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Configuration Management Manager Jobs in Raleigh, NC

krg technology inc

Exchange Engineer

Cary, NC · On-site

... Configuration, management and troubleshooting of remote e-mail access using Outlook and OWA Patch and configuration management of Windows & MS Exchange. Good active directory knowledge to resolve ...

Spiceorb

Cloud SRE Engineer

Durham, NC · On-site

$51.75 - $68.75/hr

... and configuration management code. Key responsibilities include handling client support cases, managing an Enterprise secrets management service, and ensuring service health across various ...

RSM

IT Operations Manager

Raleigh, NC · On-site

Leads adoption and governance of ServiceNow capabilities, including CMDB and CSDM alignment, ensuring accurate service mapping, data integrity, and operational visibility across platforms. 6. Ensure ...

CYNET SYSTEMS

Technical Specialist - Expert

Raleigh, NC · On-site

$60 - $65/hr

Provide configuration management / release management support and guidance for Endevor software. * Evaluate complex SQL queries and recommend suggestions for better software performance and cost ...

Archgroup

Manager of DevOps Engineering -

Raleigh, NC · Hybrid

$51.25 - $70.25/hr

Standardize configuration management using Terraform, Terragrunt, or ArgoCD "Helm", and integrate with CI/CD pipelines for immutable deployments. * Optimize cloud spend and resource utilization by ...

Arch Capital Group

Manager of DevOps Engineering -

Raleigh, NC · On-site

$51.25 - $70.25/hr

Standardize configuration management using Terraform, Terragrunt, or ArgoCD "Helm", and integrate with CI/CD pipelines for immutable deployments. * Optimize cloud spend and resource utilization by ...

Archgroup

Manager of DevOps Engineering -

Raleigh, NC · Hybrid

$51.25 - $70.25/hr

Standardize configuration management using Terraform, Terragrunt, or ArgoCD "Helm", and integrate with CI/CD pipelines for immutable deployments. * Optimize cloud spend and resource utilization by ...

Yochana IT Solutions Inc

Exchange engineer

Cary, NC

... Configuration, management and troubleshooting of remote e-mail access using Outlook and OWA Patch and configuration management of Windows & MS Exchange. Good active directory knowledge to resolve ...

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Showing results 1-20

All JobsConfiguration Management JobsConfiguration Management Manager JobsConfiguration Management Manager Jobs in Raleigh, NC

Configuration Management Manager information

See Raleigh, NC salary details

$36.5K

$93.3K

$140.5K

How much do configuration management manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for configuration management manager in Raleigh, NC is $93,257.00, according to ZipRecruiter salary data. Most workers in this role earn between $73,900.00 and $108,900.00 per year, depending on experience, location, and employer.

What does a Configuration Management Manager do?

A Configuration Management Manager oversees the processes and tools used to track and control changes in software, hardware, documentation, and other key assets throughout a project's lifecycle. They ensure that all systems remain consistent, reliable, and well-documented by implementing configuration management policies and procedures. Their responsibilities often include managing configuration databases, leading audits, and coordinating with different teams to maintain the integrity of products or systems. This role is critical in industries like IT, engineering, and manufacturing, where maintaining accurate records and version control is essential for quality and compliance.

What are some common challenges Configuration Management Managers face when implementing new processes across teams?

Configuration Management Managers often encounter challenges such as resistance to change from team members, ensuring consistent adoption of new tools, and maintaining accurate records across multiple departments. They must coordinate closely with engineering, IT, and quality assurance teams to standardize processes while accommodating unique project needs. Effective communication, training programs, and regular audits are essential to overcoming these hurdles and ensuring smooth integration of new configuration management practices.

What are the key skills and qualifications needed to thrive as a Configuration Management Manager, and why are they important?

To thrive as a Configuration Management Manager, you need expertise in configuration management processes, change control, and a relevant technical or engineering background, often supported by a bachelor’s degree or industry certifications like ITIL or CMII. Familiarity with configuration management tools such as ServiceNow, Jira, or IBM Rational, and experience with standards like ISO 9001 or CMMI, are typically required. Strong leadership, organizational skills, and attention to detail, alongside effective communication, make someone stand out in this role. These skills are crucial for ensuring system integrity, minimizing errors, and supporting efficient project delivery in complex technical environments.

What is the difference between Configuration Management Manager vs Configuration Analyst?

AspectConfiguration Management ManagerConfiguration Analyst
CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related field; certifications like CMII or ITIL are commonUsually holds a bachelor's degree in IT, Computer Science, or related area; certifications like ITIL or CompTIA are beneficial
Work EnvironmentLeads teams in managing configuration processes across projects; often in managerial or supervisory rolesPerforms detailed analysis and documentation of configurations; often in a technical or support role
Industry UsageCommonly employed in IT, aerospace, defense, and manufacturing sectorsUsed in similar industries for supporting configuration control and documentation

The Configuration Management Manager oversees the entire configuration management process, leading teams and ensuring compliance, while the Configuration Analyst focuses on detailed analysis and documentation of configurations. Both roles require similar credentials and are vital in maintaining system integrity within technical industries.

