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Consignment Associate Jobs in Racine, WI (NOW HIRING)

Customer Service Rep

Waukegan, IL · On-site

$24.33 - $32.84/hr

Issue RMA's and ensure parts are returned by ASP's and are moved from consignment. * Run open order ... Associate Recognition Programs. Yaskawa is an equal opportunity employer. EOE/M/F/Disabled/Vets ...

Consignment Associate information

What are some common challenges faced by Consignment Associates and how can they be managed effectively?

Consignment Associates often encounter challenges such as managing fluctuating inventory levels, accurately assessing the value of incoming items, and maintaining clear communication with consignors. To manage these effectively, it's important to develop strong organizational skills, become familiar with pricing trends, and use inventory management systems. Building rapport with consignors and customers also helps ensure smooth transactions and repeat business. Regular training and staying updated on industry best practices can further support success in this role.

What are the key skills and qualifications needed to thrive as a Consignment Associate, and why are they important?

To thrive as a Consignment Associate, you need strong organizational abilities, attention to detail, and basic retail or inventory management experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and consignment platform tools is typically required. Excellent customer service, communication, and problem-solving skills help you build rapport with consignors and buyers alike. These skills ensure efficient processing, accurate inventory management, and positive client experiences, which are vital for success in consignment retail environments.

What is the difference between Consignment Associate vs Retail Sales Associate?

AspectConsignment AssociateRetail Sales Associate
Required CredentialsHigh school diploma; experience in sales or customer serviceHigh school diploma; sales or customer service experience often preferred
Work EnvironmentConsignment stores, boutiques, or specialty shopsDepartment stores, retail outlets, or malls
Employer & IndustryConsignment shops, secondhand stores, luxury boutiquesRetail chains, department stores, specialty retailers

Consignment Associates typically work in consignment shops or boutiques, focusing on managing inventory and assisting customers with consigned items. Retail Sales Associates work in broader retail environments, selling a variety of products. Both roles require customer service skills and similar credentials, but their work settings and product focus differ.

What are Consignment Associates?

Consignment Associates are professionals who work with consignment stores or businesses to manage the intake, pricing, display, and sale of consigned goods, which are items sold on behalf of their owners. They evaluate items for quality and authenticity, handle customer inquiries, and help ensure that both consignors and customers have a positive experience. Consignment Associates also track inventory, process sales transactions, and may assist with marketing or merchandising tasks. Their role is key to ensuring a smooth operation and maximizing sales for both the store and the consignors.
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Infographic showing various Consignment Associate job openings in Racine, WI as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

$50K - $68K/yr

Full-time

Retirement

Posted 27 days ago


Job description

Yaskawa America, Inc. - Drives & Motion Division is a global leader in variable speed drives, motion controls and robotics.  We look to hire people who value a positive work culture, want to be part of a winning team, and have a desire to learn and grow. Yaskawa’s culture of continuous improvement values hiring individuals that are looking for the opportunity to stretch their current talents and skills to the next level and beyond. 

We are seeking a Customer Service Representative to coordinate, process and close warranty customer property claims, ensuring all are followed up on and completed, schedule Drives field service and startups and process customer and ASP warranty claims timely to ensure customer satisfaction and minimal customer down time.

  • Quote Drives Field Service, Startup Industrial, Startup Commercial as well as Customer Property Repairs for Drives products.
  • Processes in house repair orders and follows through from start to finish.
  • Ships warranty part shipments when required.
  • Schedule Drives Field Service and Startups based on Product, Tech location and availability of parts and or personnel whether internal or 3rd party.
  • Responsible for issuing purchase orders for the ASP providers.
  • Issue RMA’s and ensure parts are returned by ASP’s and are moved from consignment.
  • Run open order reports each week and follow up with ASP’s to ensure their reports are received, parts are returned, warranty is verified and invoice is submitted.
  • Review ASP service reports for trips and hours to ensure they are within the program’s requirements.
  • Follow up and confirm/complete/bill open orders and advising customer of the outcome.
  • Process and ensure proper warranty information is provided to factories so that Yaskawa is reimbursed for products covered under warranty.
  • Provide pertinent feedback to Sales team and Management of any technical issues requiring follow-up.
  • Resolve conflicts with ASP’s, distributors and end users.

Qualifications:

  • Minimum of five to eight years of Customer Service, Order Entry and/or Call Center experience preferred
  • Strong Project Management and organizational skill-sets
  • Must be able to work with all levels of management, various departments, external sales and many different types of customers
  • Excellent communication and interpersonal abilities including technical writing and presentation skills; highly organized and strong analytical skills
  • Proficient with PC and software (word processing, graphics, spreadsheets, etc.)
  • SAP/CRM knowledge concerning the Service and Sales Modules is highly preferred
  • Familiarity with business systems and a good understanding of production, engineering, sales, and aftermarket functions
  • Possess a knowledge and proven background in creating and improving workflow and business processes
  • A thorough understanding and demonstrated experience of troubleshooting and problem resolution techniques
  • Must be able to communicate effectively with customers to determine the best course of action for each situation
  • Ability to work under high pressure; in constantly changing environment.
  • Must be able to work independently with minimal Supervision

Some key advantages to working at Yaskawa include: a global environment with interactions to numerous cultures, career opportunities in diverse areas, a highly competitive benefit package, including uncapped incentive plan, car allowance, a generous 401(K) plan, profit sharing, corporate wide bonus plan, educational assistance programs offering up to $10,000 a year for graduate courses, and monetary rewards through Associate Recognition Programs.  Yaskawa is an equal opportunity employer.

EOE/M/F/Disabled/Vets