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Connexus Customer Service Representative Jobs in Boca Raton, FL

Customer Service Representative

Oakland Park, FL · On-site

$15 - $20.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Rep

Boca Raton, FL · Remote

$15.25 - $20.50/hr

Claims Customer Service Representatives are responsible for the adjudication of a variety of claims submitted over the phone and online including, but not limited to, Tire & Wheel repairs, Pre-Paid ...

New

Customer Service Representative

West Park, FL · On-site

$14.75 - $20.25/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Representative

Tamarac, FL · On-site

$15.25 - $20.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

New

Customer Service Representative

Pompano Beach, FL · On-site

$15.50 - $21/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

Customer Service Representative

Boca Raton, FL

$15.25 - $20.75/hr

Customer Service Representative-Deerfield Beach, FL, Summary NexGen Agency is looking to hire outstanding Customer Service Representatives for our retail accounts. NexGen Agency is a fun, fast paced ...

Customer Service Representative

Hollywood, FL · On-site

$14.50 - $20/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Showing results 21-40

Connexus Customer Service Representative information

See Boca Raton, FL salary details

$9

$17

$25

How much do connexus customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for connexus customer service representative in Boca Raton, FL is $17.84, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.86 per hour, depending on experience, location, and employer.

What does a Connexus Customer Service Representative do?

A Connexus Customer Service Representative assists customers with their inquiries, concerns, and technical issues related to Connexus products or services. They typically handle phone calls, emails, and chat messages, providing information, troubleshooting problems, and ensuring customer satisfaction. Representatives may also help with account management, billing questions, and guiding customers through Connexus systems. Their goal is to resolve issues efficiently while delivering a positive customer experience.

What are some common challenges faced by Connexus Customer Service Representatives, and how are they typically addressed?

Connexus Customer Service Representatives often encounter challenges such as managing high call volumes, handling complex customer inquiries, and maintaining a positive attitude during difficult conversations. To address these, Connexus provides thorough training, access to a knowledge base, and ongoing support from supervisors and team leads. Representatives are encouraged to use active listening and problem-solving skills to resolve issues efficiently, and regular team meetings offer opportunities to share best practices and receive feedback. This collaborative environment helps employees develop resilience and continuously improve their service quality.

What are the key skills and qualifications needed to thrive as a Connexus Customer Service Representative?

To thrive as a Connexus Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, call center phone systems, and Microsoft Office Suite is typically required. Patience, active listening, and a customer-focused attitude help you stand out in this role. These skills ensure accurate information delivery, efficient issue resolution, and positive customer experiences, which are vital for company reputation and client retention.

What is the difference between Connexus Customer Service Representative vs Connexus Customer Service Representative?

AspectConnexus Customer Service RepresentativeConnexus Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall centers, office settings, remote optionsCall centers, office settings, remote options
Employer & Industry UsageUtility cooperative, customer support in energy sectorUtility cooperative, customer support in energy sector
Common Search & ComparisonCustomer service roles in energy/utilitiesCustomer service roles in energy/utilities

Both roles involve providing customer support within the energy or utility industry, requiring similar credentials and work environments. The primary difference lies in the specific job titles used by employers, but their responsibilities and qualifications are largely the same, making them interchangeable in most contexts.

What are popular job titles related to Connexus Customer Service Representative jobs in Boca Raton, FL? For Connexus Customer Service Representative jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Connexus Customer Service Representative jobs in Boca Raton, FL look for? The top searched job categories for Connexus Customer Service Representative jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Connexus Customer Service Representative jobs? Cities near Boca Raton, FL with the most Connexus Customer Service Representative job openings:
Infographic showing various Connexus Customer Service Representative job openings in Boca Raton, FL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $37,102 per year, or $17.8 per hour.

Customer Service Representative (CSR)

M S International Inc.

Deerfield Beach, FL • On-site

$18.75 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 28 days ago


Job description

Summary: The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties include guiding customers through the showroom and assisting with product selection. The role also involves backend operations such as processing orders and coordinating logistics. CSRs play a crucial role in delivering outstanding service, ensuring customer satisfaction, and upholding company standards.
Work Hours: Monday to Friday from 08:30 AM to 05:00 PM, 2 Saturday(s) a month from 09:00 AM to 01:00 PM
Seniority Level: Entry Level
Employment Type: Full-time
Compensation: This hourly, non-exempt position pays from $18.75 to $21.75 per hour, with overtime compensated at 1.5 times the base rate. New hires usually earn between $40,000 and $54,400 annually, or more, depending on experience, overtime hours, and bonuses.
To perform this job successfully, the individual must be able to complete the following essential duties and responsibilities:
  • Provide exceptional customer service through phone, email, and in-person interactions.
  • Build and nurture strong customer relationships.
  • Assist customers in selecting the appropriate products for their needs.
  • Retrieve and bring product samples to customers in the showroom
  • Address customer issues related to transactions, deliveries, and products
  • Accurately maintain customer contact information and transaction records.
  • Follow up with customers on quotes, inquiries, and sales opportunities.
  • Process sales transactions, payments, and generate sales orders.
  • Schedule deliveries and coordinate logistics for material shipments.
  • Create shipping orders and packing lists.
  • Answer inbound sales calls and proactively make outbound calls.
  • Ensure showroom displays are maintained to the highest standards.
  • Monitor stock levels to ensure efficient processing of customer orders.
  • Support trade customers by understanding their project needs and recommending suitable MSI materials.
  • Maintain marketing materials for easy customer access.
  • Collaborate with Sales Representatives to keep account transactions and inventory up to date.
  • Stay informed about company products and services.
  • Perform additional duties as required.

Additionally the candidate must meet the following Education and/or Experience requirements:
  • High School Diploma required; some college coursework preferred.
  • Minimum of 1 year of customer service experience.
  • Strong communication skills with a positive, solution-oriented approach.
  • Attentive to customer needs and details.
  • Proven ability to manage multiple tasks simultaneously.
  • Goal-oriented with a focus on delivering excellent customer service.
  • Strong math skills and the ability to perform quick calculations.
  • Proficient with PCs and navigating a multi-window environment.
  • Intermediate skills in MS Outlook, Word, and Excel.
  • Bilingual (Spanish) preferred.

This role has the following physical demands:
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to use their hands to handle objects, tools, or controls; reach with their hands and arms; and communicate verbally. The employee frequently walks, stands and occasionally sits.
  • The employee must regularly lift, pull and move up to 25 pounds and occasionally up to 50 pounds. Specific vision abilities required by this job include close vision.

Benefits: MSI offers a comprehensive benefits package designed to support and reward our employees. Depending on the role, this may include:
  • Referral, holiday, and annual bonuses or commission opportunities
  • Eligibility for an annual merit-based increase
  • Paid Time Off
  • Medical, Dental, and Vision Insurance
  • Company-paid Short Term and Long Term disability;
  • Company-paid Life Insurance
  • Tuition Reimbursement
  • Traditional and Roth 401(k) plans with company matching contributions
  • Charitable donation matching programs
  • Free, company-sponsored 1-on-1 tutoring for children/dependents of MSI employees in grades k-12, including free tutoring for SAT and ACT tests.