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Connected Solution Specialist Jobs (NOW HIRING)

San Diego State University Research Foundation

$6.0K - $6.5K/mo

The Product Solutions Specialist is responsible for supporting the technical ... solution needs of the Academy connected to product development, implementation, procedure and ...

LHH US

AI Specialist

Brookfield, WI · Hybrid

$125K - $160K/yr

AI Solutions Specialist Hybrid position Position Summary The AI Solutions Specialist will lead the ... Ryan Mason Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to ...

NRG

Customer Solutions Specialist - Remote

Lindon, UT · On-site +1

$85 - $145/hr

At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint ... solution experiences. As a Customer Solutions Specialist , you'll master the full customer ...

NRG Energy

Customer Solutions Specialist - Remote

$85 - $145/hr

At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint ... solution experiences. As a Customer Solutions Specialist , you'll master the full customer ...

NRG

Customer Solutions Specialist - Remote

Lindon, UT · Remote

$85 - $145/hr

At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint ... solution experiences. As a Customer Solutions Specialist , you'll master the full customer ...

Sonepar

Solutions Specialist

Hot Springs, AR · On-site

Stay connected with us - follow our journey, job openings, and latest news on LinkedIn and Facebook ... Automation Sales & Services Specialist Location: North/Central Arkansas About Crawford: If you are ...

NRG

Customer Solutions Specialist - Remote

Lindon, UT · Remote

$85 - $145/hr

At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint ... solution experiences. As a Customer Solutions Specialist , you'll master the full customer ...

Vivint

Customer Solutions Specialist - Remote

$85 - $145/hr

At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint ... solution experiences. As a Customer Solutions Specialist , you'll master the full customer ...

New

Sonepar

Solutions Specialist

Hot Springs, AR · On-site

Stay connected with us - follow our journey, job openings, and latest news on LinkedIn and Facebook ... Automation Sales & Services Specialist Location: North/Central Arkansas About Crawford: If you are ...

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All JobsConnected Solution Specialist Jobs

Connected Solution Specialist information

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How much do connected solution specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for connected solution specialist in the United States is $30.60, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $38.46 per hour, depending on experience, location, and employer.

What is a connected solution specialist?

Connected Solution Specialists are professionals who help businesses and customers implement, integrate, and optimize technology solutions that connect devices, systems, or services. They often work with Internet of Things (IoT) products, smart devices, or enterprise connectivity tools to ensure seamless communication and functionality. These specialists may provide technical support, consult on solution design, and assist with troubleshooting to enhance user experience and operational efficiency.

How does a connected solution specialist typically collaborate with other departments to deliver integrated solutions?

Connected Solution Specialists frequently work cross-functionally, collaborating with teams such as sales, IT, engineering, and customer support to design and implement tailored solutions for clients. This role often involves translating customer needs into technical requirements, coordinating with product teams to ensure seamless integration, and providing feedback to improve offerings. Effective communication and project management skills are essential, as you'll regularly participate in joint meetings, align on client objectives, and troubleshoot deployment challenges together.

What are the key skills and qualifications needed to thrive as a connected solution specialist, and why are they important?

To thrive as a Connected Solution Specialist, you need expertise in networking, IoT technologies, and solution integration, often supported by a degree in IT or engineering and relevant certifications like CompTIA Network+ or Cisco CCNA. Familiarity with cloud platforms, device management systems, and connectivity tools is crucial for designing and implementing connected solutions. Strong problem-solving abilities, communication skills, and customer orientation set top performers apart in this role. These skills ensure seamless integration of complex systems and deliver value to clients by addressing their connectivity needs.

What is the difference between Connected Solution Specialist vs Network Support Specialist?

AspectConnected Solution SpecialistNetwork Support Specialist
Required CredentialsCertifications like Cisco CCNA, CompTIA Network+Certifications like Cisco CCNA, CompTIA Network+
Work EnvironmentCustomer-facing, technical consulting, solution deploymentTechnical support, troubleshooting, network maintenance
Employer & Industry UsageTelecommunications, IT service providers, enterprise solutionsIT departments, managed service providers, corporate networks
Common Search & Comparison IntentUnderstanding roles in solutions deploymentTechnical support and network troubleshooting

The Connected Solution Specialist and Network Support Specialist roles share similar certifications and work environments but differ mainly in focus. The Connected Solution Specialist emphasizes deploying and consulting on integrated solutions for clients, while the Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure. Both roles are vital in the IT and telecommunications industries, often overlapping in skills but serving distinct functions.

