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Configuration Management Manager Jobs in Norwalk, CT

MUFG

IT Software Asset Manager, VP

New York, NY · Hybrid

Work with the CMDB team to ensure ServiceNow hardware and software discovery data is accurate, up-to-date, and fit for purpose, supporting ITAM operations and strategic decision-making. * Develop ...

Avcend

Sr. Technical Consultant

New York, NY · Remote

The ideal candidate will possess deep technical expertise in the ServiceNow platform, particularly in Integration Hub, Mid Server configuration, and CMDB data modelling and populating. You will work ...

Avcend

Systems Architect Director

New York, NY · Remote

$248K/yr

Define architectural patterns, blueprints, and roadmaps for ServiceNow integrations and CMDB. Create detailed design documentation, including technical specifications, integration patterns, data ...

Starr Insurance Companies

ITSM Manager

New York, NY · On-site

$59 - $81.25/hr

Lead the design, implementation, and optimization of ITSM processes using Service Now platform (Incident, Problem, Change, Request, and Configuration Management). * Provide functional and ...

Starr Insurance Companies

ITSM Manager

New York, NY

$59 - $81.25/hr

Lead the design, implementation, and optimization of ITSMprocessesusingService Now platform(Incident, Problem, Change, Request, and Configuration Management). * Provide functional and architectural ...

Neotecra

ServiceNow Project Manager

New York, NY · On-site

HRSD * CRM * CMDB * PSDS * Ensure ServiceNow consultants and vendors adhere to ServiceNow best practices, standards, and governance frameworks * Partner with internal ServiceNow teams to support ...

Ardent

Service Desk Lead

New York, NY · On-site

Maintain and update system configurations, CMDB records, and asset tracking systems. * Ensure proper handling of sensitive operational and financial data in accordance with security requirements.

Deloitte

ServiceNow Operate Lead

New York, NY · On-site

Lead CMDB strategy, implementation, governance, and ongoing health initiatives. * Design and maintain CMDB data models, CI relationships, and reconciliation processes. * Implement and optimize ...

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Configuration Management Manager information

See Norwalk, CT salary details

$37.6K

$96.3K

$145K

How much do configuration management manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for configuration management manager in Norwalk, CT is $96,298.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,300.00 and $112,400.00 per year, depending on experience, location, and employer.

What does a configuration management manager do?

A Configuration Management Manager oversees the processes and tools used to track and control changes in software, hardware, documentation, and other key assets throughout a project's lifecycle. They ensure that all systems remain consistent, reliable, and well-documented by implementing configuration management policies and procedures. Their responsibilities often include managing configuration databases, leading audits, and coordinating with different teams to maintain the integrity of products or systems. This role is critical in industries like IT, engineering, and manufacturing, where maintaining accurate records and version control is essential for quality and compliance.

What are the key skills and qualifications needed to thrive as a configuration management manager, and why are they important?

To thrive as a Configuration Management Manager, you need expertise in configuration management processes, change control, and a relevant technical or engineering background, often supported by a bachelor’s degree or industry certifications like ITIL or CMII. Familiarity with configuration management tools such as ServiceNow, Jira, or IBM Rational, and experience with standards like ISO 9001 or CMMI, are typically required. Strong leadership, organizational skills, and attention to detail, alongside effective communication, make someone stand out in this role. These skills are crucial for ensuring system integrity, minimizing errors, and supporting efficient project delivery in complex technical environments.

What are some common challenges configuration management managers face when implementing new processes across teams?

Configuration Management Managers often encounter challenges such as resistance to change from team members, ensuring consistent adoption of new tools, and maintaining accurate records across multiple departments. They must coordinate closely with engineering, IT, and quality assurance teams to standardize processes while accommodating unique project needs. Effective communication, training programs, and regular audits are essential to overcoming these hurdles and ensuring smooth integration of new configuration management practices.

What is the difference between Configuration Management Manager vs Configuration Analyst?

AspectConfiguration Management ManagerConfiguration Analyst
CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related field; certifications like CMII or ITIL are commonUsually holds a bachelor's degree in IT, Computer Science, or related area; certifications like ITIL or CompTIA are beneficial
Work EnvironmentLeads teams in managing configuration processes across projects; often in managerial or supervisory rolesPerforms detailed analysis and documentation of configurations; often in a technical or support role
Industry UsageCommonly employed in IT, aerospace, defense, and manufacturing sectorsUsed in similar industries for supporting configuration control and documentation

The Configuration Management Manager oversees the entire configuration management process, leading teams and ensuring compliance, while the Configuration Analyst focuses on detailed analysis and documentation of configurations. Both roles require similar credentials and are vital in maintaining system integrity within technical industries.

What is a Configuration Management Manager's salary?

The salary for a Configuration Management Manager typically ranges from $90,000 to $140,000 annually, depending on experience, industry, and location. They often require knowledge of tools like CMDBs and configuration management processes, with certifications such as ITIL or PMP enhancing earning potential.

What cities near Norwalk, CT are hiring for Configuration Management Manager jobs?

Cities near Norwalk, CT with the most Configuration Management Manager job openings:

Configuration Management Manager jobs near you
Infographic showing various Configuration Management Manager job openings in Norwalk, CT as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 19% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $96,298 per year, or $46.3 per hour.

ServiceNow Administrator

3B Staffing LLC

Brewster, NY • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary:

ITOM Administrator

  • CMDB Design & Maintenance
  • Develops and maintains a scalable CMDB aligned with the Common Service Data Model (CSDM).
  • Ensures all Configuration Items (CIs) and their relationships are accurately represented.
  • Implements governance policies to maintain data integrity and compliance.

2. Discovery & Integration

  • Configures and optimizes ServiceNow Discovery to automatically identify and populate CIs.
  • Integrates with tools like SCCM, Intune, Tenable, and other authoritative sources.
  • Manages Identification and Reconciliation Engine (IRE) rules to prevent duplicates and ensure accurate data merging.

3. Data Quality & Governance

  • Conducts audits to validate CMDB data accuracy.
  • Removes stale, orphaned, or duplicate CIs.
  • Defines naming conventions and enforces change control processes.

4. Reporting & Dashboards

  • Monitor CMDB health scores, Discovery completeness, and service mapping accuracy.
  • Use Health Scan and CMDB Query Builder to identify gaps and improve data quality.
  • Builds interactive dashboards and reports to monitor CMDB health and usage.
  • Tracks performance metrics and identifies areas for improvement.

5. Collaboration & Training

  • Works with teams across ITSM, ITOM, Security, Compliance, and Architecture, and IT as a whole.
  • Provides training to ensure alignment with CMDB best practices.

6. Strategic Planning

  • Develops a roadmap to evolve the CMDB into a service-aware database.
  • Supports decision-making, risk management, and operational efficiency.

7.Automation & Orchestration

  • Implement and maintain Flow Designer, Orchestration, or IntegrationHub for automated workflows.
  • Develop and manage automation policies for event remediation and service health improvement.

8.Monitoring & Event Management

  • Configure and tune Event Management to correlate alerts and reduce noise.
  • Integrate with monitoring tools (e.g., SolarWinds, Dynatrace, SCOM) to enrich event data.

9. Documentation & Knowledge Sharing

  • Maintain detailed documentation of configurations, integrations, and workflows.
  • Create knowledge articles or internal wikis for repeatable processes and troubleshooting

10. Calling out Modules

  • Service Mapping
  • Data Certification
  • Certificate Management
  • Event Management
  • Vulnerabilities
  • ITOM and ITOM Pro apps
  • Projects as they relate to the position

Apply