What are the most commonly searched types of Configuration Management jobs in Raleigh, NC? The most popular types of Configuration Management jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Configuration Management Manager jobs? Cities near Raleigh, NC with the most Configuration Management Manager job openings:
Configuration Management Manager jobs near you
Infographic showing various Configuration Management Manager job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% Locum Tenens, 87% Full Time, 7% Part Time, 1% Temporary, and 4% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution, with an average salary of $93,257 per year, or $44.8 per hour.
ServiceNow Platform Administrator (Remote)

ServiceNow Platform Administrator (Remote)

A.C. Coy

Raleigh, NC • Remote

Contractor

Posted 26 days ago

Job description

  • Tier One Technologies is seeking a certified ServiceNow Platform Administrator to support our US Government client.
  • This remote contract-to-hire position will be located in Raleigh, NC.
  • SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

  • Provide day-to-day platform administration, user support, configuration management, upgrade support, integration coordination, change management support, data quality oversight, audit support, and architectural guidance to ensure the platform effectively supports business operations and IT Service Management (ITSM) requirements.
  • Administer users, groups, roles, ACLs, and overall platform configuration.
  • Manage platform updates, patches, releases, instance clone activities, and upgrades.
  • Monitor platform performance, instance health, and ServiceNow emails and incident tickets requesting technical assistance.
  • Submit updates to common data elements: categorizations, application data, location data, user data, knowledgebase articles, support group roles, report design, and CMDB.
  • Perform monthly ServiceNow SOX audit activities as defined by the company.
  • Maintain ServiceNow foundation data and ensure data quality.
  • Plan, design, and implement new applications and configurations, including organizational group roles and Change Coordinator groups as needed.
  • Configure and support workflows, business rules, forms, catalogs, reports, dashboards, and notifications.
  • Recommend and create application configurations, standards, and administrative evaluations based on functional specifications and application reviews.
  • Confirm that all configurations conform to company’s standards.
  • Implement assigned Change Requests.
  • Perform CAT/functionality tests prior to production implementations.
  • Support system interfaces, eBonding, and internal services (e.g., eAccess).
  • Coordinate and support integration between ServiceNow and other enterprise systems.
  • Provide architectural guidance for platform design, integration strategy, and long-term maintainability.
  • Support REST API integrations, data imports/exports, Transform Maps, MID Server, and Integration Hub.
  • Provide administration and operations support across the full ServiceNow suite, including Incident Management, Problem Management, Change Management, Service Catalog, Service Level Management, and Asset Management.
  • Provide Change Management administration, oversight, and operational support.
  • Perform Risk Management oversight.
  • Unit test systems and provide SIT/CAT plans and assistance.
  • Support Automated Test Framework (ATF), regression testing, and customer acceptance testing.
  • Document and verify that all work meets company’s standards.
  • Act as an escalation point for ServiceNow support for end-user inquiries and consultation.
  • Perform application and end-user support; serve as a ServiceNow Subject Matter Expert (SME).
  • Provide ServiceNow education and training to end users and stakeholders.
  • Collaborate with stakeholders to gather requirements, support enhancements, and participate in solution reviews.
  • Provide new development requirements as needed.

  • A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then 4 additional years of related experience is required.
  • 8+ years of experience in IT support, systems administration, or a related technical field.
  • Current ServiceNow System Administrator certification is required.
  • ITIL certification is preferred.
  • Hands-on experience with core ServiceNow modules, including Incident Management, Problem Management, Change Management, Request Management, Knowledge Management, and CMDB (Configuration Management Database).
  • Experience administering the ServiceNow platform, including users, groups, roles, ACLs, and overall platform configuration.
  • Experience configuring and supporting workflows, business rules, forms, catalogs, reports, dashboards, and notifications.
  • Experience managing platform updates, releases, instance clone activities, patches, and upgrades.
  • Experience monitoring platform performance, instance health, and maintenance activities.
  • Experience supporting integrations between ServiceNow and other enterprise systems.
  • Experience collaborating with stakeholders to gather requirements, support enhancements, and participate in solution reviews.
  • Experience maintaining platform governance, compliance, data quality, documentation, and SOX audit activities.
  • Experience providing end-user support, training, and operational guidance.
  • Working knowledge of JavaScript and ServiceNow development concepts sufficient to support technical review and solution guidance.
  • Experience supporting Automated Test Framework (ATF), regression testing, and customer acceptance testing.
  • Experience providing architectural guidance for platform design, integration strategy, and long-term maintainability.
  • Knowledge and experience with SDLC practices and Agile methodologies.
  • Knowledge and experience with Change Management, Configuration Management, and Application Lifecycle Management (ALM).
  • Knowledge and experience of Problem and Risk Management.
  • Ability to leverage AI tools (e.g., GitHub Copilot, Playwright) to improve productivity and solution quality.
  • Proficiency in MS Office Suite.
  • Strong oral and written communication skills, including the ability to present to management and communicate effectively with both business and technical audiences.
  • Strong facilitation skills to lead discussions across multiple groups and technical development teams.
  • Must be able to obtain a Position of Public Trust Clearance.
  • Must be a US Citizen or have US Permanent Residence status (Green Card).
  • Must have resided in the US for the last 5 years and have not traveled outside the US for a combined total of 6 months or more in the last 5 years. Military Service excluded.
A.C. Coy Company- Staffing & Consulting Services logo

About A.C. Coy Company- Staffing & Consulting Services

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Since 1986, our mission is to be the “Always on Target” staffing and consulting provider by helping people and companies achieve their hiring goals. The team is dedicated to achieving these goals by attracting and retaining top talent that meets our clients’ culture and environment. We are fully engaged with our people and companies through ongoing communication to ensure expectations are met.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Canonsburg, PA, US

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