What job categories do people searching Connected Solution Specialist jobs look for?

The top searched job categories for Connected Solution Specialist jobs are:

Connected Solution Specialist jobs near you
Infographic showing various Connected Solution Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $63,640 per year, or $30.6 per hour.

Product Solutions Specialist

San Diego State University Research Foundation

On-site, Remote

$6.0K - $6.5K/mo

Full-time

Re-posted 3 days ago

San Diego State University rating

7.2

Company rating: 7.2 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

390th of 631 rated colleges and universities

Job description

Overview
This position is open until filled with an initial application review to take place on July 27, 2026
The starting salary range for this position is $6,006.00 - $6,510.00 per month depending upon qualifications and is non-negotiable.
FUNCTION OF THE UNIT
Academy for Professional Excellence, a project of San Diego State University School of Social Work, was established in 1996 with the goal of revolutionizing the way people work to ensure the world is a healthier place. Our services integrate culturally responsive and recovery-oriented practices into our daily work to promote healing and healthy relationships. Providing approximately 50,000 learning experiences to health and human service and justice system professionals annually, the Academy provides a variety of workforce development solutions in Southern California and beyond. With seven programs, three divisions and over 100 staff, the Academy's mission is to provide exceptional learning and development experiences for the transformation of individuals, organizations, and communities.
As a member of the Academy team you will be engaging in communal development of heart, mind, and practice. You are expected to foster culturally responsive practice behaviors to promote well-being and a culture that focuses on healing, healthy relationships and changed behaviors.
The Academy's Product & Web Solutions (PWS) Team is part of the Systems Department under the Finance and Business Services Division. The Product & Web Services Team is an integral partner with Academy staff to provide product development, implementation, policy and procedural governance, training, and ongoing operational support to the Academy's business process management software solutions within the Academy. Products include, but not limited to, Zoho One, Access PlanIt (Training Management System), Academy Website and Happeo (Academy Intranet).
Responsibilities
PURPOSE OF THE POSITION
Under the general direction of the Product & Web Solutions Supervisor, the Product Solutions Specialist is responsible for participating in program and division strategic work on Academy products and systems. The Product Solutions Specialist develops and manages partnerships across the Academy and leads these partnerships throughout the technology solution project lifecycle. The Product Solutions Specialist is responsible for supporting the technical solution needs of the Academy connected to product development, implementation, procedure and policy management, training, and vendor liaisons.
SPECIFIC DUTIES
This is a 40 hour a week hybrid with remote flexibility position, typically working M-F from 8:00 to 4:30 p.m. and is based on contract funding subject to annual renewal. The position may be subject to intermittent overnight travel and work shifts outside of normal business hours, including weekends and evenings if needed.
This position requires that you reside within California throughout the duration of your employment and live within a commutable distance from the worksite your work supports. Positions are typically assigned to either our Riverside or San Diego office for any on-site work.
Note: some duties may include working with and/or exposure to sensitive/traumatic topics or material dealing with child abuse, abuse against older adults and adults with disabilities, and/or issues and scenarios related to mental health, substance use, or racism.
The Academy is a project of the San Diego State University Research Foundation, which is grant-funded and serves as an auxiliary to the University. The Academy is based near, but not on campus, and does not have direct responsibilities for working with or teaching college students.
The Academy is currently going through a reclassification process. If this position's classification changes during this process, it would not change the role, responsibilities, or compensation of the position.
PRODUCT SOLUTIONS DEVELOPMENT AND IMPLEMENTATION (65%)
  • Initiate and lead the development, implementation, and continuous improvement processes across all business product solutions within the Academy.
  • Manages a portfolio of technology solution projects throughout the acquisition and implementation lifecycle.
  • Review all incoming technology requests
    • New technology platform requests.
    • Existing technology enhancement requests.
    • Connect with Academy Staff to understand their technology requests and offer recommendations based on assessment.
    • Help to maintain a catalogue of technology tools and solutions available to Academy Staff and provide guidance on their appropriate use.
  • Participate in technology acquisition process
    • Defining minimum and preferred business requirements.
    • Creating vendor evaluation form.
    • Meeting with potential vendors for product demonstrations.
    • Participate in vendor solutions review.
    • Participate in vendor solution decisions.
  • Implementation
    • Participate in making project scoping and prioritization recommendations.
    • Partner with Academy staff to determine project team members as well as define clear roles and responsibilities for the project team.
    • Develop plans to ensure product solutions become sustainable business operations that benefit our overall organizational strategy.

