · On-site

$76K - $77K/yr

Call Center Tech Specialist Oklahoma City, OK Overview Position Type: Full Time Category: Customer ... Consumer Care Specialists serve our customers with excellence by striving always to exceed ...

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Consumer Call Centre information

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How much do consumer call centre jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for consumer call centre in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are popular job titles related to Consumer Call Centre jobs?

For Consumer Call Centre jobs, the most frequently searched job titles are:

Call Center Representative

tempus
See more jobs at tempusexternal

$17.25 - $21.50/hr

Full-time

Re-posted 19 days ago

Job description

The Customer Service Representative has many layers and components as we are heavily integrated with each function in Fiscal Intermediary Processing & Support Services and the company as a whole. Working with a high volume of inbound and outbound calls, we are the “face and voice” of the company and as such; are first to hear of problems needing resolution; providers of program related resource information; and liaisons to other departments within the company. 

  • Call center and phone customer service experience highly preferred
  • Bilingual preferred: Fluent in English and all languages  
  • Stoughton office location
  • 3 months required in person for training, hybrid after training
  • Full time, 35 hours a week
  • Monday - Friday, 8:30am - 4:30pm

Essential Functions

  • Answers consumer inquires by utilizing multiple modules and programs to assist in first call resolution
  • Ability to learn, retain, and apply information based on training materials, which support program related topics
  • Liaison to other departments within the company

 

Competencies

  • Ability to multitask
    • Speak on call while reading notes
    • Utilize appropriate modules for research purposes
    • Engaging the caller while researching
    • Notation during the call
  • Professional, friendly and understanding of the consumer’s situation
  • Attentive to details
  • Ability to work efficiently as a team player
  • Ability to work independently
  • Working ability to problem solve 
  • Punctual and dependable

Preferred Experience

  • Call Center and customer service experience highly preferred
  • Bilingual a plus

Required Education

  • High School Diploma or equivalent

Work Environment

  • This job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • While performing the duties of this job, the employee is regularly required to talk and/or hear.  The employee is frequently required to sit; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

 

Travel

  • No travel is required for this position.

Other Duties

Note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

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