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Configuration Management Manager Jobs in Kentucky

Holley Performance

CRM Manager

Bowling Green, KY · On-site

Implement technical configuration and operational setup according to architectural guidelines. * Validate outputs, complete QA, and ensure accurate delivery of CRM programs. Cross Functional Support

IT America Inc

ServiceNow Architect

Louisville, KY · On-site

$68.50 - $86.25/hr

Own CMDB architecture, data models, relationships, and data quality governance * Build and maintain Business Rules, Script Includes, Client Scripts, UI Policies, Flows, and Workflows * Lead and ...

Attain Finance

Dialer Administrator

London, KY · Hybrid

$24 - $33.50/hr

The Dialer Administrator is responsible for the design, configuration, implementation, and ... Manages data integrations, validates files, and ensures accurate data flow between systems.

IT America Inc

ServiceNow Lead

Louisville, KY · On-site

$52 - $71.25/hr

Support CMDB implementation and ITOM processes (Discovery, Event Management, Service Mapping). * Enhance Asset Management lifecycle processes (hardware/software asset tracking and compliance)

Deloitte

Cyber ServiceNow - Consultant

Louisville, KY · Remote

Analyzing processes, controls, and tools to identify opportunities for ServiceNow configuration and automation across IT Operations Management, IT Asset Management, Integrated Risk Management ...

Creative Realities Inc

DevOps Specialist

Louisville, KY · On-site

$59K - $73K/yr

Implement and maintain configuration management using Ansible * Improve system observability through logging, monitoring, and alerting solutions * Ensure high system uptime, performance, and ...

ABB

Force Measurement Sales Specialist - Midsouth

KY · Hybrid

$83K - $133K/yr

Sales Manager, Force Measurement __ In this role you will use your experience and drive to build enduring customer relationships through excellent service. You will be accountable for sales of ABB ...

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Configuration Management Manager information

What does a configuration management manager do?

A Configuration Management Manager oversees the processes and tools used to track and control changes in software, hardware, documentation, and other key assets throughout a project's lifecycle. They ensure that all systems remain consistent, reliable, and well-documented by implementing configuration management policies and procedures. Their responsibilities often include managing configuration databases, leading audits, and coordinating with different teams to maintain the integrity of products or systems. This role is critical in industries like IT, engineering, and manufacturing, where maintaining accurate records and version control is essential for quality and compliance.

What are some common challenges configuration management managers face when implementing new processes across teams?

Configuration Management Managers often encounter challenges such as resistance to change from team members, ensuring consistent adoption of new tools, and maintaining accurate records across multiple departments. They must coordinate closely with engineering, IT, and quality assurance teams to standardize processes while accommodating unique project needs. Effective communication, training programs, and regular audits are essential to overcoming these hurdles and ensuring smooth integration of new configuration management practices.

How much do configuration management managers make?

Configuration Management Managers in the US typically earn between $90,000 and $130,000 annually, depending on experience, industry, and location. They often require knowledge of tools like Ansible, Puppet, or Chef and may hold certifications such as ITIL or PMP to enhance their earning potential.

What are the key skills and qualifications needed to thrive as a configuration management manager, and why are they important?

To thrive as a Configuration Management Manager, you need expertise in configuration management processes, change control, and a relevant technical or engineering background, often supported by a bachelor’s degree or industry certifications like ITIL or CMII. Familiarity with configuration management tools such as ServiceNow, Jira, or IBM Rational, and experience with standards like ISO 9001 or CMMI, are typically required. Strong leadership, organizational skills, and attention to detail, alongside effective communication, make someone stand out in this role. These skills are crucial for ensuring system integrity, minimizing errors, and supporting efficient project delivery in complex technical environments.

What is a configuration management manager's salary?

The salary for a configuration management manager typically ranges from $90,000 to $140,000 annually, depending on experience, industry, and location. Professionals in this role often require knowledge of tools like Ansible, Puppet, or Chef, and may hold certifications such as ITIL or PMP.

What is the difference between Configuration Management Manager vs Configuration Analyst?

