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Consignment Associate Jobs in Kannapolis, NC (NOW HIRING)

ELGi

Customer Support Administrator

Charlotte, NC · On-site

$16.75 - $22.25/hr

Coordinate the processing and invoicing for distributor consignment inventory, involving the ... Associate's or Bachelor's Degree in a relevant field preferred * Production and/or fulfillment ...

All JobsConsignment Associate JobsConsignment Associate Jobs in Kannapolis, NC

Consignment Associate information

What is a consignment associate?

Consignment Associates are professionals who work with consignment stores or businesses to manage the intake, pricing, display, and sale of consigned goods, which are items sold on behalf of their owners. They evaluate items for quality and authenticity, handle customer inquiries, and help ensure that both consignors and customers have a positive experience. Consignment Associates also track inventory, process sales transactions, and may assist with marketing or merchandising tasks. Their role is key to ensuring a smooth operation and maximizing sales for both the store and the consignors.

What are the key skills and qualifications needed to thrive as a consignment associate?

To thrive as a Consignment Associate, you need strong organizational abilities, attention to detail, and basic retail or inventory management experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and consignment platform tools is typically required. Excellent customer service, communication, and problem-solving skills help you build rapport with consignors and buyers alike. These skills ensure efficient processing, accurate inventory management, and positive client experiences, which are vital for success in consignment retail environments.

What are some common challenges faced by consignment associates and how can they be managed effectively?

Consignment Associates often encounter challenges such as managing fluctuating inventory levels, accurately assessing the value of incoming items, and maintaining clear communication with consignors. To manage these effectively, it's important to develop strong organizational skills, become familiar with pricing trends, and use inventory management systems. Building rapport with consignors and customers also helps ensure smooth transactions and repeat business. Regular training and staying updated on industry best practices can further support success in this role.

What is the difference between Consignment Associate vs Retail Sales Associate?

AspectConsignment AssociateRetail Sales Associate
Required CredentialsHigh school diploma; experience in sales or customer serviceHigh school diploma; sales or customer service experience often preferred
Work EnvironmentConsignment stores, boutiques, or specialty shopsDepartment stores, retail outlets, or malls
Employer & IndustryConsignment shops, secondhand stores, luxury boutiquesRetail chains, department stores, specialty retailers

Consignment Associates typically work in consignment shops or boutiques, focusing on managing inventory and assisting customers with consigned items. Retail Sales Associates work in broader retail environments, selling a variety of products. Both roles require customer service skills and similar credentials, but their work settings and product focus differ.

What are popular job titles related to Consignment Associate jobs in Kannapolis, NC?

For Consignment Associate jobs in Kannapolis, NC, the most frequently searched job titles are:

What job categories do people searching Consignment Associate jobs in Kannapolis, NC look for?

The top searched job categories for Consignment Associate jobs in Kannapolis, NC are:

What cities near Kannapolis, NC are hiring for Consignment Associate jobs?

Cities near Kannapolis, NC with the most Consignment Associate job openings:

Consignment Associate jobs near you
Infographic showing various Consignment Associate job openings in Kannapolis, NC as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 28% Part Time, 1% Temporary, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Customer Support Administrator

ELGi North America

Charlotte, NC • On-site

$16.75 - $22.25/hr

Full-time

Re-posted 21 days ago

Job description

About Us
Established in 1960, ELGi is a global compressed air solutions provider with over two million customers across 100 countries. With over 400 products and accessories, ELGi aims to provide the lowest ownership cost experience supported by responsive service. Our brand goal of being "Always Better" for our customers, employees, investors, suppliers, distributors, and societies serves as the backbone for our aspiration to be the preferred compressed air partner. Established in 2012, ELGi Compressors USA provides compressed air solutions to a variety of markets and applications throughout North America. We believe the USA will be a critical driver in our growth ambitions and are aggressively investing in establishing our market capabilities, expanding distribution, and building customer trust. As we approach our business goals, we aim to become the employer of choice.
About the Opportunity
The Customer Support Administrator is a multifaceted role responsible for providing comprehensive support to regional sales managers, distributors, and the customer support team. This position involves handling customer/distributor requests, coordinating order fulfillment with operations, providing quotations, information on stock availability, delivery dates, and prices, as well as efficiently handling order management.
As a Customer Support Administrator, you will:
  • Respond to inbound phone calls and e-mails from distributors and the general public.
  • Provide customer support to ELGi network of distributors and regional Sales Managers, including, but not limited to, providing quotations, information on product specifications/availability (based on service level agreement with operations), and providing order acknowledgement.
  • Generate invoices for parts, equipment and accessories, ensuring appropriate pricing, discounts, and/or freight charges are applied. Review incoming purchase orders for accuracy and completeness before processing.
  • Track fulfillment of sales orders, including monitoring, reporting, and communication around on-time delivery status.
  • Coordinate the processing and invoicing for distributor consignment inventory, involving the appropriate internal contact(s) as needed.
  • Coordinate with logistics function to ensure on-time shipment.
  • Coordinate with AR on credit card payments and credit holds.
  • Provide estimates for customer freight in distributor/customer quotes.
  • Process Credits and RMAs.
  • Proactively identify opportunities for process improvements to enhance the efficiency of order management.

The Customer Support Administrator opportunity may be a match for you if you have the following qualifications:
  • High School Diploma or equivalent.
  • 2+ years of experience providing customer and/or sales support in a manufacturing or distribution environment.
  • Proficiency with Microsoft Office Suite, Windows Operating System, CRM (Salesforce) and ERP system(s).
  • Exceptional customer service skills.
  • Effective written and oral communication skills.
  • Strong time management, organization, and prioritization skills.
  • Good mathematical and analytical abilities.
  • Keen attention to detail.
  • Customer-focused and team-oriented.
  • Associate's or Bachelor's Degree in a relevant field preferred
  • Production and/or fulfillment experience in a manufacturing or distribution environment preferred
  • Industrial or technical product experience preferred

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