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Configuration Management Manager Jobs in Raleigh, NC

Computer World Services

DevSecOps Engineer

Morrisville, NC · On-site

$55 - $73.50/hr

Implement automated configuration management using Ansible. Develop reusable infrastructure modules, templates, and automation frameworks. Automate operational, administrative, and deployment ...

VeridianTech

ServiceNow Solution Architect

Holly Springs, NC · On-site

$54.50 - $71.75/hr

Lead solution design across modules such as ITSM, ITOM, CSM, HRSD, CMDB/SACM, SecOps, GRC, and IRM * Translate business objectives and requirements into scalable and upgrade safe target architectures

1 point system

DevOps Engineer

Durham, NC · On-site

$51 - $69.75/hr

· 5+ years of software engineering, configuration management & release engineering for large scale enterprise applications. · Strong understanding of CI / CD Processes, and experience with tools ...

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All JobsConfiguration Management JobsConfiguration Management Manager JobsConfiguration Management Manager Jobs in Raleigh, NC

Configuration Management Manager information

See Raleigh, NC salary details

$36.5K

$93.3K

$140.5K

How much do configuration management manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for configuration management manager in Raleigh, NC is $93,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $108,900.00 per year, depending on experience, location, and employer.

What does a Configuration Management Manager do?

A Configuration Management Manager oversees the processes and tools used to track and control changes in software, hardware, documentation, and other key assets throughout a project's lifecycle. They ensure that all systems remain consistent, reliable, and well-documented by implementing configuration management policies and procedures. Their responsibilities often include managing configuration databases, leading audits, and coordinating with different teams to maintain the integrity of products or systems. This role is critical in industries like IT, engineering, and manufacturing, where maintaining accurate records and version control is essential for quality and compliance.

What are some common challenges Configuration Management Managers face when implementing new processes across teams?

Configuration Management Managers often encounter challenges such as resistance to change from team members, ensuring consistent adoption of new tools, and maintaining accurate records across multiple departments. They must coordinate closely with engineering, IT, and quality assurance teams to standardize processes while accommodating unique project needs. Effective communication, training programs, and regular audits are essential to overcoming these hurdles and ensuring smooth integration of new configuration management practices.

What are the key skills and qualifications needed to thrive as a Configuration Management Manager, and why are they important?

To thrive as a Configuration Management Manager, you need expertise in configuration management processes, change control, and a relevant technical or engineering background, often supported by a bachelor’s degree or industry certifications like ITIL or CMII. Familiarity with configuration management tools such as ServiceNow, Jira, or IBM Rational, and experience with standards like ISO 9001 or CMMI, are typically required. Strong leadership, organizational skills, and attention to detail, alongside effective communication, make someone stand out in this role. These skills are crucial for ensuring system integrity, minimizing errors, and supporting efficient project delivery in complex technical environments.

What is the difference between Configuration Management Manager vs Configuration Analyst?

AspectConfiguration Management ManagerConfiguration Analyst
CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related field; certifications like CMII or ITIL are commonUsually holds a bachelor's degree in IT, Computer Science, or related area; certifications like ITIL or CompTIA are beneficial
Work EnvironmentLeads teams in managing configuration processes across projects; often in managerial or supervisory rolesPerforms detailed analysis and documentation of configurations; often in a technical or support role
Industry UsageCommonly employed in IT, aerospace, defense, and manufacturing sectorsUsed in similar industries for supporting configuration control and documentation

The Configuration Management Manager oversees the entire configuration management process, leading teams and ensuring compliance, while the Configuration Analyst focuses on detailed analysis and documentation of configurations. Both roles require similar credentials and are vital in maintaining system integrity within technical industries.

What are the most commonly searched types of Configuration Management jobs in Raleigh, NC? The most popular types of Configuration Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Configuration Management Manager jobs? Cities near Raleigh, NC with the most Configuration Management Manager job openings:
Configuration Management Manager jobs near you
Infographic showing various Configuration Management Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 87% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $93,257 per year, or $44.8 per hour.

Service Desk Technician (Level I / Level II)

Dynamic Solutions Technology LLC

Butner, NC

Full-time

Posted 24 days ago

Job description

Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Service Desk Technician (Level I / Level II) to provide support to a Federal Government customer in the Butner, NC, location. This is an exempt remote role. 

Responsibilities Include:

  • Provide first-line technical support for desktops, laptops, 10Zig zero clients, mobile thin clients, and workstation peripherals.

  • Manage user accounts, passwords, permissions, and access requests in accordance with organizational security policies.

  • Troubleshoot hardware, software, operating system, network connectivity, and peripheral device issues.

  • Install, configure, and maintain workstation hardware, software applications, and operating systems.

  • Ensure workstations remain compliant with approved configurations, security baselines, patches, and enterprise standards.

  • Receive and process support requests via telephone, ServiceNow ticketing system, remote support tools, and walk-in inquiries.

  • Diagnose user-reported issues, assign appropriate priorities, and escalate complex incidents to Level II or specialized support teams as required.

  • Track ticket status, document troubleshooting steps, and communicate progress, resolutions, and issues to users and Service Desk management.

  • Create and maintain Knowledge Base articles, troubleshooting guides, checklists, procedures, Service Level Agreements (SLAs), and end-user documentation.

  • Collaborate with development teams to reproduce and validate issues in test environments and support operational configuration management activities.

  • Assist with Windows Operating System deployment, imaging, configuration management, and workstation provisioning.

  • Evaluate user requirements, workflows, and business processes to recommend effective information technology solutions.

  • Provide end-user training and technical guidance to improve system utilization, productivity, and customer satisfaction

Required Experience:

  • 2-4 years minimum Help Desk Administrtion experience.
  • Be able to exercise a high degree of discretion when evaluating client's operating systems, hardware configuration, firewalls, security, and network infrastructure.
  • Demonstrate a wide degree of creativity and latitude as expected.

Required Education/Training:

  • Bachelors of Science degree in Information Technology or related field; relevant and equivalent experience may be substituted for degree requirement.
  • Certifications: CompTIA A+ certification or higher

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