$49 - $67.50/hr
Role Purpose The ServiceNow ITOM/ITAM/SACM-CMDB engineer will be responsible for end-to-end maintenance of business support and administration for the ServiceNow IT Operations Management and IT Asset ...
$49 - $67.50/hr
Role Purpose The ServiceNow ITOM/ITAM/SACM-CMDB engineer will be responsible for end-to-end maintenance of business support and administration for the ServiceNow IT Operations Management and IT Asset ...
Software Engineering Manager - CI/CD, Configuration Management and Embedded SW Dev Tools
Milford, MI · On-site
We are seeking a highly skilled and experienced Software Engineering Manager to lead our CI/CD and Embedded Software Development Tools team, with a strong emphasis on CI/CD and configuration ...
Software Engineering Manager - CI/CD, Configuration Management and Embedded SW Dev Tools
Milford, MI · On-site
We are seeking a highly skilled and experienced Software Engineering Manager to lead our CI/CD and Embedded Software Development Tools team, with a strong emphasis on CI/CD and configuration ...
Software Engineering Manager - CI/CD, Configuration Management and Embedded SW Dev Tools
Milford, MI · Hybrid
We are seeking a highly skilled and experienced Software Engineering Manager to lead our CI/CD and Embedded Software Development Tools team, with a strong emphasis on CI/CD and configuration ...
Software Engineering Manager - CI/CD, Configuration Management and Embedded SW Dev Tools
Milford, MI · Hybrid
We are seeking a highly skilled and experienced Software Engineering Manager to lead our CI/CD and Embedded Software Development Tools team, with a strong emphasis on CI/CD and configuration ...
Software Engineering Manager - CI/CD, Configuration Management and Embedded SW Dev Tools
Warren, MI · Hybrid
We are seeking a highly skilled and experienced Software Engineering Manager to lead our CI/CD and Embedded Software Development Tools team, with a strong emphasis on CI/CD and configuration ...
Software Engineering Manager - CI/CD, Configuration Management and Embedded SW Dev Tools
Warren, MI · Hybrid
We are seeking a highly skilled and experienced Software Engineering Manager to lead our CI/CD and Embedded Software Development Tools team, with a strong emphasis on CI/CD and configuration ...
Junior Configuration Analyst
Flint, MI · On-site
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
Junior Configuration Analyst
Flint, MI · On-site
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
Junior Configuration Analyst
Lansing, MI · On-site
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
Junior Configuration Analyst
Lansing, MI · On-site
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
Junior Configuration Analyst
Warren, MI · On-site
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
Junior Configuration Analyst
Warren, MI · On-site
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
Junior Configuration Analyst
Detroit, MI · On-site
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
Junior Configuration Analyst
Detroit, MI · On-site
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
TCS217, T1, Band 4 Job-Specific Essential Duties and Responsibilities: - Support configuration, change, and release management processes by maintaining records, documentation, and tracking artifacts ...
... management of Acoufelt's product configurator, ensuring that product options, rules, logic, and ... The Configuration Manager will work closely with Product, Engineering, Operations, Finance, and ...
... management of Acoufelt's product configurator, ensuring that product options, rules, logic, and ... The Configuration Manager will work closely with Product, Engineering, Operations, Finance, and ...
Sr. Manager - ServiceNow
Ann Arbor, MI · On-site
$52.75 - $72.75/hr
... CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility • Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks • ...
Sr. Manager - ServiceNow
Ann Arbor, MI · On-site
$52.75 - $72.75/hr
... CMDB strategy, data governance, and accuracy initiatives to ensure reliable IT asset visibility • Ensure adherence to ServiceNow best practices, coding standards, and governance frameworks • ...
ServiceNow Platform Admin
Pontiac, MI · On-site
Development, administration, configuration, and ongoing maintenance of the ServiceNow platform. * This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset ...
ServiceNow Platform Admin
Pontiac, MI · On-site
Development, administration, configuration, and ongoing maintenance of the ServiceNow platform. * This will include supporting processes like Incident, Problem, Change, CMDB, Discovery, Asset ...