PRODUCT ADMINISTRATION SUPPORT (30%)
  • Policy and Procedural Governance
    • Lead overall product system administration policies and procedures.
    • Guide Academy teams on creating operational policies and procedures related to business product solutions in adherence to overall product system administration policies and procedures.
    • Participate in the development and monitoring of data quality assurance and data cleaning procedures.
  • Training and Development
    • Create and lead training plans for business product solutions during the implementation phase.
    • Create ongoing business product resources for Academy Staff and external partners.
  • Ongoing Operational support
    • Help define and manage vendor support Service Level Agreements (SLAs) for business product applications.
    • Lead efforts to manage vendor product support with the product support team as well as lead liaison efforts with vendor support to ensure SLAs are performed to Academy standards.
    • Provide high level support with vendor support when needed.

OTHER DUTIES AS ASSIGNED (5%)
  • Perform other duties as assigned which are in the best interests of the Academy for Professional Excellence.
  • Travel to off-site locations for Academy and Program meetings (primarily in Riverside and San Diego).
QUALIFICATIONS & SPECIAL SKILLS
Knowledge and Abilities:
  • Ability to work in a team setting & relate well to others within the Academy for Professional Excellence environment
  • Ability to effectively handle interpersonal interactions at all levels of the organization
  • Ability to interact effectively with co-workers, partners, and professionals
  • Ability to understand and follow posted work rules and procedures
  • Ability to display motivation and strong interpersonal skills
  • Ability to display organization and meet deadlines
  • Ability to display good judgment and critical thinking skills
  • Ability to demonstrate a high level of cross-cultural sensitivity
  • Fundamental written and oral communication skills, including a sound foundation in English grammar, spelling, and punctuation
  • Basic foundation of knowledge and skills in technical information systems and application program packages
  • Working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods
  • Basic understanding of networks, data communication, and multimedia systems
  • Demonstrate understanding of the benefit products provide, be able to articulate the specific problems it's solving, and be able to tie product metrics to business goals in a compelling way
  • Ability to balance business objectives and customer needs
  • Ability to identify issues, opportunities and efficiencies
  • Ability to create effective and efficient solutions
  • Ability to develop and communicate policies and procedures
  • Ability to interact effectively with co-workers, clients and study participants
  • Ability to communicate effectively, both orally and in writing
  • Ability to display organization, meet deadlines, display detail orientation, possess good judgment and common sense

Qualifications
Minimum Qualifications
  • Bachelor's degree in computer science, information systems, educational technology, communications, or related field or similar certified coursework in applicable field of study.
  • Two (2) years of progressively responsible work experience.
Preferred Qualifications
  • Administrator-level experience managing and developing solutions for a CRM, database management solution, or similar systems designed to manage business process solutions.
  • Administrator-level and implementation experience with Zoho One.
  • Familiarity with Programming Languages, such as Javascript, C++, Python, Deluge, SQL, NoSQL.
  • Basic knowledge of HTML and CSS for webpage structure, styling, and frontend web development support.
  • Familiarity in developing and maintaining APIs and systems integration solutions.
  • Expertise implementing and maintaining technical policies and procedures around data management: data entry, data quality assurance, and data cleanup.
  • Expertise in developing reporting solutions and tools for external partners.

ADDITIONAL APPLICANT INFORMATION
  • Candidate must reside in California and live within a commutable distance from SDSU at time of hire.
  • Job offer is contingent upon satisfactory clearance based on background check results (including a criminal record check).
  • San Diego State University Research Foundation is an equal opportunity employer. Consistent with California law and federal civil rights laws, SDSU Research Foundation provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin or any other categories protected by federal or state law.
  • Employment decisions are based on an individual's qualifications as they relate to the job under consideration. Our commitment to equal opportunity means ensuring that every employee has equal access to resources and support.
  • SDSU Research Foundation complies with Titles VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), and other applicable state and federal anti-discrimination laws including grant or contract terms and conditions related to funded program activities. Further the SDSU Research Foundation maintains a Nondiscrimination Policy that prohibits discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of unlawful discrimination, harassment, and retaliation in all programs, policies, and practices.
  • SDSU Research Foundation makes all employment decisions including, but not limited to, applicant screening, hiring, promotion, demotion, compensation, benefits, disciplinary actions, and terminations on the basis of merit.

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