... consignment, and second-hand thrift.) * Performs assigned duties within the framework of our ... Associate's degree in business or related field preferred. * Strong leadership, interpersonal, and ...
... consignment, and second-hand thrift.) * Performs assigned duties within the framework of our ... Associate's degree in business or related field preferred. * Strong leadership, interpersonal, and ...
Consignment Associate information
What is a consignment associate?
Consignment Associates are professionals who work with consignment stores or businesses to manage the intake, pricing, display, and sale of consigned goods, which are items sold on behalf of their owners. They evaluate items for quality and authenticity, handle customer inquiries, and help ensure that both consignors and customers have a positive experience. Consignment Associates also track inventory, process sales transactions, and may assist with marketing or merchandising tasks. Their role is key to ensuring a smooth operation and maximizing sales for both the store and the consignors.
What are the key skills and qualifications needed to thrive as a consignment associate?
To thrive as a Consignment Associate, you need strong organizational abilities, attention to detail, and basic retail or inventory management experience, often supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory tracking software, and consignment platform tools is typically required. Excellent customer service, communication, and problem-solving skills help you build rapport with consignors and buyers alike. These skills ensure efficient processing, accurate inventory management, and positive client experiences, which are vital for success in consignment retail environments.
What are some common challenges faced by consignment associates and how can they be managed effectively?
Consignment Associates often encounter challenges such as managing fluctuating inventory levels, accurately assessing the value of incoming items, and maintaining clear communication with consignors. To manage these effectively, it's important to develop strong organizational skills, become familiar with pricing trends, and use inventory management systems. Building rapport with consignors and customers also helps ensure smooth transactions and repeat business. Regular training and staying updated on industry best practices can further support success in this role.
What is the difference between Consignment Associate vs Retail Sales Associate?
| Aspect | Consignment Associate | Retail Sales Associate |
|---|---|---|
| Required Credentials | High school diploma; experience in sales or customer service | High school diploma; sales or customer service experience often preferred |
| Work Environment | Consignment stores, boutiques, or specialty shops | Department stores, retail outlets, or malls |
| Employer & Industry | Consignment shops, secondhand stores, luxury boutiques | Retail chains, department stores, specialty retailers |
Consignment Associates typically work in consignment shops or boutiques, focusing on managing inventory and assisting customers with consigned items. Retail Sales Associates work in broader retail environments, selling a variety of products. Both roles require customer service skills and similar credentials, but their work settings and product focus differ.
What are popular job titles related to Consignment Associate jobs in Fort Pierce, FL?
For Consignment Associate jobs in Fort Pierce, FL, the most frequently searched job titles are:
What job categories do people searching Consignment Associate jobs in Fort Pierce, FL look for?
The top searched job categories for Consignment Associate jobs in Fort Pierce, FL are:
What cities near Fort Pierce, FL are hiring for Consignment Associate jobs?
Cities near Fort Pierce, FL with the most Consignment Associate job openings:
Full-time
Posted 10 days ago
Job description
MISSION CONTRIBUTION:
To ensure the efficient and cost-effective operation and stewardship of the Goodwill Good Neighbor Center (GGC) to maximize profitability and increase training opportunities.
SUMMARY:
Under the supervision of the assigned Director or District Manager the GGC TLC is responsible for all aspects of operating a GGC.
ESSENTIAL FUNCTIONS:
- Ensures and provides open and honest communication that encourages that all team members do not place themselves, donors or customers in harm’s way
- Communicates and supports Goodwill’s drug-free workplace, strives for and maintains a positive work environment following Goodwill’s Core Values and Guiding Principles
- Understands represents Goodwill’s zero tolerance for harassment, substance abuse, workplace violence, failure to report medical incidents (work or non-work related), and theft or other related offenses
- Ensures 100% world-class customer service.
- Hires, trains, develops, supervises, and evaluates team members within the framework of Goodwill policies and procedures and job descriptions.
- Develops, trains, and supervises Assistant Team Leaders (ATLs), ensuring they are able to perform any of the duties and responsibilities outlined in this position description on a regular or intermittent basis with the goal of preparing future TLCs.
- Operates the GGC within budgeted expense to revenue ratios and donor value.
- Ensures good stewardship of all donations, through proper handling and processing of incoming donation flow in and out of the GGC in accordance with Goodwill policies and procedures.
- Schedules/maintains labor and payroll in accordance with Goodwill policies and procedures.
- Responsible for image, maintenance, loss prevention, safety, and security of the GGC in accordance with GISEFL policies and procedures.
- Responsible for ordering and maintaining supplies and all other Goodwill property in a secured manner in accordance with established budget and practices.
- Is responsible for:
- Cash handling
- Comment cards
- Monthly Safety Site Inspection
- Incident/Accident reports
- Petty Cash and Expense Reports
- Purchase and supply orders
- Quarterly PLU Reports and analysis
- Team Meeting Minutes
- Transfer and Rotation Report (TANDR)
- Weekly Scheduler with two weeks scheduled for all team members
- WESA Reports completed in an accurate and timely manner
- Work requests (Facility Maintenance and Information Support)
- Maintains compliance with Commission on Accreditation of Rehabilitation Facility (CARF) standards.
- Keeps informed of product knowledge, industry trends, and competitive pricing through comparative shopping of competitors (e.g., full or discount retail, consignment, and second-hand thrift.)
- Performs assigned duties within the framework of our Guiding Principles and Core Values.
- Attends in-service and related training as assigned by Operations Leadership.
- May be asked to participate in activities outside of Goodwill.
- Performs other duties as assigned by Operations Leadership.
MINIMUM QUALIFICATIONS:
- Minimum of two years of management/supervisory experience in a business (retail) setting preferred.
- High School Diploma or GED required.
- Associate’s degree in business or related field preferred.
- Strong leadership, interpersonal, and verbal and written communication skills.
- Basic computer skills.
PHYSICAL REQUIREMENTS:
- Able to bend, reach and stand for extensive periods of time and lift up to (40) forty pounds. May be required to lift heavier goods/items with the assistance of another team member.
- Able to perform tasks that require repetitive motion, i.e., tagging or hanging clothes. Manual dexterity is required.
SPECIAL REQUIREMENTS:
- TLCs are required to be available for opening the store a minimum of two times per week, with a mandatory obligation to open at least once per week. Additionally, they must be available to close the store at least twice per week, with a requirement to do so at least once per week. Consequently, this ensures that each TLC will be responsible for both opening and closing the store on at least two separate days each week.
- TLCs are expected to approve payroll each payroll Monday and work a minimum of two Saturdays per month.
- Must have a reliable means of transportation.
- This position is safety-sensitive and requires drug testing.
- This role may require access to facility keys and alarm systems.
CRITICAL PERFORMANCE FACTORS (CPFS)
- Efficiency (Location vs goal)
- Transaction Value (Location vs goal)
- Donor Value (Location vs goal)
- Sales per Labor Hour vs LY (Location vs goal)
- Sales vs Budget (Location vs goal)
- Payroll as a Percent of Revenue (Location vs goal)
- Budgeted Profit vs Actual Profit (Location vs goal)
- Retention (New Hire 90-day retention and annual retention vs LY)
- Role Model Worker % of TMs vs goal
- Customer Service (Internal and External)
- Image (GGC, Team, and Signage)
- Change Round up as a % of Transactions (>30% and higher than previous year)
- Administration - Performance management/Training (zero overdue)
- Reporting-Quarterly Business Unit, Team Meeting Minutes, Safety, Over/Short
- Operations - GGC Internal Audit metric score
- Safety – GGC Safety metric score