Be Seen First
Business Systems & CRM Manager
Lansing, MI · On-site
$95K - $110K/yr
We are seeking our newest Business Systems & CRM Manager to lead MASB's digital transformation ... configuration, workflow automation, reporting, training and ongoing support. The role serves as a ...
Quick apply
Be Seen First
Business Systems & CRM Manager
Lansing, MI · On-site
$95K - $110K/yr
We are seeking our newest Business Systems & CRM Manager to lead MASB's digital transformation ... configuration, workflow automation, reporting, training and ongoing support. The role serves as a ...
Configuration Management Manager information
What does a Configuration Management Manager do?
A Configuration Management Manager oversees the processes and tools used to track and control changes in software, hardware, documentation, and other key assets throughout a project's lifecycle. They ensure that all systems remain consistent, reliable, and well-documented by implementing configuration management policies and procedures. Their responsibilities often include managing configuration databases, leading audits, and coordinating with different teams to maintain the integrity of products or systems. This role is critical in industries like IT, engineering, and manufacturing, where maintaining accurate records and version control is essential for quality and compliance.
What are some common challenges Configuration Management Managers face when implementing new processes across teams?
Configuration Management Managers often encounter challenges such as resistance to change from team members, ensuring consistent adoption of new tools, and maintaining accurate records across multiple departments. They must coordinate closely with engineering, IT, and quality assurance teams to standardize processes while accommodating unique project needs. Effective communication, training programs, and regular audits are essential to overcoming these hurdles and ensuring smooth integration of new configuration management practices.
What are the key skills and qualifications needed to thrive as a Configuration Management Manager, and why are they important?
To thrive as a Configuration Management Manager, you need expertise in configuration management processes, change control, and a relevant technical or engineering background, often supported by a bachelor’s degree or industry certifications like ITIL or CMII. Familiarity with configuration management tools such as ServiceNow, Jira, or IBM Rational, and experience with standards like ISO 9001 or CMMI, are typically required. Strong leadership, organizational skills, and attention to detail, alongside effective communication, make someone stand out in this role. These skills are crucial for ensuring system integrity, minimizing errors, and supporting efficient project delivery in complex technical environments.
What is the difference between Configuration Management Manager vs Configuration Analyst?
| Aspect | Configuration Management Manager | Configuration Analyst |
|---|---|---|
| Credentials | Typically requires a bachelor's degree in IT, Computer Science, or related field; certifications like CMII or ITIL are common | Usually holds a bachelor's degree in IT, Computer Science, or related area; certifications like ITIL or CompTIA are beneficial |
| Work Environment | Leads teams in managing configuration processes across projects; often in managerial or supervisory roles | Performs detailed analysis and documentation of configurations; often in a technical or support role |
| Industry Usage | Commonly employed in IT, aerospace, defense, and manufacturing sectors | Used in similar industries for supporting configuration control and documentation |
The Configuration Management Manager oversees the entire configuration management process, leading teams and ensuring compliance, while the Configuration Analyst focuses on detailed analysis and documentation of configurations. Both roles require similar credentials and are vital in maintaining system integrity within technical industries.
What are the most commonly searched types of Configuration Management jobs in Michigan? The most popular types of Configuration Management jobs in Michigan are:
What cities in Michigan are hiring for Configuration Management Manager jobs? Cities in Michigan with the most Configuration Management Manager job openings:
$49 - $67.50/hr
Full-time
Medical, Dental, Life, PTO
Posted 6 hours ago
Corning rating
8.2
Based on 127 frontline employees who took The Breakroom Quiz
84th of 527 rated manufacturers
Job description
Requisition Number: 72683
The company built on breakthroughs.
Join us.
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.
How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
Our Optical Communications segment has recently evolved from being a manufacturer of optical fiber and cable, hardware and equipment to being a comprehensive provider of industry-leading optical solutions across the broader communications industry.This segment is classified into two main product groupings – carrier network and enterprise network. The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and voice communications. The enterprise network product group consists primarily of optical-based communication networks sold to businesses, governments and individuals for their own use.
Role Purpose
The ServiceNow ITOM/ITAM/SACM-CMDB engineer will be responsible for end-to-end maintenance of business support and administration for the ServiceNow IT Operations Management and IT Asset Management applications/modules/processes such as Event Management, Discovery, Service Mapping, SACM/CMDB, SAM, and any other modules later determined to be in scope.
