Consular Assistant Jobs in Texas (NOW HIRING)

A Case Analyst within the US Consular team reports directly to the Practice Leader / Associate. The analyst provides visa coordination support to the assigned Practice Leader / Associate. This role is based in Sydney, Australia. We welcome applications from candidates with U.S. immigration experience who are interested in relocating to or working in Australia and ideally someone with unrestricted work rights in Australia. Responsibilities Book visa appointments across Asia‐Pacific, coordinating with Fragomen Asia offices and co‐counsel, monitoring US Consular calendars, preparing emergency applications, and working with the US Government Third‐Party Provider to resolve scheduling issues. Communicate with the Consulate through multiple channels to resolve urgent VIP requests from FDBL US, corporate clients, and VIP applicants, applying knowledge of process and procedure. Respond to FDBL US inquiries on current Consulate adjudication patterns and required application documents, drawing on daily experience with Asia‐Pacific cases. Assist with US Corporate client relationship management by fielding queries from contacts and providing processing updates, requiring clear, fast, and client‐focused communication. Explain to visa applicants the core requirements of their visa category and how to best present their application to ensure successful outcomes, using knowledge gained from drafting cases with FDBL and the US Consular team. File, email, fax, photocopy, scan, and upload documents and perform other general case‐analysis administration tasks as required. Upload documents to Fragomen Connect, perform Connect updates, and conduct research tasks as directed. Amend templates, best practices, and application procedures based on official Consulate correspondence and observed adjudication patterns, drawing on daily experience with Asia‐Pacific consulates. Provide general administrative support and assistance to other team members as required. Maintain current knowledge of client‐specific and internal service‐level agreements. Attend training to maintain and develop relevant technical knowledge, techniques, and skills as required. Fragomen is committed to promoting diversity, inclusion, and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity, or intersex status. All offers and employment contracts are contingent upon the successful completion of the firm's pre‐employment screening process. Screening may include identity verification, confirmation of legal authorization to work in the offered location, and a comprehensive background check where permitted by local regulations. The firm may use limited AI‐assisted tools for administrative screening purposes only and no decision‐making; all hiring decisions are made by people. #J-18808-Ljbffr