AspectConfiguration Management ManagerConfiguration Analyst
CredentialsTypically requires a bachelor's degree in IT, Computer Science, or related field; certifications like CMII or ITIL are commonUsually holds a bachelor's degree in IT, Computer Science, or related area; certifications like ITIL or CompTIA are beneficial
Work EnvironmentLeads teams in managing configuration processes across projects; often in managerial or supervisory rolesPerforms detailed analysis and documentation of configurations; often in a technical or support role
Industry UsageCommonly employed in IT, aerospace, defense, and manufacturing sectorsUsed in similar industries for supporting configuration control and documentation

The Configuration Management Manager oversees the entire configuration management process, leading teams and ensuring compliance, while the Configuration Analyst focuses on detailed analysis and documentation of configurations. Both roles require similar credentials and are vital in maintaining system integrity within technical industries.

What are the most commonly searched types of Configuration Management jobs in Kentucky? The most popular types of Configuration Management jobs in Kentucky are:
Configuration Management Manager jobs near you
Infographic showing various Configuration Management Manager job openings in Kentucky as of July 2026, with employment types broken down into 2% Locum Tenens, 87% Full Time, 6% Part Time, and 5% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

CRM Manager

Holley Performance

Bowling Green, KY • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Position Summary
The CRM Manager supports Holley’s Customer 360 vision by executing the hands on work required to build, maintain, and optimize CRM programs in HubSpot. This role focuses on daily operational execution including workflow development, lifecycle automation, segmentation, reporting, and data hygiene. The CRM Specialist partners closely with the CRM Product Owner on project delivery and with the Solutions Architect on technical standards, architecture, and system integrity. This role ensures Sales, Customer Service, and Marketing receive accurate and timely CRM support.


Key Responsibilities

HubSpot Execution and Daily Operations

  • Build and maintain workflows, automations, lead routing, scoring logic, properties, and pipelines in HubSpot.
  • Execute daily CRM tasks including list creation, segmentation, user requests, ticketing support, and reporting updates.
  • Maintain HubSpot system hygiene through audits, de-duplication, field governance, and sync error resolution.

Support for Customer 360 Initiatives

  • Execute tasks defined by the CRM Project Manager and Solutions Architect that support Customer 360 efforts including data enrichment, lifecycle mapping, and customer identity work.
  • Implement technical configuration and operational setup according to architectural guidelines.
  • Validate outputs, complete QA, and ensure accurate delivery of CRM programs.

Cross Functional Support

  • Provide daily HubSpot support to Sales, Customer Service, and Marketing for pipeline issues, ticket flows, segmentation needs, and system updates.
  • Troubleshoot and resolve operational issues and escalate system level or architectural issues to the Solutions Architect.
  • Document processes, updates, and repeatable tasks for cross functional clarity.

Data Quality and Governance

  • Maintain clean and reliable customer data through structured audits, cleanup tasks, and alignment with defined data standards.
  • Follow data governance and configuration standards established by the Solutions Architect.
  • Ensure compliance with privacy, security, and brand requirements across HubSpot activities.

Lifecycle and Program Execution

  • Build and maintain lifecycle programs including onboarding,retention, engagement, and brand specific customer journeys.
  • Execute segmentation logic to support personalized communication across Holley brands.
  • Partner with Marketing Operations and brand teams to support campaign needs that require CRM execution.


Qualifications

Required

  • 5+ years of hands on HubSpot experience in an operational or CRM specialist role.
  • Experience managing workflows, segmentation, reporting, and daily CRM operations.
  • Ability to troubleshoot and document CRM related tasks with strong attention to detail.
  • Experience supporting Sales, Customer Service, or Marketing teams.

Preferred

  • Experience with data hygiene processes and CRM governance.
  • Experience in lifecycle marketing or personalized communication.
  • Basic familiarity with integrations, data syncing, or CRM data models.
  • HubSpot certifications.

Success Traits

  • Dependable executor with strong attention to detail.
  • Comfortable handling multiple operational requests from various teams.
  • Proactive in identifying issues and escalating appropriately.
  • Committed to maintaining clean systems and high-quality customer data.

Why Holley Is a Great Place to Work

At Holley, we’re more than a performance parts company—we’re a community of enthusiasts, innovators, and problem-solvers. We offer a competitive benefits package and a culture that values both performance and people.


Benefits:

  • Competitive medical, dental, and vision coverage starting day one.
  • 401(k) with company match
  • Paid time off and 9 paid holidays
  • Employee Assistance Program (EAP)
  • Company-paid life and short-term disability insurance
  • Employee discounts on Holley Performance Brands products, events, and partnerships
  • Education Assistance program


Holley is an Equal Opportunity Employer committed to building a diverse and inclusive workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, disability, or any other legally protected status.

If you require assistance or accommodation due to a disability during the application process, please contact human resources.

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