Key Responsibilities
- Participate and advise in product lifecycle conversations for given platform scope
- Establish a strong partnership with parallel operational system administrators and support resources to maintain continuity of data flow for system integrations
- Meet discovery health and service mapping objectives by executing a CMDB maturity model and control plan to ensure sustainable health and data integrity
- Analyze health monitoring and system data to make maintenance of business action recommendations that will foster hardened system security, overall platform currency, and performance optimization
- Serve as a technical expert for pre-project requirements building and shaping
- Evaluate and assess the impact of new requirements to ensure overall alignment with the platform, current infrastructure, and support operations
- Evaluate and test system fixes and new capability to determine impact and benefits
- Configure, test, and implement system enhancements and modules in the platform as needed
- Execute implementation efforts with operational change and production processes to ensure minimal impact to production and compatibility with other system maintenance activities such as weekly moves to production, quarterly patching, and annual upgrades
- Assess impact of designed client scripts, business rules, and workflows and partner with respective operations resources for implementation
- Create and maintain roadmap, system design, and architecture documentation
- Handle operational escalations to include ticket management with the SaaS provider
- Service Mapping scope specific responsibilities include:
- Review service map quality with owners of services
- Convert existing manual Application mapping to discoverable mapping
- Documentation on configuration and patterns required for Service Mapping
- Auditing Service Maps for technical issues and resolving
- Service Mapping and discovery schedule maintenance
- Event Management scope specific responsibilities include:
- Maintain Event Management Application and Integrations
- Onboard new element managers to include integration, event handling, rules, and notifications
- Review events for errors and completion
- Review alerts to ensure CI binding is occurring as expected
- Review alert and incident creation with process and area owners
- Modify auto assignments or routing functions
- Ensure overall quality and value of event management tool
- Software Asset Management scope specific responsibilities include:
- Maintain SAM Pro Store Applications Versions and Upgrades
- Support ServiceNow Agentless Discovery
- Implement, support, and document SaaS and Inventory Integrations
- Development/Configuration of Additional SAM Pro Enhancements and Capabilities in accordance with enhancement process
- Partner with SAM team for bulks data uploads and integrity management
Experiences/Education - Required
- 7+ years of overall IT experience
- 5+ years of total ServiceNow experience that includes first-hand support and/or system administration
- 2+ years of ServiceNow design and implementation experience across the platform
- Working knowledge of ServiceNow applications with focus on IT Operations Mgmt. and IT Asset Mgmt.
- Extensive understanding of integration standards, design, and implementation
- In depth understanding of CMDB, Common Service Data Model, Service Mapping and Discovery
- Experience with ServiceNow Integration Hub activity designer, activity packs, and orchestration
- Thorough understanding of ServiceNow integrations, database hierarchies and design
- Knowledge of ServiceNow’s license and entitlement structure
- Keen eye for gaps, complexity reduction and simplification without compromising requirements
- Ability to work cross functionally to resolve conflicts and priorities
- Working knowledge of creating and configuring forms and screen updates in ServiceNow
- Demonstrated use of Workflow Editor and Flow Designer
Experiences/Education - Desired
- ITIL v3/v4 Certification or equivalent practical experience
- Certified ServiceNow System Administrator
- Certified ServiceNow Implementation Specialist a plus
- B.S. Computer Science or related IT field
A job that shapes a life.
Corning offers you the total package.
Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
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Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
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As part of our commitment to your financial well-being and in addition to full Mexico statutory benefits, we offer food coupons that ease daily costs, and a structured savings fund to support your long-term financial goals.
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Salaried employees are eligible for comprehensive medical and dental coverage. Additionally, all employees are covered by company-sponsored life insurance, total permanent disability protection, paid time off, and have access to our Employee Assistance Program to support you and your family.
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Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That’s why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.
Corning is committed to providing equal employment opportunities and considers requests for reasonable accommodations in accordance with applicable laws. Individuals with disabilities or sincerely held religious beliefs may request reasonable accommodations to participate in the application or interview process, perform essential job functions, or access other benefits and privileges of employment. To submit a request for reasonable accommodation related to disability or religion, please contact us at accommodations@corning.com.