Account Manager
York, PA · On-site
... consignment agreements, Revision changes, Price adjustment considerations, and key escalation resource supporting Customer Support Associates. * Organize and attend regularly scheduled customer ...
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Account Manager
York, PA · On-site
... consignment agreements, Revision changes, Price adjustment considerations, and key escalation resource supporting Customer Support Associates. * Organize and attend regularly scheduled customer ...
Consignment Associate information
What is a consignment associate?
Consignment Associates are professionals who work with consignment stores or businesses to manage the intake, pricing, display, and sale of consigned goods, which are items sold on behalf of their owners. They evaluate items for quality and authenticity, handle customer inquiries, and help ensure that both consignors and customers have a positive experience. Consignment Associates also track inventory, process sales transactions, and may assist with marketing or merchandising tasks. Their role is key to ensuring a smooth operation and maximizing sales for both the store and the consignors.
What are the key skills and qualifications needed to thrive as a consignment associate?
To thrive as a Consignment Associate, you need strong organizational abilities, attention to detail, and basic retail or inventory management experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and consignment platform tools is typically required. Excellent customer service, communication, and problem-solving skills help you build rapport with consignors and buyers alike. These skills ensure efficient processing, accurate inventory management, and positive client experiences, which are vital for success in consignment retail environments.
What are some common challenges faced by consignment associates and how can they be managed effectively?
Consignment Associates often encounter challenges such as managing fluctuating inventory levels, accurately assessing the value of incoming items, and maintaining clear communication with consignors. To manage these effectively, it's important to develop strong organizational skills, become familiar with pricing trends, and use inventory management systems. Building rapport with consignors and customers also helps ensure smooth transactions and repeat business. Regular training and staying updated on industry best practices can further support success in this role.
What is the difference between Consignment Associate vs Retail Sales Associate?
| Aspect | Consignment Associate | Retail Sales Associate |
|---|---|---|
| Required Credentials | High school diploma; experience in sales or customer service | High school diploma; sales or customer service experience often preferred |
| Work Environment | Consignment stores, boutiques, or specialty shops | Department stores, retail outlets, or malls |
| Employer & Industry | Consignment shops, secondhand stores, luxury boutiques | Retail chains, department stores, specialty retailers |
Consignment Associates typically work in consignment shops or boutiques, focusing on managing inventory and assisting customers with consigned items. Retail Sales Associates work in broader retail environments, selling a variety of products. Both roles require customer service skills and similar credentials, but their work settings and product focus differ.
What are the most commonly searched types of Consignment jobs in Harrisburg, PA?
The most popular types of Consignment jobs in Harrisburg, PA are:
What are popular job titles related to Consignment Associate jobs in Harrisburg, PA?
For Consignment Associate jobs in Harrisburg, PA, the most frequently searched job titles are:
What job categories do people searching Consignment Associate jobs in Harrisburg, PA look for?
The top searched job categories for Consignment Associate jobs in Harrisburg, PA are:
What cities near Harrisburg, PA are hiring for Consignment Associate jobs?
Cities near Harrisburg, PA with the most Consignment Associate job openings:
Account Manager
York, PA • On-site
New Standard Corporation
Other
Posted 10 days ago
Key responsibilities
Address and review contractual agreements, manage consignment agreements, and handle price adjustments and escalation support.
Organize and participate in customer reviews focused on performance metrics, value analysis, and customer feedback.
Support the resolution of accounts receivable issues and lead cross-functional teams for customer change requests and initiatives.
Job description
Essential Key Functions and Accountabilities: (Responsibilities and major tasks performed)
- Address and ensure effective Margin review and correction, Job obsolescence / die storage program and policy, Review and manage contractual agreements, manage consignment agreements, Revision changes, Price adjustment considerations, and key escalation resource supporting Customer Support Associates.
- Organize and attend regularly scheduled customer reviews (Focus of reviews is Customer Scorecard, Supplier Performance, Value Analysis/Value Engineering (VAVE), Financial Account Overview, Voice of the Customer
- Solicit and obtain new business from existing customers in collaboration with Sales Engineering.
- Periodic and routine evaluations of business value of assigned accounts using key metrics, assessing profitability versus resource consumption and impact on organizational objectives.
- Assist in ultimate resolution of any Accounts Receivable issues that cannot be resolved by others in the organization.
- Review and ensure compliance of contracts/agreements with customers that clearly define the required organizational behaviors including (raw material exposure; ordering practices; lead times; terms and conditions; etc.)
- Provide routine reporting, documenting key activities with commitments, existing Customer developments and progress in the Sales cycle.
- Lead cross-functional teams in support of customer business change requests and initiatives.
- Actively participate within New Product Introduction (NPI) as the customer liaison to ensure all pricing, contractual commitments, and rules of engagement meet required results (R2).
- Show concern for safety of self/others and act in a safe manner to protect people and property. (Goal Zero recordable accidents).
Job Specific Competencies
- Excellent verbal and written communication skills
- Excellent organizational skills
- Attention to details
- Proficient with Microsoft Office Suite or related software
- Customer/Quality focus
- Initiative/drive results oriented
- Judgment & decision making
- Safety first focus
- Time management
- Strong coordination skills Internally/Externally
- Team Player
Working Conditions:
- Sitting, standing, walking
Experience and Education Required:
- 4-year degree or equivalent experience
- 5+ years’ experience with OE Customers/Contract Manufacturing a Plus
- Read, Write and Speak English
- High school diploma or GED
- Experience with Microsoft Office Products
- Strong interpersonal skills
- Attention to detail
- Proven record of winning
Core Values:
- RESPECT - To value differences and be open to opinions, be respectful of other’s time and assume positive intent
- INTEGRITY - To match our actions to our intent while earning and maintaining each other’s trust
- HUMILITY - To recognize potential for improvement in ourselves, give credit to others when due, and seek first to understand
- TEAMWORK - To excel through effective communication and collaboration while being accountable to the team
- INNOVATION - To seek transformative solutions through creative problem solving, resourcefulness, and openness to new ideas
- DRIVE - To demonstrate a discipline to process, bias to action, strive for continuous improvement, and deliver results at every level
OTHER DUTIES AS ASSIGNED